English Inbound Call Center Agent

Call Center Agent خدمة عملاء بالعربي - Good & Very good English - Fresh graduate - Able to work on rotational sifts (24/7) for males. - Military status (defined for males) - University degree Raya Contact Center -The leading Business Process Outsourcing Service provider in the EMEA region. World-class Business Process Outsourcing Service...

Walk-in Interviews for offshore call center in technical & telecommunication fields from 16-1-2017 to 19-1-2017 in Maadi Site, If you meet the below qualifications visit us in Raya Contact Center new building inside the technology village in Ma’adi (24 Ahmed Kamel of Ella silky street - New Maadi) - from 10:00 AM to 4:00PM. Raya Contact Center -The leading...

Job DescriptionManage large amounts of inbound and outbound calls in a timely mannerFollow communication “scripts” when handling different topicsIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships...

Internship DescriptionMaking the agreed upon number of outbound calls on a daily basis.Referring all customer inquiries and complaints to the Customer Service Agents.Researching required information using available resources.Providing customers with the organization’s service and product information.Processing the required forms and/or applications...

Technical Support Call Center Agent Graduates.Military service determined.Egyptians.Technical Knowledge. Xceed is the leading multilingual Business Process Outsourcing Service provider in the EMEA region with a capacity of more than 2,200 web enabled multi channels stations. Xceed manages various outsourcing agreements with key government & commercial...

Call Center Agent | AFGRE | CFC | Outsource RoleThe Call Center team is a group of highly motivated, collaborative, and fun, professionals across Egypt, looking for a member to add to the department.What Equips You For The Role 2-4 years of experience in customer service.Excellent user of CRM Systems, Excel, and MS Office.Excellent communication,...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.Engaging in active listening with callers, confirming or clarifying information and diffusing...

Requirements: Excellent English level Bachelor degree is a must Outsourced contract.Attractive Packages + Annual bonuSocial & Medical insurance.Developing objectives for the daily activities of the call center.Conduct effective resource planning to increase productivity through excellent management of people and available technologies.

Providing outstanding and exceptional customer service.Delivery of prompt and professional solutions for customer inquiries via phone, email, online chat etc.Maintain documentation of customer enquiries and responses for future reference.Completing accurate reporting and data entryProvide ad-hoc administration supportWHAT WE'RE LOOKING FORBe a customer...

Developing objectives for the daily activities of the call center.Conduct effective resource planning to increase productivity through excellent management of people and available technologies.Collect and analyze call center statistics such as sales rates, costs, customer service metrics...etc.Monitor and take responsibility for budgeting and tracking...

Manage large amounts of inbound and outbound calls in a timely manner. - Follow communication “scripts” when handling different topics. - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. - Seize opportunities to upsell products when they arise Build sustainable relationships...

Responsibilty:Receiving or making a high volume of calls from or to customers.Striving to achieve first call resolution and maintain the quality of service provided by the call center.Using listening skills to understand the needs and complaints of the customer before offering them the best possible solution.Responding efficiently to customers and creating a...

Handling labs' customers over the phone Providing test results for the customer. Providing test conditions and other inquiries. Raya Contact Center -The leading Business Process Outsourcing Service provider in the EMEA region. World-class Business Process Outsourcing Service Provider offering contact center services, back office services, inside sales...

Job DescriptionManaging large amounts of inbound and outbound calls in a timely mannerFollowing call center “scripts” when handling different topicsIdentifying customers’ needs, clarify information, research every issue and providing solutionsResolves problems by clarifying issues; researching and exploring answers and alternative...

Responsibilities:Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.Engaging in active listening with callers, confirming or clarifying information...

Handling clients over the phone Graduates, both genders flexible with rotation shifts for males Military status exempted is a must. Raya Contact Center -The leading Business Process Outsourcing Service provider in the EMEA region. World-class Business Process Outsourcing Service Provider offering contact center services, back office services, inside sales...

Responsibilities:Answer inbound calls and manage workflow between departmentsAnswer clients inquiries and help them use the company’s servicesMake outbound calls with clients to follow up on service deliveryOverlook production processes and services provided by the companyJob RequirementsJob Requirements:English Fluency is a MUST.Graduates &...

French speakers are needed for call center vacancies asap!!Requirements:- Grads with fluent French+ v good English.- Technical background/experience is a plus.- No commitments for the next 6 months.- Ready to start.Benefits:- Social& Medical insuranceTransportation provided.

All English LevelsGrads & UndergradsMaximum Age 40 Maximum shift for Females 10 PMMilitary Status ( Males )Both Genders can apply Raya Contact Center -The leading Business Process Outsourcing Service provider in the EMEA region. World-class Business Process Outsourcing Service Provider offering contact center services, back office services, inside sales...

Able to work on rotational sifts (24/7) for males and till 10:00 PM for females - Very good English » Fresh graduate » Able to work on rotational sifts (24/7) for males and till 10:00 PM for females » Military status (defined for males) » University degree Raya Contact Center -The leading Business Process Outsourcing Service provider in the EMEA region....