Technical Support Call Center
2 weeks ago
Technical Support Call Center Agent
Graduates.Military service determined.Egyptians.Technical Knowledge.
Xceed is the leading multilingual Business Process Outsourcing Service provider in the EMEA region with a capacity of more than 2,200 web enabled multi channels stations. Xceed manages various outsourcing agreements with key government & commercial accounts in different European languages. Xceed core objective is to deliver superior quality and value to its clients in every aspect of the CRM cycle. "Xceed currently operates from (3) sites within Cairo; two of the sites are operating full time. The other site is utilized as back up site for business continuity purposes. Capitalizing on its ground breaking success, Xceed has an additional contact center in the Morocco technology Park; “CasaNearshore Park. Xceed manages programs for clients covering (4) different continents, in (7) different languages. Xceed is one of Telecom Egypt companies that were established in 2001 to act as the IT arm for Telecom Egypt, the incumbent operator. Xceed started its call center operation business July 2003, with state-of-the-art Contact Center that supports a wide array of inbound and outbound services that are customized to the clients’ needs. Added to the customized service solutions, Xceed provides Back office Services, Infrastructure Management Services, Recruitment Process Outsourcing, Helpdesk Support Services and Social Media Analysis Services. Xceed is a joint stock company where the major stakeholder is Telecom Egypt 98% and a 2% consortium of Egypt's largest financial institutions such as National Bank of Egypt, Misr Bank and Cairo Bank.
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Call Center Advisor
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Call Center Representative
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Call Center Representative
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Call Center Representative
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call center english account
1 week ago
Cairo, Egypt Teleperformance Egypt Full timeAnswering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.Engaging in active listening with callers, confirming or clarifying information and diffusing...
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Call center agent
4 weeks ago
Cairo, Egypt MAJID AL FUTTAIM Egypt Full timeDeveloping objectives for the daily activities of the call center.Conduct effective resource planning to increase productivity through excellent management of people and available technologies.Collect and analyze call center statistics such as sales rates, costs, customer service metrics...etc.Monitor and take responsibility for budgeting and tracking...
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Call Center Agent
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Call Center Agent
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Cairo, Egypt IDP Education Ltd Full timeProviding outstanding and exceptional customer service.Delivery of prompt and professional solutions for customer inquiries via phone, email, online chat etc.Maintain documentation of customer enquiries and responses for future reference.Completing accurate reporting and data entryProvide ad-hoc administration supportWHAT WE'RE LOOKING FORBe a customer...
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English Call Center REMOTE
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Cairo, Egypt Majorel Egypt Full timeResponsibilities:Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.Engaging in active listening with callers, confirming or clarifying information...
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Call Center Agent English Account
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French speaking call center agent
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Call Center Agents
4 weeks ago
Cairo, Egypt NOK Human Capital Full timeRequirements: Excellent English level Bachelor degree is a must Outsourced contract.Attractive Packages + Annual bonuSocial & Medical insurance.Developing objectives for the daily activities of the call center.Conduct effective resource planning to increase productivity through excellent management of people and available technologies.
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Call Center Agent
1 week ago
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Call center representative
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Cairo, Egypt Concentrix Egypt Full timeManage large amounts of inbound and outbound calls in a timely manner. - Follow communication “scripts” when handling different topics. - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. - Seize opportunities to upsell products when they arise Build sustainable relationships...
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Call center employee
4 weeks ago
Cairo, Egypt NOK Human Capital Full time-Graduate males only-Experience in the call center field is required-Good in English- Maximum 30 years-A resident of CairoAdvantages:- Medical and social insurance- Metro subscription after the first 3 months- A rewarding salary- Paid training for two months- Two days off, variableJob type: full time
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Medical Call Center Pharmacist
4 weeks ago
Cairo, Egypt GROOVY Medical Spa Full timeJob DescriptionManaging large amounts of inbound and outbound calls in a timely mannerFollowing call center “scripts” when handling different topicsIdentifying customers’ needs, clarify information, research every issue and providing solutionsResolves problems by clarifying issues; researching and exploring answers and alternative...
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Call Center Agent
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Cairo, Egypt Aman Holding Full timeJob DescriptionManage large amounts of inbound and outbound calls in a timely mannerFollow communication “scripts” when handling different topicsIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships...
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Customer Service Assistant
4 weeks ago
Cairo, Egypt al futtaim group Full timeCustomerAttends all assigned calls promptly and courteously based on pre-set Call Center SLA’s and KPIs.Route calls to relevant Departments and follow-up where necessary.Handles customer complaint professionally and responds with efficient solutions and escalates where necessary.Briefs the Duty Manager on complaints that require management...
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Call Center Representative Roadside Assistance
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Cairo, Egypt Egypt Assistance Full timeJob DescriptionThe Call Center Representative is responsible for the communications between the current and potential customers of the corporate clients and the service providers, Therefore; he must be able to deal with customers’ problems, complaints, and inquiries; and the job needs to be quick in dealing with computer programs to move between the...
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Call Center Agent AFGRE CFC Outsource Role
4 weeks ago
Cairo, Egypt al futtiam Full timeCall Center Agent | AFGRE | CFC | Outsource RoleThe Call Center team is a group of highly motivated, collaborative, and fun, professionals across Egypt, looking for a member to add to the department.What Equips You For The Role 2-4 years of experience in customer service.Excellent user of CRM Systems, Excel, and MS Office.Excellent communication,...