Customer Service

Details Required Experience 0-1 Department Customer Experience Solutions Career Level Position Location Cairo **Skills**: - customer service Requirements and responsibilities ***: - Maintaining a positive, empathetic and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Acknowledging and resolving...

Overall CSD Responsibilities - To have overall accountability for the quality of solutions provided to multi-national Customers. (measure service provided against defined Service Level Agreements). - Increase the value that Orange delivers to a customer, and deliver continual service improvement. Service Level Management - To be the Customer’s primary...

**Purpose** Ensure excellent customer service is provided to customers in timely manner, by adhering to policies and standards to achieve highest satisfaction levels. - Handle all GCS cases, follow up and close all requests. - Attending customer’s inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them. -...

**Overview** **Empowering businesses to deliver a 7-star experience** As a leading subscription and membership management platform with enterprise clients worldwide, Pelcro's vision is to elevate the way consumers and businesses interact. We provide all the necessary tools for businesses to create a seamless customer experience. We are seeking a skilled...

Company Details: Elegant public Services, is an international firm that offers consultancy services to introduce clients to the most suitable immigration/ educational pathways for them and assist in preparing their files to start the process. We also serve our inside Canada clients in various forms to become an integrated citizen. **Responsibilities**: -...

**Responsibilities**: - Assist customers with onboarding, registration, and payment processes. - Troubleshoot technical issues related to our online platform and software. - Provide guidance to parents and teachers on student progress and program information. - Collaborate closely with different teams, including Curriculum, Marketing, and Sales, to enhance...

**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...

Why Patients Need You Our manufacturing logistics and supply team makes sure that customers and patients have the medicines they need, when they need them. You will help bring medicines to the world even faster by embracing challenges, imagining what’s possible and taking action. What You Will Achieve You will help Pfizer carry out the activities in...

Minimum 1-2 year in customer service, hospitality - Under Graduate/ Graduate - Answering customer queries - Ensure data accuracy & data confidentiality - Ensure that the entire process is completed within the mandated Turn Around Time - Complete Visa Application Documentation **Salary**: E£20,000.00 - E£25,000.00 per month Ability to commute/relocate: -...

**Job Requirements** Bachelor’s degree. Experience 1-2 years in similar Job. MS office - Excel (Advanced Level) Must Fluent English (Speaking & Writing) Strong verbal and written communication skills Odoo Background is preferable. Agility to learn. Proven customer support experience or experience as a Client Service Representative Track record of...

**About the role**: The SDM is a key customer facing role: - responsible for building, running and continuously improving the end-to-end delivery model for the customer portfolio of service - Act as single point of contact for the progress of all the activities related to the customer such as RUN, implementation, handover, etc - leads the following activity...

**Job Purpose & Primary Job Responsibilities** As Import Customer Service Coordinator are responsible for the overall execution of service tasks, ensuring high quality customer service by delivering on agreed targets and objectives. In cooperation with the Customer Care team and supported by ONE's growing range of customer self-service tools you contribute...

**Customer Service/Support** **Location** - Giza, Egypt*** Job Title: Customer Service - Telecommunication Vacancies **Job Description**: Do you have a passion for the ever-evolving world of telecommunications? Do you thrive on troubleshooting technical challenges and exceeding customer expectations? Then ditch your commute and join our dynamic team as a...

InstaShop, headquartered in Dubai, is the leading online marketplace for supermarkets, pharmacies, pet shops & other businesses in the Middle East. With a young & motivated team & an office resembling the ones of startups in San Francisco, InstaShop is the right company for individuals passionate about adding value within a fast-growing technology...

**Job Purpose & Primary Job Responsibilities**: As Export Customer Service Coordinator are responsible for providing frontline responses to queries from our clients and provide resolutions for service issues that are brought to you through Service Cloud or other channels. - Provide efficient solutions and initiate proper alternate options for resolving the...

job Responsibilities: - Audit all departments especially sales, C.S, and Translation transactions. - Issuing Q.A guidelines. - Monitor inbound & Outbound calls and evaluate agent’s performance concerning the quality of service offered through all channels. - Provide clear insight into performance drivers and the levers which impact performance. - Design...

We are looking for full time Customer Support professionals for our Egypt office based in Cairo. - Must have experience into Customer Support and Customer Service Management - Must have excellent communication skills and fluency in English. - Must be able to join immediately. - Experience in CRM tools like Salesforce or similar **Salary**: E£2,000.00 -...

Job Requirements Essential Qualifications and Experience - University Degree in a relevant discipline. - 1 to 3 year experience as a customer service and/or call center. - Very Good in Arabic & English (Reading, Writing & Oral) - Very good computer skills Desirable Qualifications and Experience - Familiarity with telephone techniques and skills. -...

Job Requirements Essential Qualifications and Experience - University Degree in a relevant discipline. - 1 to 3 year experience as a customer service and/or call center. - Very Good in Arabic & English (Reading, Writing & Oral) - Very good computer skills Desirable Qualifications and Experience - Familiarity with telephone techniques and skills. -...

**votre rôle**: **Mission**: As an IT QoS Customer Service Manager your mission will be to: - Support the relationship with the Business representative on the CTIO quality of services - Drive the continuous improvement loop of the services provided by CTIO Your activities: You will be responsible of: - Defining with the business representative which are...