Key Sales Account Manager

2 weeks ago


مصر, Egypt PlacidWay Full time

Job Overview:
Your primary focus will be on maintaining and expanding our customer base through exceptional customer relationship management, effective pipeline management, and a strong commitment to account revenue growth. This role requires a keen ability to resolve issues efficiently, enhance account and staff training and development, and create sustainable, long-term partnerships with key clients.

Key Responsibilities:

- **Customer Relationship Management**: Develop and maintain strong relationships with key clients. Understand their needs, challenges, and objectives to provide tailored solutions that enhance client satisfaction and loyalty.
- **Pipeline Management**: Actively manage and oversee the sales pipeline for key accounts. Ensure a steady flow of potential opportunities to meet and exceed sales targets.
- **Account Revenue Growth**: Identify opportunities for revenue growth within key accounts. Develop and implement strategies to maximize sales performance and achieve growth objectives.
- **Issue Resolution**:Serve as the primary point of contact for key accounts, swiftly identifying, addressing and resolving any issues or concerns. Ensure a high level of client satisfaction through effective problem-solving and communication.
- **Staff and Account Training and Development**: Lead, train, and develop customer teams to better understand industry and platform. Ensure that staff are equipped with the necessary skills and knowledge to effectively manage and grow these accounts.
- **Creating Long-Term Partnerships**: Focus on building and sustaining long-term partnerships with strategic accounts. Develop a deep understanding of each client's business to foster a sense of partnership and alignment.
- **Strategic Account Planning**: Develop and execute comprehensive account plans. Collaborate with cross-functional teams to align our services with the clients’ long-term goals.
- **Reporting and Analysis**: Regularly track and analyze account performance against targets. Provide detailed reports and insights to senior management, making informed recommendations for strategic decision-making.

Qualifications:

- Proven experience as a Key Account Manager or similar role, with a focus on customer relationship management, sales growth, and account development.
- Excellent problem-solving, negotiation, analytical and interpersonal skills.
- Strong organizational and pipeline management abilities.
- Demonstrated success in growing account revenues and forming long-term client relationships.
- Proficiency in CRM software and sales reporting tools.
- Bachelor’s degree in Business Administration, Sales, or a relevant field.
- Outstanding communication and presentation skills.
- Critical thinking abilities to analyze and resolve challenges in a strategic manner.

Ability to work collaboratively across various departments.

What we offer:

- Progressive salary increases based on performance.
- Access to paid time off (PTO) for a healthy work-life balance.
- Quarterly commission program with a 6% uncapped ceiling, recognizing your effort and dedication.
- Additional perks, including integration events and bonuses for exceptional performance.
- Professional growth opportunities in the rapidly evolving technology industry, within one of the leading companies in medical tourism.

Application Question(s):

- Could you provide examples of your successful revenue-generating initiatives in previous roles?

**Experience**:

- Sales: 5 years (required)

**Language**:

- English (required)

Application Deadline: 12/05/2024


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