Services Sales Manager
2 weeks ago
At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen._
**Job Summary**:
We are looking for a **Services Sales Manager** to join our team in **Cairo, Egypt**.
As a Sales Services Manager, your main task is to deliver on Top & Bottom-line Growth, building strong customer relationship as E2E System Solution provider & delivering financial and commercial excellence.
**What you will do**:
**Financial Target Delivery**:Deliver financial targets of Services business, for allocated customers
- Support Sales Managers/ATL to deliver on the financial targets (top and bottom line) on the respective area of responsibility
- Responsible for driving the service growth initiatives with team ensuring growth from focus categories of service business
**Customer relationship**: Ensure account plan have due services contribution, reflect the time bound objectives & opportunities and are executed successfully
- Understand customer needs and pain points to generate new business and offer profitable value offerings by using complete services portfolio
- Amplify customer’s voice by identifying gaps across customer touchpoints and closing the loop with customers
**Accelerate Sales Funnel**:
- Prioritise opportunities based on customer’s needs, buying process & opportunity maturity (time & budget)
- Support in nurturing opportunities for customers
- Capture customer requirements accurately using different questioning techniques to configure solutions that maximize value for Customer & for Tetra Pak
- Drive E2E System Solutions (Integrated contracts, Up and Cross
- Selling opportunities)
- Create solutions, Quote & Negotiate deals/ contracts with customers using Value selling, Value Books
- Lead Generation / Opportunity Identification both Outside-In (customer discussions, marketing campaigns, tenders etc) & Inside-Out (market growth initiatives
- BD plans/ new geographies/ new segments, contract renewals/ capacity expansion/ installed base management etc)
**Planning & Forecasting**: Monthly forecasting, for Services businesses, to secure base material, production & financial planning
**Commercial Compliance**: Understand & comply with Tetra Pak's Commercial practices framework (including Pricing, Contract terms & Authorisation matrix), regulatory framework & general code of conduct. Manage proper & timely documentation of Customer Files
**We believe you have**:
- Minimum 2 years experience in Sales / Account Management.
- 3 years of experience in corporate environment.
- Customer facing experience
- Good stakeholders management
**We Offer You**
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
- A culture that pioneers a spirit of innovation where our industry experts drive visible results
- An equal opportunity employment experience that values diversity and inclusion
- Market competitive compensation and benefits with flexible working arrangements
- Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide._
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