Quality Assurance Analyst/training Facilitator

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

**Job Summary**: The Quality Assurance Manager is responsible for developing, implementing, and managing quality control systems designed to ensure continuous service delivery that meets or exceeds client and company standards. This role involves analyzing customer feedback, monitoring service interactions, and implementing strategies to enhance service...

**About the Role** As a Quality Supervisor at Mrsool, you will play a crucial role in ensuring and improving the quality of our services. You will be responsible for leading a team of quality analysts and coordinating quality assurance activities across various departments. **Responsibilities** - Create and implement quality assurance policies and...

Establish quality assurance measures for audit and inspection activities in accordance with international internal audit standards and regulatory guidelines. - Ensure that staff within the department understand their assigned tasks and responsibilities. - Provide regular reports evaluating the efficiency and effectiveness of audit and inspection activities,...

**About Taager** Taager is the first B2B startup focused on social sellers - Merchants. We are democratizing the social e-commerce space by enabling budding as well as seasoned entrepreneurs to sell online with no required capital, inventory, or operational experience. We have our Merchants covered from merchandising, warehousing, shipping, cash collection...

Who We Are: Kontoor Brands, Inc. (KTB) is the parent company of Wrangler®, Lee® and Rock & Republic®, with owned manufacturing facilities in Mexico and Nicaragua. Kontoor also owns and operates over 140 retail stores across the globe. Our global company employs more than 15,000 people in 65 countries, with world headquarters in Greensboro, North...

Who We Are: Kontoor Brands, Inc. (KTB) is the parent company of Wrangler®, Lee® and Rock & Republic®, with owned manufacturing facilities in Mexico and Nicaragua. Kontoor also owns and operates over 140 retail stores across the globe. Our global company employs more than 15,000 people in 65 countries, with world headquarters in Greensboro, North...

Training & Quality Manager **Training and Quality Manager - Cairo** Bringing smiles is what we do at TTECfor you and the customer. As a Training and Quality Manager working on site in Cairo, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company...

**_Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

The Learning Facilitator position is a full-time role where you will be responsible for delivering engaging and interactive training sessions, workshops, and gamified learning experiences. You will work closely with our clients to tailor learning content to their needs, ensuring the effective transfer of knowledge and skills. You will also have...

**Job Summary**: The Contact Center Quality Assurance Specialist is responsible for monitoring, evaluating, and improving the quality of customer service provided by the organization's contact center. This role is essential in ensuring that customer interactions meet or exceed established performance standards, adhere to company policies and procedures, and...

**Hiring - Quality Assurance Specialist, Egypt** **IW Express** is a logistics service provider offering a wide range of E- Fulfilment solutions such as domestic and international shipping, parcel pick - up, delivery and return management services for the B2B2C segment. We are now hiring a **Quality Assurance Specialist for our office in Egypt.** As a QA...

**About dopay** dopay is a leader in payroll disbursement solutions, making it simpler, faster, and more secure for businesses to manage payrolls through Mastercard prepaid cards. Our mission is to provide outstanding service for companies and their employees, and that mission starts with a strong, well-trained sales team. **Job Overview** **Key...

One field analysts to coordinate with site personnels from MOH across the 20 sites - supporting and facilitating the discussions and interviews during policy document, meeting scheduling, HCW trainings dates and availability management, coordinate with external lab partners etc. field analyst need to collect documents, anything related to field...

**Main Tasks**: - Conduct regular quality assurance assessments and audits across all the departments. - Develop and implement quality evaluation criteria and scoring guidelines to measure performance against set standards. - Provide timely and constructive feedback to team members based on evaluation results. - Analyze quality data to identify trends,...

**Additional Information** **Job Number**24216758 **Job Category**Procurement, Purchasing, and Quality Assurance **Location**Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt, 12556 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for communicating the concept of Total Quality Management...

**Job Summary**: The Contact Center Trainer is responsible for designing, delivering, and evaluating training programs to ensure that customer service representatives (CSRs) are equipped with the necessary knowledge, skills, and tools to provide exceptional customer service. This role is instrumental in onboarding new hires, facilitating ongoing training,...

**Job Title** **Commercial Distribution & Quality Assurance Specialist - OUTSOURCED OPPORTUNITY** **About Abbott** Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. **Working at Abbott** At Abbott, you can do...

Step into our world of creativity and joy! Taste & Wellbeing - Quality Assurance Manager - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to...

At Sumerge, our philosophy is to build great software in great ways. That thinking is at the core of how we approach testing. We use our knowledge of testing and testability to influence better software design and promote proper engineering practice, bug prevention strategies, testability, accessibility, privacy, and other advanced quality concepts across...