Sr Customer Support Engineer

Sr. Customer Success responsibilities include supporting customers as they transition from sales prospects, building close relationships, implementing new programs that will increase your business’ revenue potentials and minimize churn rates. 1. Establish clear client retention goals 2. Promote the value of the product through customer experience 3. Build...

**Key accountabilities and decision ownership**: - Working in shift bases available 24/7 with on call rotation. - Liaising with other support groups in assisting with the resolution of SRs where initial investigation does not resolve the customer’s incident. - Handling event management by keeping customers informed of all relevant service events. - Keep...

_iMaker Group is a RIBA Chartered Practice specializing in luxury villas, hospitality, and commercial projects. _We are a dynamic collective of companies specializing in master planning, architectural and interior design, construction, project management, and furniture and materials supply. With three companies operating in Dubai, a London-based office, a...

Bachelor's degree in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science - Experience delivering results by partnering with and influencing others - Experience influencing internal and external stakeholders - Experience leading process improvement, systems development,...

**Our client A Company working in the field of Architectural designs، Electrical Designs and Interior and exterior designs is seeking a dedicated Sr. Mechanical Design Engineer.**: as a Sr. Mechanical Design Engineer. In this role, you will be responsible for leading the design and development of mechanical systems and components for our innovative...

8+ years of professional experience in relevant fields, such as retail, e-commerce, supply chain, and/or program or project management - Bachelor's degree in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science - Proven ability to manage large and complicated projects...

**Our client A Company working in the field of Architectural designs، Electrical Designs and Interior and exterior designs is seeking a dedicated Sr. Electrical Design Engineer**: As a Sr. Electrical Design Engineer in the Design department, you will play a crucial role in developing innovative electrical designs for our projects. You will collaborate with...

**Who We Are** Sirius Support is a fully-remote outsourcing organization that provides customer support across a variety of technology and customer service functions. Our founders have 40 years of combined experience building and leading teams in various fields across various industries and domains. Building Sirius Support has allowed a lifelong dream to...

Job Description: Odoo Sr. Techno-Functional Consultant (Remote) Position Overview: Key Responsibilities: Provide daily remote support to the client, addressing technical and functional issues in Odoo ERP. Analyze and troubleshoot Odoo modules, ensuring seamless operation of the system. Collaborate with client stakeholders to understand business...

**Role Purpose**: The role of the Fraud Sr. analyst is to develop and implement a monitoring & Control framework for VF services, this includes investigating, analysing, managing, and reacting to fraud cases of dynamic fraud types. Also to develop high quality critical reporting to Internal & external stakeholders including regulators such as NTRA, VF Group...

We are looking for a dedicated support engineer to ensure that our customers' technical queries are resolved in a timeous and satisfactory manner. To ensure success as a support engineer, you should exhibit extensive experience in providing IT support to customers in a fast-paced setting. Outstanding support engineers combine their IT expertise with...

Total Number of Openings 1 The position is open for Egyptian Nationals only to provide project management for facility engineering projects and ensure that projects are completed safely, timely, cost effectively, and are of desired quality. Supports major customers/clients and leads projects of medium scope and complexity under limited supervision....

REF: - JOHNCRANEEMEA02740- DIVISION: - John Crane- JOB FUNCTION: - SalesAbout Us Founded in 1917, John Crane is a global leader in the design, manufacturing, and engineering of mission critical flow control solutions for increased efficiency, emission reductions and energy transformation. Our products include mechanical seals and systems, couplings,...

**Join our Team**: **Our Exciting Opportunity** We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks. The...

To promote and sell John Crane products and services and other product range to meet and exceed sales targets. **Duties & Responsibilities** **Responsibilities**: - Managing and maintaining all aspects of customer contracts. - Point of contact for all matters relating to customer contracts. - Pursue sales leads. - Visit existing and new customers. -...

**Join our Team**: **Our Exciting Opportunity** We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks. The...

Cairo - 1 years Experience - Corporate Department **About the job**: **Requirements and responsibilities** Provide excellent customer service through both chat and phone support Respond to customer inquiries and issues promptly and professionally in both languages. Handle chat conversations and phone calls efficiently, ensuring a high level of customer...

**Specific Responsibilities**: - The Operations Geologist Sr, for Apache Corporation will be a member of Apache’s Operations Geology team at the company’s office in Cairo and will report both to the asset and to the Operations Geology Sr Manager based in Houston Texas. Primary Responsibilities: - Work closely with both office based teams (Subsurface &...

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and...

About the job Sr. Supervisor, M2M & IOT Connectivity Product Owner **Purpose of the job** - Develop and execute a comprehensive M2M & IoT connectivity strategy aligned with the company's overall business objectives and market trends. **Duties and responsibilities** - Drive the creation and launch of innovative IoT connectivity offerings that address...