Charging Support Engineer

**Role Purpose**: Act as 1st line Associate Manager for all E-SOC-Services Nodes (Charging - Online Charging - VAS - Messaging - Payments) **Job responsibilities**: - Leading two First line teams (18 engineers) serving 5 domains (Charging - Online Charging - VAS - Messaging - Payments) as well as one back office team of 4 engineers. - Ensuring all service...

**Key Tasks** - Install, configure, and support all Microsoft desktop operating systems. - General hardware installation and troubleshooting (desktop). - General troubleshooting on all IT related equipment. - Respond to and resolve support calls at customer sites. - Remote administration of desktops/laptops across the UAE and Africa. - Compile desktop and...

**_AFS ENGINEER DUTIES_** - Increase profit of AFS department (Promote Service package, No FOC Spare part, Consumable selling, Consultant, Trip preparation) - Provide Monthly report activities, Technical Reports, Equipment Audit Reports, Thread production report all machines of responsible countries to AFS Manager. - Provide Monthly E-ticket quantity of...

**The Job in a Nutshell** As an Integration Support Engineer, your main responsibility will be to solve integration support problems and make sure that store partners can smoothly integrate with Mrsool in a complex technological environment. You will be responsible for providing L0 support required by the internal stakeholders and store partners, for any...

**Company Description** LIFE PROJECT 4 YOUTH - LP4Y** LP4Y is an international movement of local organizations specializing in the development of innovative solutions for the professional and social integration of excluded Youth living in extreme poverty. **TRAINING & DEVELOPMENT CENTER - LP4Y** The Training & Development Center is a 6 months pedagogy...

**Position**: Technical Support Engineer **Our Story** We are an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value-added services relating to electronic components and computer products. At **Arrow ECS **we are at the forefront of new internet security technology, providing businesses...

**About SecurityScorecard**: SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard's patented rating technology is used by over...

**At Contentsquare, this means you will**: - Form close relationships with our customers. Our customers will consider you part of their team.. - Become more knowledgeable about analytics infrastructure than anyone else. You will have complete context on our product and become an expert in the larger analytics space.. - Communicate technical concepts...

**Votre rôle**: - Provide comprehensive support to IBO Customers via the Service Excellence Process, including handling customer inquiries, incident and change management, troubleshooting, and resolution- - Manage both proactive and reactive incidents, ensuring consistent and high-quality service delivery to customers- - Serve as the primary point of...

**Posting Date**:30 Sep 2024**City**:Cairo**Location**:Cairo, EG, P.O.Box150**Contract Type**:Fixed-Term**Division**:Energy Engineering Solutions**Level of experience**:Senior- RINA is currently recruiting for a **Senior Environmental Engineer** to join its office in **Cairo** within the Energy Engineering Solutions Division.**Mission**Job...

**Votre rôle**: 1. To provide a professional first technical point of contact for the customer. 2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. 3. Provide updates as needed to the customer in order to meet performance objectives. 4. To ensure cases are allocated to the most...

**Votre rôle**: - Troubleshooting and resolving issues related to Cloud infrastructure, networking, security, SAAS & PAAS. - Collaborating with cross-functional teams to escalate and resolve complex technical issues. - Monitoring and optimizing cloud resources to ensure optimal performance and cost efficiency. - Contributing to the development of knowledge...

**Votre rôle**: - Provide technical point of contact for customers’ incidents. - Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. - Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. - Document all...

**Votre rôle**: To provide support through the Service Excellence Process to GDO Customers: 1- Processing Customers calls/inquiries. 2- Incident Management. 3- Change Management. 4- Ensuring a professional and consistent delivery of quality services to our customers. 5- Will act as a professional first point of contact for the customer. 6- Accurately log...

**Votre rôle**: The Cloud Technical & Ops Lead is in charge of the technical integrity and performance of the cloud platform during the Build & RUN phase with the following responsibilities: **Responsibilities**: - Act as level 1 escalation and engage crises management process if needed on that level. - Work with management on team training plan. -...

**Votre rôle**: The CTIO department is in charge of decision-making information systems, serving Orange Business Services different line of businesses such as marketing, pre-sales, sales, production, after-sales services, and customer-service for both France and international domains. The QC Engineer will be working closely with the technical lead, the...

**Role purpose**: - Maintain, operate and support all company desktops and laptops. - Design, build and deploy windows images and software packages. - Patching desktops and laptops to meet the security standards. - Implement the latest technologies and methodologies. - Maintain and support Queue system, Meeting rooms, printers and Video Conference units. -...

**Application Support Engineer**: **What to Expect**: - Develop and execute SQL queries to extract and manipulate data from databases. - Monitor and maintain web servers and API integrations, ensuring smooth functioning and responsiveness. - Collaborate with developers and cross-functional teams to identify and resolve technical issues. - Document technical...

: SYSTRA is one of the world's leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 10,300 employees, SYSTRA's mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the...

**Role purpose**: Responsible to perform daily operations, on call duty activities, project activities, service optimization, deployment executions and service ramp up on the Global SharePoint collaboration platform. Services are deployed on complex corporate environments integrated with Local Platforms, Global Platforms and Platforms of...