Application Support Engineer

We are looking for a dedicated support engineer to ensure that our customers' technical queries are resolved in a timeous and satisfactory manner. To ensure success as a support engineer, you should exhibit extensive experience in providing IT support to customers in a fast-paced setting. Outstanding support engineers combine their IT expertise with...

**Application Support Engineer**: **What to Expect**: - Develop and execute SQL queries to extract and manipulate data from databases. - Monitor and maintain web servers and API integrations, ensuring smooth functioning and responsiveness. - Collaborate with developers and cross-functional teams to identify and resolve technical issues. - Document technical...

**Company Description** At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...

We are looking for a dedicated senior support engineer to ensure that our customers' technical queries are resolved in a timeous and satisfactory manner. To ensure success as a support engineer, you should exhibit extensive experience in providing IT support to customers in a fast-paced setting. Outstanding support engineers combine their IT expertise with...

**Votre rôle**: **Application Support and Cloud Operations Engineer** **Mission**: **Key tasks and responsibilities**: Within the MAC team, the scope of this job is to ensure the following tasks on a 24x7 basis (on-call basis): **Technical responsibilities**: - Handle, diagnose and route in real-time incoming trouble tickets - Execute changes and task...

Emerson Automation Solutions, Isolation Valves is looking for an Application Engineer position to support Isolation Valve & Actuation product opportunities in Qatar, Kuwait, Iraq & Jordan Emerson has an extensive isolation valve portfolio comprised of Cryogenic & severe service Ball Valves, Triple Offset Butterfly valves, Knife Gate Valves, High Performance...

The Role **Requirements**: **Personal Skills**: - Maintain ownership and manage support case from start to finish - Lead technical operations for an innovative - Work on multiple linux OS installations and customer upgrades. - Resolve network with vendor. - Target specific issues and assist with resolution in the Linux/Devops environment. - Train junior...

The Role **Requirements**: **Personal Skills**: - Excellent team player - Good communication, presentation & interpersonal skills - Very Good command of English Technical Skills: - Database - SQL - Linux - DEV/OP - Networking Education: - B.Sc. in any discipline and an advanced degree is a plus. About the company Giza Systems, a leading systems integrator in...

Log support tickets for issues encountered. - Escalate incidents to Level 2 support teams as necessary. **Personal Skills**: - Ability to convey information clearly and effectively to users and team members. - Aptitude for identifying issues and developing solutions promptly. - Ability to collaborate effectively within a team environment. **Technical...

**Votre rôle**: - Provide technical point of contact for customers’ incidents. - Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. - Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. - Document all...

**Votre rôle**: - Provide technical point of contact for customers’ incidents. - Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. - Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. - Document all...

**Job Title: Technical Support Engineer** **Department**: Technical Services** **Location**: Nasr City, Cairo** **Reports To**: Technical Support Manager** **Job Summary** ***Key Responsibilities** ***Technical Support**: ***: - **Provide**remote and on-site support** to clients for troubleshooting network and cybersecurity issues.**: - **Perform...

Cairo, Egypt Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5...

**Votre rôle**: Provide technical point of contact for customers’ incidents. Ø Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. Ø Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. Ø Document all...

**Position**: Mainframe, Technical Support Engineer III This position is responsible for providing Technical After Sales support for problems for product suites to ensure our customers achieve their desired business outcomes. Engineers are expected to deliver a superior customer experience by exhibiting our core principles of empathy, expertise, value, and...

**Responsibilities**: - Handle escalated incidents and act as the point of contact for critical production issues, ensuring mínimal downtime and swift resolution. - Create and maintain comprehensive documentation for standard operating procedures, troubleshooting guides, and knowledge base articles. **Requirements**: - **Degree of Education**: -...

**Job Overview** Provides information technology support across a range of products and platforms. **Essential Functions** - Provides a broad range of information technology support activities on multi-platform environments. - Reviews, analyzes, and evaluates break/fix resolutions in regards to different systems operations and networking activity. -...

**Automation**: Develop and maintain automated deployment scripts and tools to streamline the release process. **Documentation**: Create and maintain detailed documentation of deployment processes, release notes, and rollback procedures. **Collaboration**: Work closely with development, QA, and operations teams to ensure alignment and smooth transitions...

**The Job in a Nutshell** As an Integration Support Engineer, your main responsibility will be to solve integration support problems and make sure that store partners can smoothly integrate with Mrsool in a complex technological environment. You will be responsible for providing L0 support required by the internal stakeholders and store partners, for any...

Sumerge’s Technical Support team sets new standards of customer experience. Through immense support and instant problem solving, our support engineers fulfill our customers’ desires by exploring new technology areas, products, and multi-technology solutions. The Support team takes our deep technical expertise and tailors proficient solutions according...