Learning Area Manager
3 days ago
A completed Bachelor’s Degree from an accredited university. Master’s degree preferred.
Experience delivering training/information to peers, hourly associates, and management.
Experience coaching and delivering messages related to performance.
Experience developing and implementing goals and strategies based on broader organization goals.
Experience interpreting data analytics
Experience working with hourly employees, as well as exempt personnel
Job summary
At Amazon we believe that every day is still day one. A day to take a first step. A day to look forwards to new challenges. Today is that day for you. It's your day to be part of something great. A day to make your ideas come to life. And your day to join a company that redefines itself every day. That's the energy and passion behind Amazon. We're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.
**Our overall mission is simple**: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. Our Delivery Stations are at the heart of Amazon’s world-class and rapidly growing Logistics network. They’re where we manage our customers’ orders using industry-leading workflows. This is how we delight our customers
With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history.
**About the role**:
Key job responsibilities
**The Area Manager Learning will**:
Actively manage a team of Learning Associates including their deployment, development and productivity. Ensure that the work of the team and individuals is continually aligned to meet internal customer’s needs. Act as a proactive and productive liaison/partner with the corporate Department consistently seeking to make a positive impact on key business safety, quality, productivity, and customer experience metrics.
**Responsibilities**:
Employee Development, fostering the development and growth of Amazon employees (i.e., mentoring, teaching, etc.), with responsibility to create and implement training programs for associates, managers, trainers and others (i.e., participating in and conducting needs analysis, skills development classes, cross-training, etc.).
Facilitate orientation and training classes; communicate policies and procedures to managers and new employees
Ensure that the Learning Department creates/updates accurate and useful information for Training schools, PMVs, SJIs, and other training aids/visuals
Ensure that training is updated, tracked and recorded, including progress and skill sets and maintained for compliance audits and analyze and understand data to suggest improvements for training and operations.
Track and communicate Learning Department goals, assignments and progress locally and at a network level.
Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy.
Ability to prioritize, manage and complete projects with tight deadlines.
Desire to thrive in a dynamic, growing environment.
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