Process Automation Business Analyst
3 months ago
Hurghada, Egypt-
- 128933-
- Hybrid-
- Fixed term-
- Full Time-
- 40The Centre of Excellence (CoE) for Process Automation is a new team within the Services & Technology department in TUI Business Services. The CoE specialises in automating manual processes. The journey of the CoE started a few months ago, so you will be part of an exciting new adventure that will cross all businesses within the TUI Group.
The Process Automation Business Analyst is the link between the business units and the Centre of Excellence for Process Automation. Together with the Subject Matter Experts, he/she will identify where there is opportunity for automation and how this could be executed. Based on these findings, functional requirements will be created to develop the solution. During the project, he/she will be responsible for the planning, setting deadlines and keeping all stakeholders informed. This role also includes to be the change agent to help customers through the change journey to establish a solid foundation for the CoE in the business. Furthermore, to create awareness across all businesses of TUI, you will be responsible for creating content tailored to the various interested parties. The Process Automation Business Analyst will be the Process Subject Matter Expert located in the Centre of Excellence for Process Automation. He/She will be in charge of creating the process definitions and process maps used for automation as well as supporting the go live of processes in the function as the project manager.
**ABOUT THE JOB**
- Prepare and create business cases for process automation solutions in consultation with the Process Automation Lead and in collaboration with relevant stakeholders like GPOs/ Continuous Improvement Managers and IT
- Work with the business and IT counterparts to understand the business goals, internal processes and the business landscape
- Perform requirements analysis, requirements planning & management, communication and documentation
- As CoE Business Analyst, work on translating business needs into IT requirements for the IT Developer to be able to create process automation solutions
- As CoE Project Manager, responsible for project management from start to finish, keep stakeholders, group-wide and across different hierarchy levels e. g. team lead or managing director, involved. Plan meetings & review sessions, steer internal and external IT Developers and support the go live of process automation solutions
- In alignment with the strategy and defined vision of the CoE, create presentations to reach and inform the wider business about the mission of the CoE and the opportunities of collaboration
- Support the CoE team in taking the business on the change journey and be the go to person for the business in terms of queries related to process automation solutions and processes with potential for improvement
- Taking care of the process automation idea pipeline and be partner to the Continuous Improvement Managers and Heads of Function
- Responsible for the documentation of the process automation solutions and for the acceptance testing with relevant stakeholders. Alignment with COSO and IT Department
**ABOUT YOU**
- University degree or appropriate training in the field of informatics, information management, business sciences, business administration or comparable knowledge and first experience gained in practice
- Analytical and numerical skills, extensive IT knowledge
- Good communication skills
- Independent, self-reliant and focused way of working
- Innovative, curious mind capable of seeing things in a different light and searching out new ways of doing things
- Someone who can keep a clear overview while working on multiple projects
- Affinity with change management and making people enthusiastic about new technologies
- Ability to work effectively in a global matrix, multi-geography, multi-cultural environment
- Fluent in English, German language skills is a plus
**ABOUT OUR OFFER**
- Working in the leading global tourism group: we thrive by working within intercultural environments, where you’ll have opportunities to work with international projects and teams.
- Mobile working and flexible working hours: We believe that work is something you do, not where you go. Our offer: our TUI Ways of Working (hybrid working) & TUI Workwide (Working from abroad).
- Development and career opportunities: We promote the potential of our employees with a wide range of (digital) training opportunities and international career opportunities.- We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit OUR DNA.- Personal benefits: We offer attractive remuneration, generous company discounts, extensive health & wellbeing offers and much more.
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