Groups, Conference and Events Sales Manager
1 day ago
A Groups, Conference and Events Sales Manager actively promotes the services and facilities of the Hotel to all customers and Guests and cross sells the other products within the Company brands.
**What will I be doing?**
A Groups, Conference and Events Sales Manager actively promotes the services and facilities of the Hotel to all customers and Guests and cross sells the other products within the Hilton family of brands. The Groups, Conference and Events Sales Manager oversees all Conference and Events Sales offices to ensure active conversion of customer enquiries. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Develop future and repeat business, contributing to the profitability of the hotel.
- Review the Hotel's business plan, identify gaps and ensure proactive efforts to fill capacity and meet set targets.
- Contribute to the selling strategy of the hotel and manage the departments' adherence to achieving that strategy.
- Coordinate with other Departments to make sure all Guest requests are fulfilled and in place prior to each event.
- Understand the competitive marketplace and implement approaches to ensure the Hotel stays ahead in the local market.
- Generate a culture of high-quality standards for relationship building, customer service, selling techniques, billing and processing contracts.
- Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively.
**What are we looking for?**
A Groups, Conference and Events Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Demonstrated previous supervisory experience in a Conference and Events Sales function in hospitality is a must.
- Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges.
- Excellent grooming skills.
- Excellent selling capability.
- Attentive to details and proactive.
- Excellent organisational and planning skills.
- Accountable and resilient.
- Flexibility to respond to a range of different work situations.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Knowledge of the hotel property management systems
- Relevant degree, in business development or other relevant business field, from an academic institution
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
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