Chief Operational Excellence
2 weeks ago
As the largest electronics retailer in Egypt, BTECH offers unique financing options to make purchasing easier and more affordable for customers, including Mini-cash, which allows customers to pay in affordable monthly installments. The company has a customer-centric ethos and offers personalized customer care for all customers, whether personal shoppers or large organizations. BTECH has a digital wholesale platform, "deel, " serves small traders and traditional stores. Finally, BTECH launched b_labs, a transformation and digitization arm, to spearhead tech innovation and achieve its goal of becoming the leading omnichannel platform for consumer electronics and appliances in Egypt.
**Responsibilities**:
- Measure and analyze data to identify gaps and development opportunities.
- Implement projects to improve processes within the organization, such as Lean Six Sigma initiatives or process mapping exercises.
- Review current processes and recommend changes based on industry best practices.
- Develop an implementation plan for each project, including identifying stakeholders, creating timelines, and developing budgets.
- Participate in meetings with stakeholders to discuss process improvements
- Perform internal Audit Activities
**Requirements**:
- University degree
- 5 - 7 years’ experience in Internal Quality Audit and/or Quality Assurance
- Strong knowledge of ISO Standards.
- Good user of MS office.
- Organized and follow up on business.
- Negotiation, problem-solving and communication skills.
- Managing and leadership skills.
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