Medical Call Center Approval
15 hours ago
The main duty of a Medical Call Center Approval is to respond to telephone inquiries about the company's products or services by following standard scripts and procedures. -He is also responsible for giving phone approvals to our providers for eligible services. -The incumbent is also responsible to ensure that all calls are answered within predetermined timescales and are dealt with the highest standards of customer service. -The MCCA will also document details of telephone conversation and actions taken, in order to make further follow-ups and corrective action as required. -The MCCA will correspond with Call Center Supervisor and Call Center Manager accordingly and comply to provide a customer-oriented service at all times. *Build a customer-oriented focus in the Call Center by providing quality actions and resolutions to their concerns and queries. *Precertification for Phone approvals to our Providers. *Follow communication/update expectations with clients, in accordance with the NEXtCARE policies, scheme or agreed time frames set. *Answer inbound calls as well as assist customers who have specific inquiries *Build customer’s interest in the services and products offered by the company *Provide personalized customer service of the highest level *Update the existing database with changes and the status of each existing/prospective customer/member *Document details of telephone conversation and actions are taken. *Correspond with Call Center Supervisor and Call Center Manager and keep an open channel of communication. *Maintaining records and close-loop each call by completing the clerical duties which include faxing, filling up paperwork, doing checks on credit references, as well as liaising with other departments *Analyze the various parts of a problem properly and develop logical solutions within the permitted scope of work.
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Call Center Agent
7 months ago
مصر, Egypt Everlast Wellness Medical Center Full timeManage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable relationships and engage...
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Call Center Agent
7 days ago
مصر, Egypt Group of medical services Full timeEnglish Call Center without Rush ▪︎ Location: Maadi ▪︎ 8 Working Hours. ▪︎ Rotational Shifts 24/7. ▪︎ Salary : 7k Net + Bonus + Social & Medical Insurance. 》English Level : very good up to Excellent 》Graduates Only. **Salary**: E£7,000.00 per month Ability to commute/relocate: - Maadi: Reliably commute or planning to relocate...
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Call Center Representative
1 day ago
مصر, Egypt Curenta Full timeCurenta is a digital healthcare startup that is smoothing long term care operations especially medications management and medical consultations. We are an ultra-growth startup, based in California, USA. We are looking for talents who are go-getters, self-driven, and comfortable with multi-tasking while enjoying the vibes of doubling the business every...
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Call Center Supervisor
7 months ago
مصر, Egypt 1st Talent Full time**- Job Type; Full Time Onsite Job\** **- Job Location; Dammam, KSA** **Customer Service Supervisor / Call Center Supervisor** We are hiring A "Customer Service Supervisor / Call Center Supervisor" for a Medical Center in Dammam, Saudi Arabia **Job Summary**: - He will be responsible for supervising customer services activities - Will be responsible for...
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Call Center Agent
15 hours ago
مصر, Egypt NEXtCARE Health Full timeBuild a customer-oriented focus in the Call Center by providing quality actions and resolutions to their concerns and queries. Follow communication/update expectations with clients, in accordance with the company policies, scheme or agreed time frames set. Answer inbound calls as well as assist customers who have specific inquiries Build customer’s...
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Call Center Agent
2 weeks ago
مصر, Egypt Go Partners Full time**Your opportunity to join the Banking sector** One of the most popular **Banks** in Egypt is hiring Call Center Agents. **Requirements**: - Graduates from governmental universities. - 0-3 years experience in call center - Cairo & Giza resendients. Details: - Fresh graduates:4.7k+1k kpis. - Experience 1year:5.7k+1k kpis. - VIP customers:6.2k +1k kpis. -...
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Call Center Agents
6 months ago
مصر, Egypt Xceed Contact Center Full timeWe're hiring now for all English Speakers: - Call center Agents - English Speakers B1 / B2 - Males and Graduates - Location : Maadi techology park - Transportation provided after 12 am - Gross Salary : 6000 - Rotational shifts **Job Types**: Full-time, Permanent **Salary**: Up to E£6,000.00 per month
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Call Center
7 months ago
مصر, Egypt Teleperformance Full time_**As you excel in your role, you'll have the chance to take on new challenges and climb the career ladder within our company!**_ - We're hiring English Call Center Agents for a _**new launching account**_! (Back office)_ - **Requirements**:_ - Fluency in English is a MUST_ - Required English level: B1 & B1+_ - Experience: At least 3 months _ - Graduates...
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Call Center Representative
7 months ago
مصر, Egypt Etisal International Full timeAre you passionate about delivering exceptional customer service? We're is seeking enthusiastic individuals to join our team as Call Center Representatives. As a key member of our customer service team, you will be the first point of contact for our valued customers, providing support, resolving inquiries, and ensuring a seamless...
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Call Center Representative
7 months ago
مصر, Egypt LEO Trading Agency Full timeWe are looking for "Call Center Representative" Ø Qualification: - Grads only can apply - English Level: Very Good - Ex Customer Service is a privilege Ø Working Condition: - From Site - 9 Working Hours (1-hour break) - Rotational Shifts - Rotational Weekend (2-Days) Ø Benefits: - Social Insurance - Medical Insurance - Bonus - Transportation...
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Telesales Offshore Call Center Agent
15 hours ago
مصر, Egypt Raya Contact Center Full timeTelesales Offshore Call Center Agent - University degree. - Military status (defined for males). - Excellent English. -Males&Females -fixed shifts Raya Contact Center -The leading Business Process Outsourcing Service provider in the EMEA region. World-class Business Process Outsourcing Service Provider offering contact center services, back office services,...
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Call Center Agents
7 months ago
مصر, Egypt LEO Trading Agency Full time**Role Description**: This is a full-time on-site role for a Call Center Representative located in our 6th of October office. The Call Center Representative will be responsible for answering phone calls from customers, assisting with inquiries, resolving complaints or issues, and ensuring customer satisfaction. They will also need to maintain accurate call...
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Call Center
15 hours ago
مصر, Egypt Wham Clinics Full timeRole Purpose Provide an efficient Customer Chanel for Customer feedback through assisting customers in a friendly and professional manner with all calls coming into Wham Hotline, inquiries, suggestions or Complaints. Log all feedback onto the system and send necessary feedback to relevant Departments.KEY ROLE SPECIFIC ACCOUNTABILITIES:Attends all assigned...
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French Call Center Agent
7 months ago
مصر, Egypt Nok Human Capital Full timeFrench speakers are needed for call center vacancies asap!! **Requirements**: - Grads with fluent French+ v good English. - Technical background/experience is a plus. - No commitments for the next 6 months. - Ready to start. **Benefits**: - Social& Medical insurance Transportation provided. **Salary**: E£12,000.00 - E£15,000.00 per month
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French Call Center Agent
7 months ago
مصر, Egypt Nok Human Capital Full timeFrench speakers are needed for call center vacancies asap!! **Requirements**: - Grads with fluent French+ v good English. - Technical background/experience is a plus. - No commitments for the next 6 months. - Ready to start. **Benefits**: - Social& Medical insurance Transportation provided. Pay: E£12,000.00 - E£15,000.00 per month
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Customer Service
7 months ago
مصر, Egypt 1st Talent Full time**Customer Service Supervisor / Call Center Supervisor** We are hiring A "Customer Service Supervisor / Call Center Supervisor" for a Medical Center in Dammam, Saudi Arabia **Job Summary**: - He will be responsible for supervising customer services activities - Will be responsible for organizing and overseeing the daily activities. - Manage staff...
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مصر, Egypt Etisal International Full time**location: Abbassia**: - **German Level: B2**: - **Attractive Salary**: - **Full Paid Training**: - **Social and Medical insurance**: - **Experience in call center** **Job Types**: Full-time, Permanent **Salary**: E£20,000.00 per month Application Question(s): - Name, Education, Address, German Level, Call Center Experience ? **Education**: -...
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Call Center Manager
7 months ago
مصر, Egypt Nexfit Full timeAbout the job We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive. An excellent call center manager must be an organized, reliable and results-driven...
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Call Center Manager
7 months ago
مصر, Egypt Nexfit Full timeAbout the job We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive. An excellent call center manager must be an organized, reliable and results-driven...
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Call Center Advisor
7 months ago
مصر, Egypt Sutherland Egypt Full timeSutherland (Cairo site) is hiring customer service representatives - Highest Net salary in the market. - Fully Paid training - Granted KPIs for the first 3 months - Medical and social insurance - 9 working hours including 1-hour break/ 2 days off per week - Transportation provided 24/7 - Bonus and incentive plan above an associate's salary - 3,6 & 12 Months...