Cvm Team Leader
1 week ago
**Qualifications**:
University degree, preferably in the field of business, economics or Statistics.- Outstanding interpersonal skills and communication skills.
- Excellent negotiation and influencing skills.
- People and stakeholders Management. Proven ability to lead cross-functional teams in a matrix environment.
- Good project management skills with attention to detail.
- Strong analytical skills.
- Highly numerate and commercial minded. Proven ability to interpret commercial and financial analysis and make changes as necessary.
- Experience of working with operations teams and appreciative of constraints of delivery through customer-facing.
- Significant knowledge of customer-driven marketing techniques and processes and experience of direct marketing principles
- Excellent planning skills (including project-based management skill set, along with experience of managing multiple and varied activities within a dynamic environment)
- Passionate about the impact CVM activity can have on the customer.
- Ability to understand & interpret financial and behavioural KPIs.
- Excellent presentation skills.
- Economic/financial (spreadsheet) modeling.
- Solid numerical and logical skills.
Technical Qualifications:
- Minimum 4 years of experience in Telecoms.- 2 years of Marketing experience preferably in telecom sector.
- Advanced knowledge of CVM and customers lifecycle.
- Experienced in briefing of and working with qualitative and quantitative market research, customer insight, customer data, financial information and customer segmentation.
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