Retail Outlet Executive
7 months ago
**Purpose**
- Ensure excellent customer support is provided to customers in timely and effective manner, by adhering to policies and standards to achieve highest satisfaction levels.
- Deal with all walk-in customers’ needs promptly.
- Serve Walk-in customers and provide full information and advice.
- Manage and meet customer expectations.
- Sustain high customer satisfactory service level.
- Provide excellent customer service for cash clients as per Aramex CS standards.
- Sell cash shipments.
- Attending to cash customers and fulfill their requirements, solve their problems, follow up their cases and update them.
- To contact four cash customers per day (leakage or none-active customers).
- Promote Aramex campaigns for customers.
- Always ensure outlet customer satisfaction.
- Handle relevant GCS cases, follow up and close all requests.
- Handle SRN for outbound team.
- Handle all passports cases by cash team and other teams.
- Handle all cash customers requesting various Aramex products.
- Process and prepare cash shipments for shipping.
- Handle all outstanding reports and close the related cases on daily basis.
- Close pending cases on a timely manner.
- Pass the outlet customer service audits.
- Adhere to company HSSE, compliance and sustainability corporate policies.
- Ensure timely resolution of customer complains to retain customers.
- Ensure using the up-to-date cash rates.
- Contribute to meeting the annual/quarterly cash targets.
**Job Requirements**
- Bachelor's Degree Holder (Business Administration, Supply Chain or Equivalent).
- Excellent English Language with strong communication skills.
- Customer oriented with excellent Problem-Solving Skills.
- 1+ years of experience in Customer Service role or similar roles.
- Flexibility to work in Rotation shifts (Weekly Schedule) and to rotate between branches in each area.
- Wearing company uniform during shifts.
**Company Overview**:
Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.
-
Retail Outlet Executive
7 months ago
مصر, Egypt Aramex Full time**Responsibilities**: - Deal with all walk-in customers’ needs promptly. - Serve Walk-in customers and provide full information and advice. - Manage and meet customer expectations. - Sustain high customer satisfactory service level. - Provide excellent customer service for cash clients as per Aramex CS standards. - Sell cash shipments. - Attending to cash...
-
Retail Outlet Executive
7 months ago
مصر, Egypt Aramex Full time**Job Responsibilities: - Deal with all walk-in customers’ needs promptly. - Serve Walk-in customers and provide full information and advice. - Manage and meet customer expectations. - Sustain high customer satisfactory service level. - Provide excellent customer service for cash clients as per Aramex CS standards. - Sell cash shipments. - Attending to...
-
Retail Manager
1 week ago
مصر, Egypt DHL Full time**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.** Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. DHL Express Egypt is the recognized market...
-
Sr. Supervisor, Soho in Retail
2 weeks ago
مصر, Egypt Orange Egypt Full time**Job brief**: - Maximize reach, penetration & acquisition by developing & managing the SME & SOHO function in new and existing Oranges own outlets and partners outlets Nationwide. - Maximize penetration in the targeted segment (SME & SOHO segment) and enhance B2B sales figures in national shops, Mini Shops and kiosks Nationwide. - Enhance B2B Customer...
-
Sr. Supervisor, Soho in Retail
2 weeks ago
مصر, Egypt Orange Egypt Full time**About the role**: - Maximize reach, penetration & acquisition by developing & managing the SME & SOHO function in new and existing Oranges own outlets and partners outlets Nationwide. - Maximize penetration in the targeted segment (SME & SOHO segment) and enhance B2B sales figures in national shops, Mini Shops and kiosks Nationwide. - Enhance B2B Customer...
-
Retail Operation Managers
4 days ago
مصر, Egypt Toy world Full timeHere is a job description example for the role of retail operations manager; it shows the major duties, tasks, and responsibilities of the position at most firms: - Direct and supervise retail staff across several retail outlets to ensure they meet set objectives - Provide training to retail employees to develop their skills and enhance their job performance...
-
Supervisor, Soho in Retail
2 weeks ago
مصر, Egypt Orange Egypt Full time**Job brief**: - Introducing & managing B2B Sales in Oranges Outlets and maximizing the level of product awareness for B2B products in his assigned area. - Maximize reach, penetration & acquisition by developing & managing the business in retail function in new and existing orange outlets in his assigned area. - Maximize penetration in the targeted segment...
-
Retail Zone Supervisor
2 weeks ago
مصر, Egypt On-Hire Full time**Industry: Alcoholic Beverages** **Location: Cairo - Sheraton** **Our Clent is a leading FMCG working in the field of Alcoholic Beverages, and they are looking for a dynamic **Retail Zone Supervisor** to join the team** The retail supervisor's main job responsibility is to oversee the work of retail staff in a physical store environment. They check and...
-
Team Leaders
7 months ago
مصر, Egypt Staff Arabia Full time100 Vacancies for a new Theme Park pre-Opening in UAE (Interviews will take place in Cairo) Our client, is one of foremost provider of world-class leisure and entertainment attractions in the region, is hiring: **Team Leaders** Main Job requirements 2-3 years supervisory experience High School/ graduates Sales/ cashier experience in malls/ retail outlets
-
Retail Sales Development Sr. Executive
6 months ago
مصر, Egypt Dsquares Full timeDsquares specializes in offering loyalty programs that bring our customers closer to their consumers. Through our different range of solutions, we deliver an end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers’ loyalty programs. From full loyalty programs, couponing solutions to interactive...
-
Modern Trade Account Executive
7 months ago
مصر, Egypt PepsiCo Full timeOverview: Responsible for the tracking and analyzing the performance of the modern trade ensuring that the sales plan is achieved, and the customer base is expanded as set in plan. **Responsibilities**: - Conduct contract negotiation to acquire new customer/renewals in coordination with the sales field team. - Ensure delivery of the modern trade volume...
-
Retail Sales Executives- Etisalat UAE
7 months ago
مصر, Egypt Staff Arabia Full time**The Retail Sales Executives will be responsible for**: - Knowledge of different computer skills - Possess a competitive spirit and desire to meet and exceed sales goals/Targets. - Handle all administrative aspects of the sales including: completing customer request, accepting customer payments and filing the completed orders. - Handle service inquiries...
-
B2b in Retail
2 weeks ago
مصر, Egypt Orange Egypt Full time**Purpose of the job** - Maximize penetration in the targeted segment (SME & SOHO segment) and enhance B2B sales figures in Oranges Outlets. - Enhance B2B Customer experience in Oranges outlets, and increase B2B Sales in those outlets. **Duties and responsibilities** - Sell Orange Enterprise products and services and ensure proper collection for the...
-
Retail Manager Textiles
7 months ago
مصر, Egypt Rawaj - Human Capital Management Full timeLeverage your abilities and join the dynamic team of a leading company specializing in **the fashion in Egypt.** As a **Retail Manager **, you will be responsible for overseeing the day-to-day operations of retail outlets. You will lead a team to ensure exceptional customer service, maximize sales, and maintain high standards of visual merchandising. Your...
-
Retail Accounts Supervisor
7 months ago
مصر, Egypt Dsquares Full timeDsquares specializes in offering loyalty programs that bring our clients closer to their consumers. Through our different range of solutions, we deliver an end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers' loyalty programs. From full loyalty programs, couponing solutions to interactive...
-
Retail Sales Executives
7 months ago
مصر, Egypt Staff Arabia Full time" Retail / Sales" for the biggest Jewelry companies in the UAE (United Arab Emirates) Job Requirements: 1- Females only 2- Age limit: 22-30 3- English proficiency is a MUST. (From good to excellent) 4- 1 Year Previous experience in Retail / Sales. 5- Bachelor Degree is a MUST You can send us your CV to our E-mails below: For more Details don't hesitate...
-
Retail Customer Service Executive- Hurghada
7 months ago
مصر, Egypt Aramex Full timeDeal with all walk-in customers’ needs promptly. - Serve Walk-in customers and provide full information and advice. - Manage and meet customer expectations. - Sustain high customer satisfactory service level. - Provide excellent customer service for cash clients as per Aramex CS standards. - Sell cash shipments. - Attending to cash customers and fulfill...
-
Executive Pastry Chef
7 months ago
مصر, Egypt Baron Palace Sahl Hasheesh Full timeThe role of the Executive Pastry Chef The Executive Pastry Chef is the creative force behind the desserts, sweets, wedding cakes, Cake design, breads and bakeries at the Hotel. Responsibilities include menu and recipes creation for all outlets, costings, menu engineering, banquet event execution both internal and Off Site Catering, participating in...
-
Retail Operation Professional
6 days ago
مصر, Egypt Samsung Electronics Full timePosition Summary The job holder will be responsible for implementing the In-store Display and Merchandizing strategy across IR and OR channels and conducting regular visits to ensure the brand/display healthy conditions. Role and Responsibilities 1. Implement the In-Store Display & Merchandizing Strategy across different Individual Retailers & Organize...
-
Sales District Leader Designate
2 weeks ago
مصر, Egypt PepsiCo Full time**Responsibilities** - Implement a territory S&D plan and drive team’s execution to achieve the company objectives by delivering volume targets. (WEC: Owning the numbers) - Set retail customer targets and distribution plan along with achieving their targets by category & SKU on monthly basis, while ensuring delivering all incentives such as loyalty...