Retail Branch Manager

7 months ago


مصر, Egypt EGBank Full time

**_Identifies Individual Customers needs for the targeted Segment as directed by Zone Manager._**
- **_Develops action business plans for the team in line with the consumer banking objectives._**
- **_Direct all operational aspects including sales, operations, customer service, human resources and training needs._**
- **_Drives, manages and tracks the staff performance toward achieving business plan, sales target and high level of service quality_**
- **_Analyze local market conditions and identify current and prospective sales opportunities._**
- **_Provides training, coaching, development and motivation to the team._**
- **_Locate areas of improvement and propose corrective actions to meet challenges._**
- **_Adhere to high ethical standards, and comply with all regulations and code of conduct._**
- **_Stay up-to-date of competing markets and provide reports on market movement and penetration._**
- **_Contributes to the division business by marketing and cross selling the bank’s services and products to existing and potential customers._**
- **_Ensures high level of customer service including the review of customer complaints and resolves these complaints to maintain high level of customer satisfaction_**

**_Ensures that all subordinates are adhere to policies and procedures’ guidelines, operations control, compliance, regulations, audit requirements, internal and external reporting obligations_


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