CRM Support Analyst

elmenus is a venture-backed food discovery platform with over $20M in funding based in Egypt. We are building a platform that combines a social, visual and personalized experience to help millions of people discover and order the food they will love. We are looking for the smartest, most impactful and passionate people to join our food-loving team. We are...

About the job Lead, CRM **Purpose of the job** Introducing business changes to CRM system, developing new rules on Siebel CRM system, troubleshooting issues that may impact on the CRM production technology framework, and partner with the end-users and business on introducing new features. **Duties and responsibilities** - Collaborate with business...

**Purpose of the job** Introducing business changes to CRM system, developing new rules on Siebel CRM system, troubleshooting issues that may impact on the CRM production technology framework, and partner with the end-users and business on introducing new features. **Duties and responsibilities** - Collaborate with business analysts and stakeholders to...

Location: Egypt / Cairo - Employment Type: Full Time - Job ID: 33722 Evolvice is a German nearshore service provider with branches in Egypt and Ukraine. Founded in 2012, Evolvice has a strong technical background and business domain knowledge, combining software engineering and Agile methodology, leading its’ clients path to digital transformation....

**Job Overview**: Invitro Capital is seeking a detail-oriented and experienced CRM Manager to join our team. In this role, you will be responsible for developing and implementing effective CRM strategies and managing our customer database. As a CRM Manager, you will play a key role in ensuring efficient customer relationship management, optimizing customer...

Report on CRM performance and suggest tactics for continuous improvement. - Ensure data accuracy, integrity, and security within the CRM platform. - Collaborate with various departments, including marketing, product, and customer service to ensure CRM strategies are aligned with overall business objectives. - Effectively communicate CRM strategies,...

**Summary**: **Responsibilities**: - Develop and execute comprehensive CRM strategies tailored for the e-commerce industry to increase customer engagement, retention, and loyalty. - Utilize customer segmentation techniques to identify distinct customer groups and create personalized messaging and campaigns for each segment. - Collaborate closely with...

**Role Purpose**: To manage key KPI’s of both Contact Centres and Risk management for delivering results basis on defined outcomes and manage operational costs by leveraging efficiency. **Key Accountabilities and Decision Ownership**: **Strategy & planning**: - Stakeholder Management-CS and sales teams for all the contact management Services. - Manage...

Pipeline Gurus, a leading Sales-as-a-Service provider in the Information Technology and Services industry, is seeking a dedicated **Data Analyst** to join our team. As a Data Analyst at Pipeline Gurus, you will play a crucial role in analyzing sales data, generating insights, and providing recommendations to drive sales growth. You will work closely with the...

**Responsibilities** - Develop and execute comprehensive CRM strategies aligned with organizational goals and objectives. - Oversee the implementation, customization, and maintenance of CRM systems. - Lead and mentor a team of CRM specialists providing guidance and support in their daily activities. - Report on CRM performance and suggest tactics for...

**Role purpose**: To manage CRM Applications function, responsible for planning, design, implementation & support activities, as well as platform roadmap, allowing Vodafone to provide best customer experience. **Key accountabilities and decision ownership** - **Vendor Management**: Select, manage, lead, support & monitor 3rd parties serving Vodafone...

**Company Overview**: DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing...

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

iSchool is a fully online coding platform that teaches programming and artificial intelligence to students from 6 to 18 years old. We are currently seeking a CRM and Automation Specialist to join our team. As a CRM and Automation Specialist at iSchool, you will play a crucial role in managing and optimizing our customer relationship management system and...

Utilize their abilities by partnering with cross-functional teams to bridge the gap between identified business needs and the technical teams to deliver solutions that will help us create an end-to-end digital journeys **Responsibilities**: Collaborate with the discovery team and the PO to understand the business requirements and user needs. Communicate...

**Company Overview**: DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing...

Company Description At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...

**Information Technology** **Location** - Alexandria, Egypt*** Job Title: Business Intelligence Analyst **Job Description**: The Business Intelligence Analyst leads decisions for customers and partners by supporting and providing data analysis of patterns and insights. You will mine data from a variety of data sources to support impactful recommendations...

Implement required configuration/modifications on CRM system. - Customize Workflows as per the users’ requirements. - Collect and analyze data quality requirements. - Implement some system administration activities such as user setup, defining responsibilities, value sets, flex fields, data groups and request groups. - Getting functional inputs from...

**About the Market Research Analyst position**: We are looking for a Market Research Analyst with an eye for detail and methodical style, to survey customer preferences and other data as customers make product design decisions, pricing decisions, and promotion decisions. A successful market researcher will be able to analyze autonomously qualitative trends,...