Call Center Reservation Agent Airline Company

Call Center Agent خدمة عملاء بالعربي - Good & Very good English - Fresh graduate - Able to work on rotational sifts (24/7) for males. - Military status (defined for males) - University degree Raya Contact Center -The leading Business Process Outsourcing Service provider in the EMEA region. World-class Business Process Outsourcing Service...

Walk-in Interviews for offshore call center in technical & telecommunication fields from 16-1-2017 to 19-1-2017 in Maadi Site, If you meet the below qualifications visit us in Raya Contact Center new building inside the technology village in Ma’adi (24 Ahmed Kamel of Ella silky street - New Maadi) - from 10:00 AM to 4:00PM. Raya Contact Center -The leading...

Processes reservations by e-mail, telephone and fax.Coordinates / handles all group requirements once group sales lead established and maintain a high level of exposure in hotel, especially during conferences, incentives, etc...Processes reservations from Central Reservations Office, Regional Offices, Inter-Inn reservations and travel agents...

Previous work experience in an international airline environment / operation is a valuable advantage.Previous experience in working with a booking system such as Amadeus, Galileo, Sabre is mandatory.Specialized skills required: Good Communication and Customer Service skills, any experience in BPO / Contact Centre will be an added advantage.Graduate in any...

Lead and motivate a team of contact center agents, ensuring performance targets and service level agreements are consistently met or exceeded.Monitor and manage team KPIs, including call handling times, first call resolution, customer satisfaction scores, and other relevant metrics.Conduct regular team meetings to communicate updates, share performance...

Responsibilty:Receiving or making a high volume of calls from or to customers.Striving to achieve first call resolution and maintain the quality of service provided by the call center.Using listening skills to understand the needs and complaints of the customer before offering them the best possible solution.Responding efficiently to customers and creating a...

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property...

Responsibilities:• Processes reservations by mail, e-mail, telephone and fax.• Processes reservations from Central Reservations Office, Regional Offices, Inter-Inn reservations and travel agents reservations.• Processes cancellations, revisions, and information updated of changes, responsible for correct completion of records and...

Handling labs' customers over the phone Providing test results for the customer. Providing test conditions and other inquiries. Raya Contact Center -The leading Business Process Outsourcing Service provider in the EMEA region. World-class Business Process Outsourcing Service Provider offering contact center services, back office services, inside sales...

Looking for Bilingual Call Center Sales Agent for Debt Relief Transfers CampaignWork on site in Edificio Gallegos in Tijuana. Monday through Friday and Weekends Off.Help us qualify a freshly generated, highly interested lead for Debt Relief and just transfer. No sales, not asking for credit card, Ask Four Questions and Just Transfer. Each connection that...

Developing objectives for the daily activities of the call center.Conduct effective resource planning to increase productivity through excellent management of people and available technologies.Collect and analyze call center statistics such as sales rates, costs, customer service metrics...etc.Monitor and take responsibility for budgeting and tracking...

Call Center Agent | AFGRE | CFC | Outsource RoleThe Call Center team is a group of highly motivated, collaborative, and fun, professionals across Egypt, looking for a member to add to the department.What Equips You For The Role 2-4 years of experience in customer service.Excellent user of CRM Systems, Excel, and MS Office.Excellent communication,...

Handling clients over the phone Graduates, both genders flexible with rotation shifts for males Military status exempted is a must. Raya Contact Center -The leading Business Process Outsourcing Service provider in the EMEA region. World-class Business Process Outsourcing Service Provider offering contact center services, back office services, inside sales...

Technical Support Call Center Agent Graduates.Military service determined.Egyptians.Technical Knowledge. Xceed is the leading multilingual Business Process Outsourcing Service provider in the EMEA region with a capacity of more than 2,200 web enabled multi channels stations. Xceed manages various outsourcing agreements with key government & commercial...

Job Number 24060110 Job Category Reservations Location The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify...

Providing outstanding and exceptional customer service.Delivery of prompt and professional solutions for customer inquiries via phone, email, online chat etc.Maintain documentation of customer enquiries and responses for future reference.Completing accurate reporting and data entryProvide ad-hoc administration supportWHAT WE'RE LOOKING FORBe a customer...

Requirements: Excellent English level Bachelor degree is a must Outsourced contract.Attractive Packages + Annual bonuSocial & Medical insurance.Developing objectives for the daily activities of the call center.Conduct effective resource planning to increase productivity through excellent management of people and available technologies.

Lead and motivate a team of contact center agents, ensuring performance targets and service level agreements are consistently met or exceeded. Monitor and manage team KPIs, including call handling times, first call resolution, customer satisfaction scores, and other relevant metrics.Conduct regular team meetings, share performance feedback, provide coaching...

Job DescriptionManage large amounts of inbound and outbound calls in a timely mannerFollow communication “scripts” when handling different topicsIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships...

Internship DescriptionMaking the agreed upon number of outbound calls on a daily basis.Referring all customer inquiries and complaints to the Customer Service Agents.Researching required information using available resources.Providing customers with the organization’s service and product information.Processing the required forms and/or applications...