Ipsec 2nd Level Operations Specialist
4 days ago
**About this opportunity**
We are now looking for a Second Level Operations Specialist that will be responsible for the coordination, management, execution and reactive maintenance activities that require a higher level of support than offered by the 1st level Operations. This person shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
**What you will do**
- Help with Assurance support activities
- Handle incident management
- Assist with Problem management
- Perform system administration
- Work with Billing operations
**You will bring**
- Bachelor level, in engineering (IT, Telecom) or
- 3-5 years of experience in Telecom security field.
- Excellent hands-on experience on Juniper, Fortigate, F5 and Palo Alto firewalls.
- Be able to work morning and noon shifts in addition to night activities.
- Work under pressure/Motivated/Team player/Good communication skills/Accountable/Understand customer needs /Change agent/Winning spirit
- Any programming language is a plus, preferably Python
**Why join Ericsson?**
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
**What happens once you apply?**
Click Hereto find all you need to know about what our typical hiring process looks like.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
Primary country and city: Egypt (EG) || Egypt : Cairo : Cairo
Req ID: 661618
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