Cloud Security Operations Engineer

2 days ago


مصر, Egypt Orange Business Services Full time

Key tasks and responsibilities:

- Troubleshooting and resolving high complexity customer faults.
- Provide next level technical support for Level 1 Specialists.
- When resolution is not possible ensuring the fault is passed to the most appropriate group able to resolve.
- Perform service changes by assessing risk and implementing requests reported within the agreed Change Management process through Orange Change tools.
- Resolve service problems by performing root cause analysis and designing action plans for unknown errors reported through: Problem Management Dashboard.
- Perform solution releases by authorizing, validating (changes, upgrades, updates, patches and migrations) and implementing them.
- Manage customer (internal and external) calls and provide them with regular updates as per each of the service support processes.
- Perform SIPs actions managed by senior engineers and update the action plan of the SIP
- Perform technical & management escalation as implied by the escalation process to ensure security tasks are progressing toward resolution and/or completion

**about you**:

- Excellent IP networks background
- Very good understanding of network security technologies (IPsec, VPN, AAA, PKI, RAS, RADUIS, TACACS, Firewall, Antivirus)
- Expertise in F5 LTM ,GTM and WAF
- Good understanding of the UNIX and Linux
- Excellent understanding of IT & operating systems
- Soft skill / business courses (Time management, facilitation skills, interpersonal skills, etc....)
- Excellent command of verbal and written English
- French is a plus
- Understanding of CISSP/CISM and CCSP
- Understanding cloud categories and deployment models for better supporting our OCB customers

**department**:Customer Services & Operations

**contract**:Regular



  • مصر, Egypt Orange Full time

    **About the role**: You are part of a team composed of cloud computing engineers and technical project managers. - You qualify and perform the change requests received from the customers. - You launch some troubleshooting actions and restore the service when trouble tickets are opened by the customers. You provide some information to customers on a regular...


  • مصر, Egypt Block Gemini Full time

    We are seeking a talented and motivated DevOps/Cloud Engineer to join our dynamic team at Block Gemini, a leading blockchain technology company. As a DevOps/Cloud Engineer, you will play a crucial role in designing, implementing, and maintaining our cloud infrastructure, ensuring scalability, reliability, and security of our blockchain solutions. You will...


  • مصر, Egypt Plugin Talents Full time

    **About the job Cloud Security Architect lead**: **Main Job **Purpose**: **Objectives**: Architect, evaluate and Improve security architecture of Cloud-based solutions. Participate in new Cloud-based projects and recommend best practices. Improve security posture of apps/systems by implementing CASB/DLP solutions. Assess & mitigate risks associated with...

  • Cloud Engineer

    2 weeks ago


    مصر, Egypt Paymentology Full time

    As a Cloud Infrastructure Engineer at Paymentology, you'll be working closely with the entire technical team to build enterprise-level, highly scalable, highly secure financial processing systems that power tens of millions of transactions and tie them to web, mobile and API interfaces that make it easy for people to issue, redeem and reconcile prepaid cards...


  • مصر, Egypt Orange Business Full time

    **About the role**: Orange Cyberdefense; a leading European Managed Security Services Provider, supporting business globally, is the strategic entity of the Orange Group dedicated to digital security that puts today's most pressing cyber security challenges at the heart of its brand. Our mission is to build a more secure digital society. We support companies...


  • مصر, Egypt Oracle Managed Cloud Services - Applications Unlimited Cloud (AUC) Full time

    Principal Cloud Administrator, Managed Cloud (EBS Projects)-220000LZ **Applicants are required to read, write, and speak the following languages**: English **Preferred Qualifications** **Job Title**:Technical Analyst 4 - eBusiness Suite (EBS) **Organization Name**:Oracle Managed Cloud Services - Applications Unlimited Cloud (AUC) **Role...


  • مصر, Egypt Vodafone Full time

    **Role purpose**: Identify any vulnerabilities Through the analysis of the new SW release notes Execute penetration testing using automated tool, Develop solutions to mitigate vulnerabilities, Liaising with Network nodes owners to implement mitigations **Key accountabilities and decision ownership**: Pen testing execution on Voice core network...


  • مصر, Egypt Vodafone Full time

    **Role Purpose**: - ** Technology and Tools Planning**: Develop and execute technology and tools planning strategies that align with local, global, and regulatory standards. - ** Network Security Architecture**:Collaborate with architecture teams to ensure network security designs are compliant with security standards. - ** Secure by Design (SBD)**: Oversee...


  • مصر, Egypt Canonical - Jobs Full time

    **Cloud Operations Engineer**: To become a member of this team, you need to be a software engineer fluent in Python, you need a genuine interest in the full open source infrastructure stack from metal to containers, and you need the ability to work in a high pressure operations environment with mission-critical services for global brand name customers. As a...


  • مصر, Egypt Canonical - Jobs Full time

    This role is an opportunity for a technologist with a passion for Linux and Cloud to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at...


  • مصر, Egypt Arrow Electronics, Inc. Full time

    **Position**: Senior Cloud Infrastructure Engineer Your responsibilities will include: Day to day operations of software and systems running on AWS/Azure/Alibaba Including the installation, configuration, monitoring and maintenance of systems, software, and other related services Cloud technical design, architecture, implementation, security, cost...


  • مصر, Egypt Cloud 11 EG Full time

    **Google Cloud Technical Manager**: **General** **Summary**: This role is crucial in understanding our customers' needs and helping define businesses' requirements. In this role, you will demonstrate executive-level qualities, lead customers' conversations, and direct the Sales Team's execution by combining the technical vision and business insight. You will...


  • مصر, Egypt Orange Business Full time

    **About the role**: Key tasks and responsibilities: - Support and Operate Security Services and offers provided to a vast number of Customers worldwide to secure high quality levels and almost 100% service availability. - Act as Second level of support and deliver different security services management aspects: incident, change, release, capacity, and...

  • Security Engineer

    2 weeks ago


    مصر, Egypt Luxoft Full time

    **Project** Description**: One of the world's largest providers of products and services to the energy industry has a need to develop and support cloud-based enterprise information system in Oil & Gas domain. Our project is stable, long-term and constantly adopts new technologies. Work supposes close cooperation with Customer team located in Houston and...


  • مصر, Egypt Orange Full time

    **About the role**: You are part of a team composed of cloud computing engineers and technical project managers. - You qualify and perform the change requests received from the customers. - You launch some troubleshooting actions and restore the service when trouble tickets are opened by the customers. You provide some information to customers on a regular...


  • مصر, Egypt Money Fellows Full time

    a cyber security engineer with hands-on experience in penetration testing techniques, an analytical mindset, and a detailed understanding of cybersecurity methodologies. Cyber security engineers are expected to have meticulous attention to detail, outstanding problem-solving skills, work comfortably under pressure, and deliver on tight deadlines. This...


  • مصر, Egypt Oracle Full time

    Oracle Engineered systems and Cloud engineer (Cairo)-22000EXK **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** The ACS Advanced Service Engineering organization consists of a diverse, highly skilled, and specialized team Advanced Support Engineers (ASE) who bring deep technical...


  • مصر, Egypt Vodafone Full time

    **Description**: Drive the Cloud and Security roadmap, product development of the different Cloud and Security Products families, Services categories, and technologies; to ensure delivering world class customer experience that put Vodafone Egypt as a market leader in the Cloud and Security business. Also to help the customer in his digital transformation...


  • مصر, Egypt Integrant Full time

    **Integrant Inc, is hiring a passionate and organized "Principal Cloud Engineer / AWS" to join us as part timer to support with below roles and responsibilities**: - Responsible for the design, delivery, implementation, and support of cloud-native solutions on AWS. - Implement cloud security standards, reference architecture’s, patterns, and guidelines...


  • مصر, Egypt Orange Business Services Full time

    **About the role**: - technical support provided to the team members - coaching to leverage the skills of the team members Develop a deep knowledge of the most sensitive customers solutions to become a technical operation owner for all run activities / main point of contact for sensitive customers for the run phase in relationship with SDM, IT CSMs and...