Technical Support, IT Operations

Job DescriptionSupport customers and company engineers by providing troubleshooting/knowledge transfer.Provides remote technical support through the TeamViewer platform and through communication with our customers and agents.Log support tickets and track status with different team members.Support tickets coordination and followup.Develop articles/blogs for...

Responsibilities:Collaborating with the IT department on the deployment and maintenance of network technologies.Enhancing intranet performance and creating internet domains.Testing the exchange of data between computers, servers, modems, and routers.Installing, configuring, and updating network software, as well as maintaining hardware and network...

- Provide hardware remote technical support, troubleshooting and analysis assistance for hardware installation (or reinstallation), usage, configuration questions and software installation for Lenovo products- Provide technical support service delivery within established guidelines; demonstrating soft skills and technical skills that contribute to client...

About this role: The role of Project Manager comprises the following responsibilities: Delivery/Program Management, Implementation Partner Management, and Key Account Management.In this role, you will successfully drive and deliver APAC projects on time, above customer expectations, and within budget. You liaise and interact with project stakeholders and...

Provide assistance to all members in the use of our computer network,workstations, and equipment.● Assist with the communications and informationhardware and software, with primary responsibility for clients devicessystems, and their efficient integration.● Provide helpdesk support, via phone, computer, and through our ticketingsystem, for most issues...

We are looking for a Technical Operations Engineer to join Beltone Holding, you will play a vital role in ensuring the smooth and efficient operation of the platforms and systems. You will work closely with the end users, and other technical teams to provide timely and effective technical support, troubleshooting, and issue resolution. Job Responsibilities: ...

Developing and deploying customized VMware solutions.Defining multiple virtual servers on a single host machine.Virtualizing Windows servers and connecting them to networks and clouds.Designing and implementing virtual desktop infrastructure (VDI) and enabling template management.Installing operating systems and service packs, as well as security patches and...

Job DescriptionSet clear objectives, evaluate progress, and instill a high-performance culture with a focus on the team.work, service excellence, and ownership for resolving customer issuesSet up, manage, and improve standards and procedures within the teamEnsure working practices are well defined and operational with minimal disruption using technology to...

About the CompanyOur Client is a global leader in transportation and supply chain ResponsibilitiesWe re looking for a process-driven, user-focused Solution Architect to provide technical leadership on the internal architecture and technology roadmap for logistics warehouse operations within the APAC Drive sustainable architecture decisions in accordance...

**About the role**: Provide a professional first technical point of contact for the customer Diagnose fault-related cases by effectively utilising software diagnostics and other network/product utility programs. Provide updates as needed to the customer in order to meet performance objectives. Ensure cases are allocated to the most appropriate ‘next...

Position:Technical Support VMWareJob Description:At Arrow ECS we are at the forefront of new technology, providing businesses with technical expertise. As a company we sell and maintain customer's datacenter, network and cybersecurity solutions, in the cloud or on premise. Our customers can range from small businesses to some of the biggest companies in the...

Supervising the learning factory's day-to-day operation and activitiesEnsuring assigned learning factory's readiness for any technical task within its predetermined missionSupporting users in implementing and operating their projects by facilitating and enabling the users’ access to the right equipment and ensuring the effectiveness of their...

Responding to technical support tickets.Contacting clients to find out the nature of the technical or IT issue.Linking to clients' computers via remote access.Traveling to clients' office or server location.Installing new hardware, software, and networking systems.Diagnosing and troubleshooting hardware, networking, and software issues.Proposing...

Responding to technical support tickets.Contacting clients to find out the nature of the technical or IT issue.Linking to clients' computers via remote access.Traveling to clients' office or server location.Installing new hardware, software, and networking systems.Diagnosing and troubleshooting hardware, networking, and software issues.Proposing...

Responsibilty:Responding to technical support tickets.Contacting clients to find out the nature of the technical or IT issue.Linking to clients' computers via remote access.Traveling to clients' office or server location.Installing new hardware, software, and networking systems.Diagnosing and troubleshooting hardware, networking, and software...

Responsibilities:Installing and configuring client computer systems.Responding to client IT support requests.Meeting with clients to diagnose software, networking, or hardware issues.Providing technical support on-site or via remote-access systems.Offering solutions that meet the needs of the client.Repairing hardware malfunctions, software issues, and...

follows up with the clients if there is a update with their requestif there is any problem they solve itcollaborate with operations to to explain errors and /or recommend modifications to computer programescollaborate with other employees to reach the problem and solve it Qualificationsrepresentableinterpersonal and communication skillstechnical backgrounda...

End-user device support.Troubleshooting network connectivity problems (LAN, WAN, WiFi).Support applications (Outlook, printing, scanning, etc.).Hardware support (Printers, MFPs, desk phones, etc.)Installation and configuration of a company’s hardware operating systems and applications.Maintenance and monitoring of computer networks and...

System & SecuritySet a backup plan for all users' data and all systems data regularly.Search for the most updated releases to maintain up-to date software & data file security.Participate in the implementation of new systems when required.Monitor and report system performance for all internal clients.Manage company's surveillance system monitoring...

System & SecuritySet a backup plan for all users' data and all systems data regularly.Search for the most updated releases to maintain up-to date software & data file security.Participate in the implementation of new systems when required.Monitor and report system performance for all internal clients.Manage company's surveillance system monitoring...