Marketing Communications Manager

2 months ago

Cairo, Egypt Hilton Full time

Marketing Communications Manager - Waldorf Astoria Heliopolis

A Marketing Communications Manager will be focused on developing marketing plans for the hotel and then overseeing the implementation and execution of the various efforts associated with the marketing plan. A Marketing Communications Manager, is responsible for the overall creative service, Public Relations/Ad, and web/E-marketing of our company.

**What will I be doing?**

As Marketing Communications Manager, you will be responsible for performing the following tasks to the highest standards:

- Understand performance metrics applicable to online hotel room bookings including digital direct and OTAs.
- Work closely with PR agency and refresh the comms strategy to drive targeted media and influencers to the property or F&B; outlets.
- Ensure that comprehensive media monitoring is carried out.
- Manage internal communications in the hotel and take responsibility for updating regional office of any local stories, awards and sponsorship events to promote locally, regionally and globally.
- Oversee media visits and develop key media contacts, manage press conferences on site and be aware of media events and activities in the local area and community.
- Liaison with EMEA PR Team as appropriate.
- Assist in the creation of copy and content for the social media editorial calendars for the hotel (Instagram, TikTok, Facebook, Twitter & LinkedIn).
- Responsible for building a coherent social media strategy for the hotels and F&B; outlets.
- Grow social media following and enhance interaction with customers using different tools and techniques.
- Create and execute strategy for increasing Influencer and UG content.
- Ensure sales and F&B; teams receive full marketing and PR support including supporting on signing off collateral.
- Work with F&B; on need periods for outlets and supporting action plans to drive bookings.
- Support positioning work for key / signature F&B; outlets in market with action plans to increase in house and local (non-guest) bookings.

**What are we looking for?**
- Friendlydemeanour, positive and enthusiastic attitude with strong customer focus and ability to work independently.
- Creatively minded.
- Excellent written and verbal communication skills in English and Arabic.
- Demonstrated self-starter, with excellent attention to detail.
- Strong analytical skills to understand key business indicators and competitive trends.
- Able to interact effectively, create solutions, influence others and work diplomatically with a wide range of individuals.
- Enjoys working collaboratively and is a key team player with a "can do" attitude and thrives on a challenge.
- Local market experience in a Marketing & PR role.
- Experience working with media and design agencies.

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

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