Account Sales Manager

2 weeks ago


القاهرة, Egypt Marriott International, Inc Full time

**Additional Information**
**Job Number**25007536
**Job Category**Sales & Marketing
**Location**Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt, 12556
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Management

**JOB SUMMARY**

Responsible for proactively soliciting and managing group/catering-related opportunities. Manages group/catering opportunities not handled by the Event Booking Center. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provide service to our customers in order to grow share of the account on behalf of the company.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.

OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

**CORE WORK ACTIVITIES**

**Understanding Markets & Maximizing Revenue**
- Identifies new group/catering business to achieve personal and property revenue goals.
- Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the property based on market conditions and property needs.
- Monitors same day selling procedures to maximize room revenue and control property occupancy.
- Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

**Conducting Daily Sales Activities**
- Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Uses sales resources and administrative/support staff effectively.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

**Providing Exceptional Customer Service**
- Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Executes and supports the company’s Customer Service Standards and property’s Brand Standards.
- Provides excellent customer service consistent with the daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer’s expectations.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Attends pre
- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.

**Building Successful Relationships**
- Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.
- Manages and develops relationships with key internal and external stakeholders.
- Provides accurate, complete and effective turnover to Event Management.

**Additional Responsibilities**
- Utilizes intranet for resources and information.
- Conducts site inspections.
- Creates contracts as required.
- Participates in and practices daily service basics of the brand.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first cultur



  • القاهرة, Egypt Giza Systems EG Full time

    Identify leads or opportunities for all LoBs across their assigned account to achieve their sales target and engage in an assessment of the opportunity with input from the LoB Managers concerned. - Prepare and maintain a complete information to be ready for reporting all the time, with the status of each opportunity / lead details. - Report opportunity...


  • القاهرة, Egypt Arpu Telecommunication Services Full time

    **Job Overview**: **Key Responsibilities**: - Develop and maintain strong relationships with corporate clients to promote our 'employee well-being' programs. - Identify potential clients and convert opportunities into successful partnerships. - Understand client needs and recommend tailored solutions from our suite of services, including psychometric...


  • القاهرة, Egypt Al Arabia Group Full time

    Manage a portfolio of accounts in a manner that achieves long-term business objectives. - Develop and maintain positive relationships with customers. - Act as the point of contact and handle customers’ needs. Job Requirements - Understanding of sales performance metrics. - English | Excellent writing and speaking. - Excellent negotiation and communication...


  • القاهرة, Egypt Giza Systems EG Full time

    Identify leads or opportunities for all LoBs across their assigned account to achieve their sales target and engage in an assessment of the opportunity with input from the LoB Managers concerned. - Prepare and maintain a complete information to be ready for reporting all the time, with the status of each opportunity / lead details. - Report opportunity...


  • القاهرة, Egypt Giza Systems EG Full time

    Identify leads or opportunities for all LoBs across their assigned account to achieve their sales target and engage in an assessment of the opportunity with input from the LoB Managers concerned. - Prepare and maintain a complete information to be ready for reporting all the time, with the status of each opportunity / lead details. - Report opportunity...


  • القاهرة, Egypt Tagaddod Full time

    Tagaddod is a pioneering waste management technology platform dedicated to empowering communities through innovative waste solutions. We are seeking a Sales Account Manager specializing in Wholesales to enhance our business operations and maintain strong relationships with our wholesale partners. In this role, you will be responsible for managing accounts,...


  • القاهرة, Egypt IT Dynamics Group (ITD) Full time

    Initiates sales process by scheduling appointments, making initial presentations, Understanding account requirements. - Expands sales in new and existing accounts by introducing new products and services - Effectively maintains and retains existing customers by building long-term relationship - Closes sales by building rapport with potential account;...


  • القاهرة, Egypt CEQUENS Full time

    The Account Manager at CEQUENS is a crucial role within the Enterprise Sales department, focused on nurturing and expanding relationships with existing clients to maximize sales opportunities and ensure customer satisfaction. This position involves managing and retaining clients, understanding their needs, and ensuring the delivery of exceptional service....


  • القاهرة, Egypt iCareer Full time

    ** Product Upselling**: - Identify opportunities for upselling additional features or products to existing customers. - Present and promote upsell opportunities to clients effectively. **Generate Leads**: - Identify and pursue new business opportunities within existing accounts. - Collaborate with the sales team to develop strategies for lead generation...


  • القاهرة, Egypt FreePL Full time

    At FreePL, you will be an integral part of a small team that is currently on a mission to build something big from the ground-up. You will need to be comfortable with ambiguity and fast pace, have an entrepreneurial mindset, a can-do attitude and will be expected to take ownership of your work and be comfortable making decisions and solving problems...

  • Account Manager

    1 week ago


    القاهرة, Egypt Kyan marketing solutions Full time

    We are #hiring KYAN marketing solutions is seeking an experienced Account Manager to join our team. **Responsibilities**: - Manage a portfolio of accounts. - Collaborate effectively in a team environment. - Drive sales and generate revenue. Experiences: 5+ years as an Account Manager. Location: New Nozha - Cairo account_manager #sales #hiring Pay:...


  • القاهرة, Egypt Giza Systems Full time

    The Role - Identify leads or opportunities for all LoBs across their assigned account to achieve their sales target and engage in an assessment of the opportunity with input from the LoB managers concerned. - Prepare and maintain complete information to be ready for reporting all the time, with the status of each opportunity/lead details. - Report...

  • Account Manager

    10 hours ago


    القاهرة, Egypt Aveva Full time

    AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and...

  • Account Manager

    1 week ago


    القاهرة, Egypt Qatar Airways Full time

    We are recruiting for an Account Manager based in Cairo, Egypt. This role is responsible for delivering the revenue budget for the prescribed portfolio of accounts. Gain maximum value for the airline by negotiating Commercial Agreements between the two parties. Engages in joint sales and marketing activity to grow the level and quality of QR revenue sold...

  • Accounts Manager

    6 days ago


    القاهرة, Egypt Solenis Full time

    Exempt, Grade 14 Sales Incentive Program (SIP) eligible GENERAL SCOPE Manages an assigned account, or group of accounts, with the primary responsibility to create value for the assigned customers through the technical service they provide; and identifying new product opportunities and selling to existing customers. A Sales Service Professional’s sole...

  • Account Manager

    1 day ago


    القاهرة, Egypt koinz Full time

    **Role Brief**: Our Account Management team owns and manages our restaurant relationships. Our Account Manager will operate as the point of contact for our partner restaurants to provide them with the best support to help them grow by developing and maintaining long-term relationships with the assigned partners. **What you will be working on here in...


  • القاهرة, Egypt SABIC - Saudi Basic Industries Corp. Full time

    Chemistry that Matters A career at SABIC provides you with an opportunity to leave a lasting positive impact to the world and yourself. From excellent health and well-being benefits to our comprehensive learning programs. We offer a wide range of benefits and offerings that recognize that our people have unique motivations and ambitions. It’s all about...

  • Sales Manager

    1 week ago


    القاهرة, Egypt SpeedTech Full time

    Achieve the annual or quarterly target for the sales department as agreed upon with the company's top management. Achieve the agreed-upon personal quarterly target. Develop the annual and quarterly sales plan for the sales department and assign tasks within the department. Increase the number of new key clients for the company. Set sales policies...


  • القاهرة, Egypt BTECH Full time

    Thrive with B.TECH on a Journey that defines the essence of your professional evolution through **Stability and Security**, **Continuous Development and Growth**, a **Well Established Prominent Organization**, and a **Culture of Innovation and Creativity**. Join us on this exciting journey of growth and innovation! **About the job**: We’re looking for a...


  • القاهرة, Egypt Souq.com for E-Commerce LLC Full time

    2 to 4 years of sales or account management experience - 2 to 4 years of Vendor Management and client facing roles experience - Experience with Excel - Experience analyzing data and best practices to assess performance drivers - Experience analyzing key open issues and resolution metrics for each of the managed accounts - Experience in relationship...