Sales Solutions Team Leader

11 hours ago


مصر, Egypt Vodafone Full time

**Description**:
As a Sales Solutions team leader you will be leading a team of outsource staff handling outbound solution sales calls and monitoring the quality of solution sales & improve the closure rate MOM.

**Job Responsibility**:

- Achieve the team’s assigned strategic solution sales targets
- Enhance solution sales figures MOM.
- Motivate staff members to up-sell and cross-sell Vodafone products & services.
- Increase the YOY revenue in addition to margins.
- Ensure customer satisfaction
- Ensure proper internal and interdepartmental communication.
- Manage People and develop team’s performance.
- Provide support, guidance and solutions to the team
- Setting a tailored development plan for each staff member.
- Recognize the team’s efforts.
- Performing monthly staff observation.
- Ensure effective daily briefing
- Performing coaching sessions.
- Performing monthly one on one to team members.
- Ensure that VF culture are properly communicated & put in action
- Ensure the team’s adherence to company’s policies and procedures
- Delivery of all the assigned tasks on time.

**Required Criteria**:

- Experience in sales
- Excellent computer skills.
- Reporting & presentation skills.
- Problem solving skills.
- Time management.
- Excellent leadership, Negotiation and communication skills.
- sales and customers focused.
- Results oriented, self-disciplined and organized.
- Fluent spoken & written English language


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