Customer Service

The Customer Service Unit is the focal point of Amir corporation, serving customers’ needs and cross-sell Asal services. The Customer Service Team Leader is responsible for all customer service unit, handles customers’ inquires and the delivery of their needs, and ensure Amir policy and procedures are implemented. He/She ensures that the CS team and call...

**About the role**: The Customer Service Director is accountable for the provision of day-to-day coordinated delivery of agreed contractual solutions and services for a given customer. This includes the following: - overall responsibility for the quality of service and customer satisfaction for all implemented Orange Business Services in-sourced and...

**About the role**: The Customer Service Director is accountable for the provision of day-to-day coordinated delivery of agreed contractual solutions and services for a given customer. This includes the following: - overall responsibility for the quality of service and customer satisfaction for all implemented Orange Business Services in-sourced and...

Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...

**About the role**: - Holds accountability for the Quality of solutions provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Proactively identify existing Customer needs, and opportunities and grow the customer relation with...

**What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village - Overnight bonus **Join our Transcom Family as a Customer Service Representative!** Job Responsibilities: - Provide superior customer service by assisting clients, using the corresponding communication channel:...

**About the role**: - Holds accountability for the Quality of solutions provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Proactively identify existing Customer needs, and opportunities and grow the customer relation with...

**votre rôle**: - Holds accountability for the Quality of solutions provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Proactively identify existing Customer needs, and opportunities and grow the customer relation with Orange -...

Sutherland Cairo is hiring customer service professionals for AT&T account! We're looking for talented and motivated agents to join our team of customer service specialists. We offer a competitive salary and benefits package, including: - 24/7 transportation (Door-to-door transportation after 8:00 pm for girls) - highest salary in the market starting from...

**Location**:Egypt, Cairo **Job category**:Customer Service Representative (CSR) **Language**:English **What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village - Overnight bonus **Join us as a Customer Service Representative!** Job Responsibilities: - Provide superior...

Receives, processes and verifies the accuracy of orders from customers utilizing the organization’s ERP systems (SAP system) and customer purchase orders - Managing customer requests for order changes and updated orders - Ensures and provides quality service to both internal and external customers. Receives inquiries from and/or contacts the...

**Empowering businesses to deliver a 7-star experience** As a leading subscription and membership management platform with enterprise clients worldwide, Pelcro's vision is to elevate the way consumers and businesses interact. We provide all the necessary tools for businesses to create a seamless customer experience. We are seeking a skilled Junior Customer...

Join the biggest travel agency in the UK - Provide superior customer service by assisting clients, using the corresponding communication channel: voice - Educate customers when needed, and provide guidance to customers in service provided. - Identify and assess customers’ needs to achieve satisfaction. - Document interactions properly as trained. - Use...

Reply to customer inquiries through all channels, spoken and written, through all the ways of communication including social media channels. - Provide accurate and helpful information about Lazaro Scent products and services to customers, such as their ingredients, fragrance notes, and benefits. - Helping customers choose the right Lazaro Scent product for...

Maintain a superior customer service experience with our client - Ensure delivery of customer promise and practice brand values, continue to maintain and improve the quality of service offered. - Up-sell and cross-sell other bank products and services to existing customers - Minimize customer attrition. - Maintain customer...

Achieve the assigned targets for the Branch in both assets and liabilities to ensure that targets are met through walk-in customers, relationship building, existing customer base, companies and new to bank clients in a transparent & ethical way. Identify customer basic needs and Provide the individual customers with basic information on all Bank’s product...

Specialist, Customer Services Join us as a Customer Services Specialist on our Product Services team in Cairo to do the best work of your career and make a profound social impact. What you’ll achieve As a Customer Services Analyst, you will be the customer advocate, ensuring complex issues are taken care of quickly and efficiently while providing the...

Our Client is a prominent name in the e-commerce beauty industry, committed to offering a diverse range of top-quality beauty and wellness products. We prioritize inclusivity, sustainability, and fostering positive customer experiences through our exceptional products and services. As an Customer Support Specialist, you will be at the forefront of ensuring...

Empowering businesses to deliver a 7-star experience As a leading subscription and membership management platform with enterprise clients around the world, Pelcro's vision is to elevate the way consumers and businesses interact. We provide all the necessary tools for businesses to create a seamless customer experience. **Responsibilities**: - Using the...

Interact with customers over the phone to understand their banking needs. - Provide excellent customer service to achieve customer loyalty. - Resolve problems over the telephone on the spot. - Convert sales opportunities in order to meet financial targets. - Clarify and explain procedures and products over the telephone. - Capture and report customer...