Provider & Partner Governance Consultant, Bupa
3 weeks ago
Provider & Partner Governance Consultant
Permanent
Full Time - 40hrs pw
Cairo, Egypt + Hybrid Working
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world.
Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.
Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.
Role Overview
The Provider & Partner Governance Consultant will complete key tasks to support HCM third party (provider and service partner) governance activity and associated workstreams.
What you’ll do
- Conduct governance activity on provider and partners in accordance with the monthly governance cycle.
- To maintain governance and control requirements, ensuring all internal governance requirements are met, including full compliance with all policies, audit actions, monitoring actions and risk appetite.
- Analyse the output of the review model to identify trends in behaviours and complete relevant reporting.
- Surface trends in behaviours to relevant stakeholders and drive initiatives to support continuous improvement in provider and partner relationships.
- Drive closure on actions identified in the 360 review for both providers and partners to ensure continuous improvement.
- Conduct meetings with relevant stakeholders to gain information on provider and partner relationships and share output from governance review.
- Identify improvements and optimizations to working processes, documenting the processes and changes where relevant.
- Act as an advocate for the HCM Department with key internal and external stakeholders as appropriate.
- Ensure compliance with departmental KPIs and SLAs.
- Represent the team on projects as assigned by line manager.
- Deputise for HCM Governance Lead as appropriate.
What you’ll bring
- Evidence of working to deadlines and achieving against set targets.
- Excellent interpersonal, communication and influencing skills are required with emphasis on achieving results and successful outcomes.
- Ability to understand and interpret claims data and data output.
- Strong verbal and written English skills with ability to liaise at all levels.
- Exposure to project work including demonstrating successful process improvement initiatives.
- Strong Microsoft Office skills with intermediate Excel and PowerPoint skills
Diversity and Inclusion
Bupa is committed to making sure that every applicant is assessed based on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can truly be you at Bupa. We want to ensure you are treated fairly. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Whether you’ve found your feet or are discovering a new path.
Welcome to a place that celebrates you.
This isn’t where you've been.
This is where you're going.
This is what we have belief in.
Time Type:
Full time
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