Medical Underwriter

**Medical Underwriter**

**Mivida Business Park, New Cairo**

**Full Time (40 hours per week)**

**Flexible / Hybrid working options**

**Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world.**

Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.

Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.

**Role Overview**

**What you'll do**:

- Understand and assess the medical risks associated with medical conditions and the range of potential treatments and their costs.
- Consider the business implications and customer needs associated with the medical risk assessment as appropriate to make an accurate decision.
- Take responsibility of working collaboratively with other business areas such as sales to achieve the best outcome for both the customer and the business.
- Maintain up to date knowledge of all Bupa Global products to ensure accurate assessment of risk as well as any policy changes that have an effect on medical risk.
- Use medical risk assessment techniques to assess the level of potential medical risk associated with a claim or a pre-authorisation request.
- Comply with all regulatory and governance requirements including FCA and Treating Customers Fairly.
- Support the underwriting governance team in making sure the underwriting guidelines are up to date and in line with medical advancements.

**What you'll bring**:

- University degree in a medicinal field. (ex. Medical school, Pharmacy, Dentistry)
- Experience of medical underwriting, risk assessment or claims management and decision-making within the healthcare sector or protection insurance arena.
- CII certificate preferred
- Previous experience in the delivery of customer service within a contact centre setting,
- Highly customer focussed, considering impact on customers and business and responding promptly and co-operatively to internal and external customers balancing decisions with the needs of the customer and of the business.
- Excellent interpersonal, communication and influencing skills are required with emphasis on achieving results and successful outcomes.
- Fluency in English and an ability to speak a second language would be an advantage

**Diversity and Inclusion**

Bupa is committed to making sure that every applicant is assessed based on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can truly be you at Bupa. We want to ensure you are treated fairly. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.

**Whether you’ve found your feet or are discovering a new path.**

**Welcome to a place that celebrates you.**

**This isn’t where you've been.**

**This is where you're going.**

**This is what we have belief in**

Time Type:
Full time
Job Area:
Locations:
Egypt - Cairo