Enrolment Specialist
3 weeks ago
Take end to end ownership for the resolution of all customer and internal Bupa Global enrolment enquiries. Case manage all queries through to resolution.
- Accurately maintain and update customer records on the customer management system. Ensure that records are accurately updated whenever a customer makes contact.
- Be an expert in inputting member/group details into the operating system accurately within agreed quality levels and service level agreements.
- Be an expert in processing new groups and individuals from the initial referral from the Sales Department in accordance with our Service Standards and customer expectations. To be an expert in all business rules and underwriting rules.
- To liaise closely with other departments and use sources of reference held in Bupa Global and other areas to ensure that queries are answered correctly and in full providing the customer with the best possible customer service.
- Complying with all regulatory and governance requirements including FCA and Treating Customers Fairly
- Achieving all targets for contact handling, turnaround times and quality
- Participate in regular 121s and team meetings with your Manager
- Support new team members
- Being a role model for the team demonstrating outstanding personal behaviours and performance
- Being a Customer Service Champion within the Enrolment Team.
- Contribute to the continuous improvement process by challenging process and contributing ideas for improvement
Time Type:
Full time
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English Language Program Specialist
6 days ago
مصر, Egypt Amideast, Inc. Full timeThe EL Program Specialist provides direct administrative support to the English Language Department for EL corporate programs, including online and in-person educational programs. The EL Program Specialist supports in ensuring overall quality of programs by ensuring timely and accurate program activities, services, and reporting. The EL Program Specialist...
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Registration Officer
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HR Operations Specialist
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New Business Specialist
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مصر, Egypt Bupa Full timeRole overview: Ensure an exceptional customer experience for our customers, brokers, and group secretaries by swiftly and accurately carrying out comprehensive enrolment services for BUPA Global, for all new members /groups and individual. This is a diverse and skilled customer facing role where you will be responsible for resolving all enrolment queries to...
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Application Specialist
6 days ago
مصر, Egypt Nexford University Full timeAre you an experienced Telesales Advisor with the ability to drive learner enrollment at an American online university? Join a next-generation university making high-quality affordable education available worldwide. At Nexford University, you will be responsible for advising and guiding potential learners and applicants using outbound calling as your main...
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Student Support Specialist
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Education Program Specialist
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People Experience Specialist
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Regional Digital Marketing
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Remote Marketing Specialist
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Senior People Operations Specialist
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Personnel Specialist
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People Operations Specialist
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Operations Specialist
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مصر, Egypt Udacity Full timeUdacity is on a mission to change lives, businesses and nations through **_radical_** talent transformation in digital technologies. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our...
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Human Resources Specialist
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Office and Human Resources Manager
4 days ago
مصر, Egypt Education Development Center Full timeCompany Description **Education Development Center (EDC)** is a global nonprofit that advances lasting solutions to improve education, promote health, and expand economic opportunity, with a focus on vulnerable and under-served populations. Since 1958, we have been a leader in designing, implementing, and evaluating powerful and innovative programs in more...
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Office and Human Resources Manager
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مصر, Egypt Education Development Center Full time**Company Description**: Education Development Center (EDC) is a global nonprofit that advances lasting solutions to improve education, promote health, and expand economic opportunity. Since 1958, we have been a leader in designing, implementing, and evaluating powerful and innovative programs in more than 80 countries around the world. EDC promotes equity...
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Human Resources Specialist
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مصر, Egypt Velocity Global Full time**ABOUT US** Velocity Global is one of the fastest-growing companies in the world and hands down one of the greatest places to work from anywhere. We accelerate the future of work beyond borders. Our global work platform simplifies the employer and employee experience through cloud-based workforce management technology, personalized expertise, and unmatched...
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Stem Center Associate Manager
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Patient Engagement Lead
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