Key Account Specialist Clients
3 months ago
**Responsibilities**
- Serve as the main link between the company and clients
- Build and manage a diverse portfolio of clients (Basic, Middle, High Value) by acquiring new clients and expanding existing relationships
- Maintain client relationships and coordinate the resolution of issues
- Reactivate inactive clients and convert them into active users
- Assist new and existing clients in increasing their Lifetime Value (LTV)
- Identify potential clients and qualify them to specific levels
- Achieve KPI targets set by the manager
**Requirements**:
- **2+ years** of experience in managing and nurturing client accounts
- Expertise in identifying, qualifying, and converting leads into long-term clients
- Ability to oversee and grow a diverse client portfolio, ensuring client satisfaction and retention
- Proficiency in utilizing CRM systems to track client interactions, manage sales pipelines, and maintain accurate records
- Strong ability to build and maintain relationships with clients, colleagues, and stakeholders
- Excellent verbal and written communication skills, with the ability to convey complex information clearly and persuasively
- Proficiency in English language
- Strong analytical skills to assess client needs, identify opportunities, and make data-driven decisions
- Ability to work effectively within a team, fostering a collaborative environment and sharing best practices
**We offer**
- 15 paid vacation days per year
- 10 paid sick leave days per year
- 10 days for floating public holidays
- Medical budget
- Opportunity to work remotely
- Professional education budget
- Language learning budget
- Wellness budget (gym membership, sports gear and related expenses)
Application Question(s):
- Do you have experience in trading/CFD or forex industry and attracting new IB partners?
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