Operational Key Account Coordinator

3 months ago


القاهرة, Egypt DB Schenker Full time

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 72,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.
- Understanding the opportunities, the account presents and preparing annual planning for growth of business with the account.
- Growth of the account and delivery of financial metrics (revenue, volume, GP & DSO / AR where relevant) in line with agreed budget and development targets.
- Business development planning and ensuring the implementation of regional & global business opportunities, from initial opportunity creation to establishment of stable operation.
- Understanding where specific capabilities need to be developed in order to meet customer expectations, and identifying those needs to local, regional or global management
- Serve as the focal point of contact for the customer, and develop & maintainstrategic multi-level relationships with those responsible for the various logistics functions of the customer
- Be the internal consultant and coordinator for all aspects of business relationship & development.
- Facilitate sharing of know-how about the Key Account.
- Be the primary point of liaison with the Key Account on all business-related matters pertaining to overall business process & implementation, including new potential business, commercial issues, scope of agreement, business improvements, & ongoing performance.
- Responsible for account development and growth including strategy mapping, account penetration, customer relationship management and business improvement initiatives including:

- Gathering information to provide a clear orientation of the customer's potential.
- Identification, detailing and evaluation of business opportunities.
- Maintain an overview of account status and report as required.
- Internal communication to key Schenker management to ensure clarity and alignment of all resources and operation.
- Establish business Key Performance Indicators and benchmarks; use of these indicators to monitor and report on performance, as required & work on actions to be delivered & areas of improvement where applicable
- Maintains Updated SOP for the overall business & communicates it to relevant teams.
- Monitors cost versus selling to ensure a profitable business with an acceptable GP margin.
- Conducts Regular Business reviews with customers.
- Responsible for the customer reporting tool.
- Maintains CRM Reporting tool (Sales Cloud) on regular basis.
- Alignment with organizational units responsible for products and their defined strategies and objectives such as Air, CL / SCM, Land and Ocean.
- Vertical Market planning where Key Account Management is organized.
- Strong business acumen with excellent interpersonal, and inter-cultural skills.
- Business development strength with Sales, Key Account and Marketing experience
- Has 3-5 years of experience in the same field.
- Graduate of any field.


  • Key Account Manager

    5 months ago


    القاهرة, Egypt Nestle Operational Services Worldwide SA Full time

    Location: Cairo, Egypt Company: Nestlé Full-time *** Joining Nestlé means you are joining the largest food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. You will develop and implement annual customer plans...


  • القاهرة, Egypt Danone Full time

    About the job Principal Accountabilities: - Managing Greater Cairo modern trade operation team and follow up for merchandising team to ensure that they are utilized efficiently and effectively. - Defines and executes account strategy, including annual revenue plan and target plan - Manage and implements new customer acquisition plans, maintaining...

  • Head of Key Accounts

    2 months ago


    القاهرة, Egypt b_labs Full time

    mylo, the Open Loop Consumer Finance arm of our Sharia-compliant organization, is at the forefront of transforming the consumer financing industry in Egypt. Leveraging the power of AI, we're dedicated to providing simplified access to financial wellbeing for everyone. **Position Overview**: **Requirements**: - **Merchant Acquisition**: - Develop and...


  • القاهرة, Egypt ASWAT Full time

    **Join Our Team as an IT Operations Coordinator at ZIWO - Based in Cairo** Are you a proactive, skilled professional with a passion for delivering exceptional technical support? ZIWO, the leading Cloud Contact Center Solution in the GCC, is looking for a dedicated **IT Operations Coordinator** to manage and elevate our technical support operations. If you...

  • Key Accounts Manager

    2 months ago


    القاهرة, Egypt b_labs Full time

    mylo, the Open Loop Consumer Finance arm of our Sharia-compliant organization, is at the forefront of transforming the consumer financing industry in Egypt. Leveraging the power of AI, we're dedicated to providing simplified access to financial wellbeing for everyone. **Position Overview**: **Requirements**: **Merchant Acquisition**: - Develop and implement...

  • Key Account Manager

    3 months ago


    القاهرة, Egypt Elanco Full time

    Education : EQUIVALENTEXPERIENCE **At Elanco (NYSE: ELAN) - it all starts with animals!** **As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to...


  • القاهرة, Egypt Red Bull Full time

    **Company Description**: The Retail Key Accounts Manager is an entrepreneurial role in charge of the development, implementation and tracking of Red Bull’s sales strategy. He/she is responsible for developing and executing the business strategy for modern trade channels, which typically includes large-scale retail formats such as supermarkets,...

  • Key Account Manager

    3 months ago


    القاهرة, Egypt PHARAONIA PHARMACEUTICALS Full time

    Key Accountabilities: - Responsible for PHI (Private Health Insurance) companies head offices. - Manage Business inside Chain pharmacies and ensure their target achievement. - Manage and maintain Business on Sites with excellent promotion for retail portfolio. - Manage business relationship and activities with key accounts to extend the relationship and...

  • Key Account Manager

    5 months ago


    القاهرة, Egypt Coca‑Cola HBC Austria GmbH Full time

    Egypt (Cairo)- Sales- On-site- Leaders**YOUR NEW KEY RESPONSIBILITIES** - KAM works closely with Head of Key Accounts (HKA) & Modern Trade Sales Manager (MTSM) in devising the annual Business plan (BP). - Handling all assigned key accounts related KPIS, starting from contract signing as per CP to contract implementation and in store activation. - KAM are...

  • Operations Coordinator

    3 months ago


    القاهرة, Egypt Plan International Full time

    The Organisation Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls. We believe in the power and potential of every child but know this is often suppressed by poverty, violence, exclusion and discrimination. And it is girls who are most affected. Working together with...

  • Key Accounts Manager

    2 months ago


    القاهرة, Egypt Souq.com for E-Commerce LLC Full time

    Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience Are you passionate about e-commerce? Are you looking to join a community of business development professionals that support the growth of small and medium sized businesses? Do you want to solve complex business problems...

  • Key Account Manager

    3 months ago


    القاهرة, Egypt Souq.com for E-Commerce LLC Full time

    Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience Are you passionate about e-commerce? Are you looking to join a community of business development professionals that support the growth of small and medium sized businesses? Or want to solve complex business problems...


  • القاهرة, Egypt Xerox Full time

    **About the role**: - Sets priorities for team to ensure task completion; coordinates work activities with other supervisors - Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills - Typically a graduate, although may have progressed into the role via equivalent business experience that provide knowledge and...

  • Key Account Manager

    4 months ago


    القاهرة, Egypt Solenis Full time

    Exempt, Grade 15 Sales Incentive Program (SIP) eligible GENERAL SCOPE Manages an assigned account, or group of accounts, with the primary responsibility to create value for the assigned customers through the technical service they provide; and identifying new product opportunities and selling to existing customers. A Sales Service Professional’s sole...


  • محافظة القاهرة, Egypt IQVIA Full time

    **Overview**: Build and foster strategic client relationships & engagements in life science sector, driving revenue growth through identifying added value solutions to our clients through the effective use of IQVIA's offerings. Operate in accordance with management guidance while developing expert knowledge and skills to excel in assigned...


  • القاهرة, Egypt Elanco Full time

    Education : EQUIVALENTEXPERIENCE **At Elanco (NYSE: ELAN) - it all starts with animals!** **As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to...

  • Business Development

    3 weeks ago


    القاهرة, Egypt Jadeer Full time

    Jadeer is hiring on behalf of one of our clients in Saudi Arabia, our client is a leading provider of freight forwarding and logistics services, specializing in air and ocean export and import, distribution, warehousing, and full truckload (FTL) transportation. We are seeking dynamic and results-oriented professionals to join our team as Key Account Managers...


  • القاهرة, Egypt Astellas Pharma Europe Full time

    **About Astellas**: At Astellas we can offer an inspiring place to work and a chance to make your mark in doing good for others. Our expertise, science and technology make us a pharma company. Our open and progressive culture is what makes us Astellas. It’s a culture of doing good for others and contributing to a sustainable society. Delivering...


  • القاهرة, Egypt Talixo Full time

    **About Talixo** Talixo is the world's leading operator of pre-booked transfers, working with the biggest brands in travel. We partner with fleets in 1,100+ cities and 130+ countries worldwide to provide travellers with reliable, high-quality rides, making their journeys easier and more enjoyable, from door to door. Since 2012, we've been helping travel...


  • القاهرة, Egypt Coca‑Cola HBC Austria GmbH Full time

    Egypt (Cairo)- Sales- On-site- Leaders**Job Purpose** Channel Manager (CM) works closely with Head of Key Accounts (HKA) & Modern Trade Sales Manager (MTSM) in devising the annual Business plan (BP).**What you will bring to the role - CMs are responsible of tracking the execution of the BP objectives for LKA channel KPIs including: - Implementing key...