Consumer Care Tele-sales

4 weeks ago


Cairo, Egypt VOIS Egyp Full time
Responsibilities:
  • Calling existing and potential customers to persuade them to purchase company products and services.
  • Accurately recording details of customers’ purchase orders.
  • Processing all customer purchases accordingly.
  • Generating promising leads for the outside sales team to pursue.
  • Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
  • Developing and sustaining solid relationships with customers to encourage repeat business.
  • Using sales scripts proffered by the company to drive sales and respond to customer rejections.
  • Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
  • Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.


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