Customer Experience Service Management Manager

Job Requirements Customer service experience is preferred Grads. Males Work location :AbbasiaRotational shifts and 2 days off rotational. Maximum age 35English typing speed 35 Words per minute. Communication and handling skills.

Job DescriptionEmail & Chat" non voice account"Air linesCustomer service/ customer supportHandling customer inquiries via Email& chatJob RequirementsSpanish: B2 Communication & Handling skillsWriting skillsVery high typing speed

ResponsibilitiesAct as a concierge to the company various services and internal functions, coordinating all activities and customer communicationBe the primary interface to our customers and work alongside Sales, Professional Services, Support, and Engineering to resolve any challengesServe as a trusted advisor to our customers executives and key...

Job DescriptionEnglish Level : very Good up to excellentMALES OnlyGRADS OnlyMax. Age 28Cairo or Giza Residents is a MustWork Location (Maadi-Nasr City-5th Settlement )2 days off ( Rotational )Social & Medical InsuranceJob Requirements0-1 year of experience

Job DescriptionEnglish Level : very Good up to excellentMALES OnlyGRADS OnlyMax. Age 28Cairo or Giza Residents is a MustWork Location (Maadi-Nasr City-5th Settlement )2 days off ( Rotational )Social & Medical InsuranceJob Requirements0-1 year of experience

Creating effective customer service procedures, policies, and standards.Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.Maintaining accurate records and documenting all customer service activities and discussions.Managing the approved budget of the customer service department.

Job DescriptionCentral bank of Egypt Call center agent - technical support Answer inquires and solve technical problemJob RequirementsGood in EnglishTechnical background9AM till 5pm shift Friday and Saturday off

Customer Service Team ManagerBasic Qualifications 5-7 years of overall experience and 3-4 years of supervisory exposure in managing a team size of 25-30 associates.Demonstrated ability to build, develop and handle a group of peopleAbility to support Business and provide solutions to customer pain pointsAbility to handle complex and ambiguous scenariosAbility...

Responsibilities:You ensure the management of the quality of service of the customer's solutions and provide the deliverables defined contractually (dashboard, Operational Guide, etc.).You assess the risks in order to anticipate them and set up action plans to improve the quality of service. In the event of a malfunction, you ensure that the various...

5-7 years of overall experience and 3-4 years of supervisory exposure in managing a team size of 25-30 associates. Demonstrated ability to build, develop and handle a group of people Ability to support Business and provide solutions to customer pain points Ability to handle complex and ambiguous scenarios Ability to organize, prioritize and schedule work...

Content Creation: Work with the Content Specialists to develop and create various types of customer support content, including knowledge base articles, FAQs, troubleshooting guides, tutorials, and other resources that help customers find answers to their questions and solutions to their problems. Content Management: Organize, categorize, and maintain the...

As a Business Transformation professional, you’ll provide clients with a strong analytical framework to design and activate their destination strategies, transform and drive sustainable growth. Joining one of our high-performing, globally integrated teams, you’ll work closely with our clients’ marketing, sales, and experience functions, helping to...

Supervising day-to-day operations in the customer service department.Responding to customer service issues in a timely manner.Creating effective customer service procedures, policies, and standards.Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.Implementing an effective customer loyalty...

JLL supports the Whole You, personally and professionally.Job Title: Guest Experience ManagerThe role of Guest Experience Manager is to ensure the highest level of service is delivered to both visitors and colleagues in the Egypt Head Office.They will consistently deliver service excellence, managing the Guest Services team to provide a seamless visitor...

5-7 years of overall experience and 3-4 years of supervisory exposure in managing a team size of 25-30 associates. - Demonstrated ability to build, develop and handle a group of people - Ability to support Business and provide solutions to customer pain points - Ability to handle complex and ambiguous scenarios - Ability to organize, prioritize and schedule...

As a Business Transformation professional, you'll provide clients with a strong analytical framework to design and activate their destination strategies, transform and drive sustainable growth. Joining one of our high-performing, globally integrated teams, you'll work closely with our clients' marketing, sales, and experience functions, helping to ensure...

Customer Service Duty Manager - Sharm El Sheikh, Egypt This is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past - but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that...

Customer Service Duty Manager Sharm El Sheikh, EgyptThis is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past - but we're looking to the future as an airline that loves embracing the best of modern Britain. Our country's creativity, diversity, style, wit and warmth are the same special qualities that make us who...

Primary Care Physician - Job Summary: Our care team consists of physicians, advanced practice professionals, pharmacists, care coordinators, medical assistants, behavioral health support, quality-based coders, referral coordinators and This robust support allows our PCP to see fewer patients and spend more time caring for ;Primary Care Physician - Benefits:...

Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat)Professionally handle high volume of inquiries from clients and customersYou will be accountable for meeting individual (KPIs) and team goalsUnderstand and deliver business strategies and improve...