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Content Manager
4 weeks ago
Content Creation: Work with the Content Specialists to develop and create various types of customer support content, including knowledge base articles, FAQs, troubleshooting guides, tutorials, and other resources that help customers find answers to their questions and solutions to their problems.
Content Management: Organize, categorize, and maintain the customer support content library to ensure easy accessibility and navigation for support agents. Implement a version control system to track updates and revisions.
Content Strategy: Develop a content strategy aligned with the company's customer support objectives, ensuring that the content addresses common customer issues and aligns with the company's brand voice and tone.
Collaboration: Work closely with subject matter experts, product managers, and customer support teams to gather information and insights necessary to create accurate and effective support content.
Quality Assurance: Regularly review and update existing support content to ensure accuracy, relevance, and completeness. Conduct periodic content audits to identify content gaps and areas for improvement.
Content Distribution: Determine the most appropriate channels for disseminating support content to customers, support agents, and other stakeholders. This may include the company's website, knowledge base platform, chat support, email responses, etc.
Content Performance Tracking: Monitor key performance metrics related to the effectiveness of support content, such as search query success rates, article views, and customer satisfaction.
Continuous Improvement: Proactively identify opportunities to enhance customer support content, user experience, and internal processes to drive greater efficiency and customer satisfaction.
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SEO Content Manager
3 months ago
Cairo, Egypt MediaCom Egypt Full timeContent Strategy Development:● Develop and implement content strategies aligned with SEO objectives and business goals.● Conduct keyword research and competitive analysis to identify content opportunities.● Collaborate with SEO specialists to prioritize content topics based on search demand and competition.Content Creation and Optimization:Content...
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Content Creator
1 week ago
Cairo, Cairo, Egypt Stream Creations Full timeRole DescriptionWe are looking for a dedicated Content Creator to join our team full-time on-site. As a Content Creator, you will be in charge of crafting engaging and valuable content for various platforms like social media, blogs, and websites. Your daily tasks will involve generating fresh content ideas, conducting research, writing and editing content,...
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Content Creation Manager
2 months ago
Cairo, Egypt Project Growth Full timeContent Creation Manager Minimum 1+ years of experience in digital communications, preferably within the Web3 space.Excellent writing and storytelling skills, with the ability to simplify complex technical concepts.Proficiency in social media management tools and analytics.Strong collaborative and communication skills, fluent in English.
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Content Creation Manager
4 weeks ago
Cairo, Egypt Project Growth Full timeContent Creation Manager Minimum 1+ years of experience in digital communications, preferably within the Web3 space.Excellent writing and storytelling skills, with the ability to simplify complex technical concepts.Proficiency in social media management tools and analytics.Strong collaborative and communication skills, fluent in English.
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Content associate
1 month ago
Cairo, Egypt instashop Full timeResponsibilities:Meeting with the creative, marketing, and design teams to ideate and define content goals.Researching content and consumer trends to ensure that content is relevant and appealing.Developing content strategies to effectively reach the desired target audience and marketing goals.Creating content for a variety of platforms including blogs,...
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Content Creator
3 months ago
Cairo, Egypt Stream Creations Full timeRole DescriptionThis is a full-time on-site role for a Content Creator. The Content Creator is responsible for creating and curating compelling and informative content across various platforms, including social media, blogs, and websites. Day-to-day tasks may include brainstorming and pitching new content ideas, conducting research and interviews, writing...
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Content Creator
4 weeks ago
Cairo, Egypt Stream Creations Full timeRole DescriptionThis is a full-time on-site role for a Content Creator. The Content Creator is responsible for creating and curating compelling and informative content across various platforms, including social media, blogs, and websites. Day-to-day tasks may include brainstorming and pitching new content ideas, conducting research and interviews, writing...
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Content Creator
3 months ago
Cairo, Egypt Simera Full timeCreate high-quality written, visual, and multimedia content aligned with brand voice and marketing goals.Manage and update social media with engaging content, incorporating trends into strategies.Optimize content for search engines, conduct keyword research, and stay updated on SEO best practices.Work with the marketing team to execute content plans, analyze...
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Content Strategist
3 months ago
Cairo, Egypt marketing startegy Full timeResponsibilty:Developing clear and engaging content that is consistent with the company's brand image and addresses both business goals and consumer needs.Analyzing content marketing data to identify trends and anticipate consumer needs.Performing content audits to assess how well existing content is performing.Performing content gap analyses to...
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Content Editor
3 months ago
Cairo, Egypt SSC Egypt Full timeResearch industry-related topics (combining online sources, interviews and studies)Write clear marketing copy to promote our products/servicesPrepare well-structured drafts using Content Management SystemsWrite well-structured and informative blog posts that align to business objectivesEdit reporters and third-party content to ensure it aligns with required...
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Content Editor
4 weeks ago
Cairo, Egypt SSC Egypt Full timeResearch industry-related topics (combining online sources, interviews and studies)Write clear marketing copy to promote our products/servicesPrepare well-structured drafts using Content Management SystemsWrite well-structured and informative blog posts that align to business objectivesEdit reporters and third-party content to ensure it aligns with required...
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Consumer and Shopper Content Manager
3 months ago
Cairo, Egypt VML Cairo, Egypt Full timeResponsibilities:Writing, editing and proofreading content.Managing a content team consisting of writers, graphic designers, videographers, etc.Formulating a cross-platform content strategy.Brainstorm with team members to develop new ideas.Build a following on social media.Provide editorial, creative and technical support to team members.Track web analytics...
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Content Supervisor
1 week ago
Cairo, Cairo, Egypt Talabat Egypt Full timeRole SummaryAbility to set and meet targets, Ability to deliver work with high degree of accuracy and be attentive to details and the ability to work with team and motivate team.What's On Your Plate? Validate schedule for Content Specialists, maintain reports and manage schedule changes.Keep track of daily attendance, overtime, sick leaves and other types of...
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Content Supervisor
3 months ago
Cairo, Egypt Talabat Egypt Full timeRole SummaryAbility to set and meet targets, Ability to deliver work with high degree of accuracy and be attentive to details and the ability to work with team and motivate team.What’s On Your Plate? Validate schedule for Content Specialists, maintain reports and manage schedule changes.Keep track of daily attendance, overtime, sick leaves and other...
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Web Content Manager Gscs
3 months ago
Cairo, Egypt hsbc egypt Full timeResponsibilities:Planning, implementing, managing, monitoring, and upgrading the organization's website.Responding to and troubleshooting all website issues.Identifying and responding to all website security breaches.Ensuring that the website is protected by enabling the appropriate security measures.Updating HTML, CSS and JavaScript regularly.Conducting...
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Content Creator
1 week ago
Cairo, Cairo, Egypt Zumra Food Full timeJob DescriptionDeliver content on a daily and weekly basis.Collaborate with the digital media team in brainstorming, delivering new ideas, new trends and concepts on social media channels. Job RequirementsExcellent writing and editing skills in EnglishTime-management skillsProven work experience as a Content Creator, Copywriter or similar rolePortfolio of...
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Content Creator
3 months ago
Cairo, Egypt Zumra Food Full timeJob Description Deliver content on a daily and weekly basis.Collaborate with the digital media team in brainstorming, delivering new ideas, new trends and concepts on social media channels. Job RequirementsExcellent writing and editing skills in EnglishTime-management skillsProven work experience as a Content Creator, Copywriter or similar rolePortfolio of...
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Content Creator Specialist
1 week ago
Cairo, Cairo, Egypt El Batal Co. Full timeJob DescriptionManage the content of the company's website and all company social media accounts on Facebook, Instagram, Twitter, Linkedin, video scripts, etc.In English and Arabic language with editorial and photographic contentManage various social media accounts, Plan and monitor the ongoing paid marketing campaigns on social media platformsGenerate,...
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Mathematics Content Developer
2 months ago
Cairo, Egypt Nagwa Limited Full timeWe need a motivated content developer who will integrate technology and education to create engaging online mathematics content with refined educational value. Responsibilities: - Analyzing learning objectives and designing questions to meet them - Creating age appropriate assessment questions - Ensuring content alignment with different curriculum frameworks...
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Content Creator Specialist
1 month ago
Cairo, Egypt El Batal Co. Full timeJob DescriptionManage the content of the company's website and all company social media accounts on Facebook, Instagram, Twitter, Linkedin, video scripts, etc.In English and Arabic language with editorial and photographic contentManage various social media accounts, Plan and monitor the ongoing paid marketing campaigns on social media platformsGenerate,...