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Banking Call Center
4 weeks ago
- English Level : very Good up to excellent
- MALES Only
- GRADS Only
- Max. Age 28
- Cairo or Giza Residents is a Must
- Work Location (Maadi-Nasr City-5th Settlement )
- 2 days off ( Rotational )
- Social & Medical Insurance
- 0-1 year of experience
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Call Center
2 weeks ago
Cairo, Cairo, Egypt Raya Contact Center Full timeHandling clients over the phoneGraduates, both genders flexible with rotation shifts for males Military status exempted is a must.Raya Contact Center The leading Business Process Outsourcing Service provider in the EMEA region. World-class Business Process Outsourcing Service Provider offering contact center services, back office services, inside sales...
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Call Center Agent خدمة عملاء بالعربي
2 weeks ago
Cairo, Cairo, Egypt Raya Contact Center Full timeCall Center Agent خدمة عملاء بالعربي Good & Very good English Fresh graduate Able to work on rotational sifts (24/7) for males. Military status (defined for males) University degreeRaya Contact CenterThe leading Business Process Outsourcing Service provider in the EMEA region. World-class Business Process Outsourcing Service Provider offering...
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Technical Support Call Center
2 weeks ago
Cairo, Cairo, Egypt xceed Full timeTechnical Support Call Center AgentGraduates.Military service determined.Egyptians.Technical Knowledge.Xceed is the leading multilingual Business Process Outsourcing Service provider in the EMEA region with a capacity of more than 2,200 web enabled multi channels stations. Xceed manages various outsourcing agreements with key government & commercial accounts...
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Bank Accountant
4 weeks ago
Cairo, Egypt RAYA Customer Experience Full timeJob DescriptionCentral bank of Egypt Call center agent - technical support Answer inquires and solve technical problemJob RequirementsGood in EnglishTechnical background9AM till 5pm shift Friday and Saturday off
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Call Center Trainer
2 weeks ago
Cairo, Cairo, Egypt Upgrade Full timeAbout us:We are a growing agency dedicated to assisting businesses from various industries in their expansion efforts. Our team comprises driven individuals who are committed to achieving results swiftly and enjoy what they do.At the moment, we are in search of a highly motivated and experienced call center trainer to join our team at UPGRADE. As the call...
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Call center agent
3 months ago
Cairo, Egypt MAJID AL FUTTAIM Egypt Full timeDeveloping objectives for the daily activities of the call center.Conduct effective resource planning to increase productivity through excellent management of people and available technologies.Collect and analyze call center statistics such as sales rates, costs, customer service metrics...etc.Monitor and take responsibility for budgeting and tracking...
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Call Center Agent
3 months ago
Cairo, Egypt nacita egypt Full timeResponsibilty:Receiving or making a high volume of calls from or to customers.Striving to achieve first call resolution and maintain the quality of service provided by the call center.Using listening skills to understand the needs and complaints of the customer before offering them the best possible solution.Responding efficiently to customers and creating a...
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Call Center Agent
2 weeks ago
Cairo, Cairo, Egypt nacita egypt Full timeResponsibilty:Receiving or making a high volume of calls from or to customers.Striving to achieve first call resolution and maintain the quality of service provided by the call center.Using listening skills to understand the needs and complaints of the customer before offering them the best possible solution.Responding efficiently to customers and creating a...
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Call Center Advisor
2 months ago
Cairo, Egypt Sutherland Egypt Full timeResponsibilities:Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.Engaging in active listening with callers, confirming or clarifying information...
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Call Center Representative
2 months ago
Cairo, Egypt Orange Business Services Egypt Full timeResponsibilities:Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.Engaging in active listening with callers, confirming or clarifying information...
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Call Center Trainer
4 weeks ago
Cairo, Egypt Upgrade Full timeAbout us:We are a growing agency that helps businesses from different industries scale. Our team members are resultsdriven individuals who like to move fast get the job done and have fun doing it.We are currently seeking a highly motivated and experienced call center trainer to join UPGRADE. As the call center training specialist you will play a...
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Call Center Manager
2 months ago
Cairo, Egypt Upgrade Full timeAbout us: We are a growing agency that helps businesses from different industries scale. Our team members are resultsdriven individuals who like to move fast get the job done and have fun doing it. We are seeking an experienced and dedicated Call Center Manager to join our team. The Call Center Manager will be responsible for...
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Quality call Consultant
2 months ago
Cairo, Egypt mashreqbank psc Full timeTo monitor calls and evaluate performance of PBAs with regards to the quality of their service according to mashreq quality procedures & parametersTo assess in setting call quality standards and call quality parameters and PBA scoring sheet.To evaluate overall “ service quality” of calls for the call center and make necessary recommendations to...
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call center representative
2 weeks ago
Cairo, Cairo, Egypt Active Freight Network Full timeManage inbound and outbound calls in a timely manner.Analyze client requirements and offer the best possible solution or information.Explain all the essential details of the organization's products and services to captivate the customer's attention.Take the initiative to build fruitful connections through fluent and engaging communication.Keep records of all...
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Call Center Agent
2 weeks ago
Cairo, Cairo, Egypt IDP Education Ltd Full timeProviding outstanding and exceptional customer service.Delivery of prompt and professional solutions for customer inquiries via phone, email, online chat etc.Maintain documentation of customer enquiries and responses for future reference.Completing accurate reporting and data entryProvide ad-hoc administration supportWHAT WE'RE LOOKING FORBe a customer...
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call center english account
2 months ago
Cairo, Egypt Teleperformance Egypt Full timeAnswering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.Engaging in active listening with callers, confirming or clarifying information and diffusing...
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call center representative
4 weeks ago
Cairo, Egypt Active Freight Network Full timeManage inbound and outbound calls in a timely manner.Analyze client requirements and offer the best possible solution or information.Explain all the essential details of the organization's products and services to captivate the customer's attention.Take the initiative to build fruitful connections through fluent and engaging communication.Keep...
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Call Center Agent
4 weeks ago
Cairo, Egypt IDP Education Ltd Full timeProviding outstanding and exceptional customer service.Delivery of prompt and professional solutions for customer inquiries via phone, email, online chat etc.Maintain documentation of customer enquiries and responses for future reference.Completing accurate reporting and data entryProvide ad-hoc administration supportWHAT WE'RE LOOKING FORBe a customer...
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Call Center Agent
4 weeks ago
Cairo, Egypt AMAN egypt Full timeResponsibilities:• Manage large amounts of inbound and outbound calls in a timely manner• Follow communication "scripts" when handling different topics• Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives• Seize opportunities to upsell products when they arise• Build...
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Call Center Team Leader
2 weeks ago
Cairo, Cairo, Egypt Mahgoub Group Full timeJob DescriptionWork closely with the team, motivating and coaching themHosting 1-2-1's and team meetingsSubmit regular reports also seek new ideas and strategies to improve the performance.Reporting to the Call Center ManagerManage day-to-day line activities, priorities and make assessments within existing processes and procedures towards achieving...