IT Help Desk Engineer

Acting as single point of contact for NCR Financial customers with Incident Management Services; Accountable for continuously receiving and handling high volumes of customer calls.Responsible for service requests from customer and ensure timely and satisfactory resolution of problems; Generates daily and weekly incident reports; Reviews incident history to...

Provide firstline support to users for common computer software and network issues.Respond to user inquiries and troubleshoot problems via phone email or inperson.Document issues and resolutions in a ticketing system.Assist with account management tasks such as password resets.Identify problems that require escalation to a higher level of support.Provide...

**MultiCare** Egypt for Pharmaceutical Industries is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, gender identity or expression, age disability, or other characteristics protected by prevailing regulations, practice or customs/traditions. **MultiCare** is a...

·Position requires the ability to act as single point of contact for Financial customers with Incident Management Services·Accountable for continuously receiving and handling high volumes of customer calls·Responsible for service requests from customer and resolution of problems; Generate daily and weekly incident reports; Review...

Responding to requests for technical assistance in person, via phone, chat or emailDiagnosing and resolving first line technical hardware and software issuesResearching questions using available information resourcesAdvising user on appropriate actionFollowing standard help desk proceduresLogging all help desk interactionsAdminister help desk...

Provide technical assistance and support for incoming queries and issues related to software ERP System (Microsoft dynamics AX)Respond to queries either in person or over the phone.Write training manuals.Train computer users.Maintain daily performance of computer systems Microsoft dynamics AXRespond to email messages for customers seeking help.Ask questions...

Responding to client support queries.Providing support in person, over the phone, or via remote access.Diagnosing issues with computer software, peripherals, and hardware.Running software diagnostic tools and physically inspecting hardware systems.Talking to clients through basic problem-solving processes.Providing basic computer training.Installing and...

Provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems to ensure efficient & smooth utilization of technology serving the business need Provide technical assistance to computer system users answer questions or resolve computer problems for...

Responsibilities:Responding to queries on the phone, via email, in person, or through remote access.Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.Training computer users.Training other staff on troubleshooting and diagnosing problems.Gaining feedback from...

IT Support: Act as the first point of contact for technical support issues, including hardware, software, and network problems.Diagnose and resolve technical issues related to computers, printers, and other office equipment.Provide support for various software applications, including troubleshooting and guiding users through problem-solving steps.Install,...

Installing and configuring hardware and software components to ensure usability.Troubleshooting hardware and software issues.Ensuring electrical safety standards are met.Repairing or replacing damaged hardware.Upgrading the entire system to enable compatible software on all computers.Installing and upgrading anti-virus software to ensure security at the user...

**About us** **About the role**: IT Help Desk is responsible for the company's day-to-day IT support and building efficient internal IT systems and processes. In this role, you will also be a key contributor to the company's information security management and work collaboratively across functions to develop solutions that support and grow Tamara's IT...

Responding to client support queries.Providing support in person, over the phone, or via remote access.Diagnosing issues with computer software, peripherals, and hardware.Running software diagnostic tools and physically inspecting hardware systems.Talking to clients through basic problem-solving processes.Providing basic computer training.Installing and...

Design, develop and implement software to automate reports and operations based on requirements.Act as help-desk for all users of this software.Define, develop and excute tests to verify the conformance of the features functionality by engineering against requirements specification.Automate the performance of repetitive tasks in an efficient and effective...

Our client is on the lookout for an experienced Founding Backend Engineer (Go) to join our team and help us unlock the potential of our data investments. We are looking for someone to create highly performant and robust APIs in Go, design and launch new features from inception to launch, design and deploy scalable and distributed microservices, and integrate...

The Junior Infrastructure Engineer will be a key member of the Technical Support team at an IT service provider company. This role involves providing technical support to clients assisting in the maintenance and optimization of IT infrastructure and working closely with senior engineers to resolve complex technical issues. The ideal candidate will have a...

Design and manage Dev, test and production environments on public cloudWork with the development team to develop testing objectives and planDrive deployment of applications and performing QA including functional, performance, security and resilience testingIdentify and deploy the optimal tools and techniques to implement CI/CD and test automationAnalyze...

Compliance Management: Ensure all processes related to customer and supplier data management comply with regulatory and company standards.Oversee the accuracy and completeness of billing information, including official names, billing addresses, VAT treatment, and primary contacts.Maintain up-to-date records of all necessary official documents (e.g., CR, TRN,...

-Follow all relevant IT operations and infrastructure policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner-Implement the day-to-day activities related to own jobs to ensure continuity of work-Contribute to the development and modification of the network/systems/infrastructure and its various...

We support the Kingdom s largest and most complex organizations across all industries in delivering Enterprise Transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness. We are currently searching for an enthusiastic and innovative Technical Consultant to work on our...