IT Help Desk Specialist
1 month ago
- Responding to client support queries.
- Providing support in person, over the phone, or via remote access.
- Diagnosing issues with computer software, peripherals, and hardware.
- Running software diagnostic tools and physically inspecting hardware systems.
- Talking to clients through basic problem-solving processes.
- Providing basic computer training.
- Installing and upgrading hardware and software systems.
- Writing training manuals.
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IT Help Desk Specialist
1 month ago
Cairo, Egypt Misr Elhegaz Group Full timeJob DescriptionMonitor and respond quickly to incoming requests relate to IT issues.Maintain computer systems and act as support if any system goes down.Responsible for PC’s, Printers, Servers and related equipment (monitor, keyboard, mouse, hard drive, etc).Maintain user PCs, including upgrades and configuration as needed.Assist with onboarding of new...
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Help Desk Specialist
1 month ago
Cairo, Egypt NCR Atleos Full time·Position requires the ability to act as single point of contact for Financial customers with Incident Management Services·Accountable for continuously receiving and handling high volumes of customer calls·Responsible for service requests from customer and resolution of problems; Generate daily and weekly incident reports; Review...
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IT Help Desk
1 month ago
Cairo, Egypt Hassan Allam Property Management Full timeJob DescriptionBSc/BA in IT, Computer Science or relevant field or equivalent years of hands-on experienceYears of experience at least 3 yearsAbove average knowledge of networking protocols, especially TCP/IP.Proven experience as a help desk technician or other customer support roleTech-savvy with working knowledge of office automation products, databases...
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Help Desk Representative
1 month ago
Cairo, Egypt NCR Atleos Full timeActing as single point of contact for NCR Financial customers with Incident Management Services; Accountable for continuously receiving and handling high volumes of customer calls.Responsible for service requests from customer and ensure timely and satisfactory resolution of problems; Generates daily and weekly incident reports; Reviews incident history to...
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IT Help Desk Engineer
1 month ago
Cairo, Egypt SSC Egypt Full timeResponding to customer inquiries and providing technical support via phone, email or chatTroubleshooting hardware and software issuesDiagnosing and resolving network issuesDocumenting all issues and resolutions in our ticketing systemEscalating issues as necessary to senior-level techniciansCollaborating with team members to identify trends and implement...
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Help Desk official
1 month ago
Cairo, Egypt CompactSoft International Full timeProvide technical assistance and support for incoming queries and issues related to software ERP System (Microsoft dynamics AX)Respond to queries either in person or over the phone.Write training manuals.Train computer users.Maintain daily performance of computer systems Microsoft dynamics AXRespond to email messages for customers seeking help.Ask questions...
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IT Help Desk
4 weeks ago
Cairo, Egypt UPGRADE Aggregated egypt Full timeRelationship Manager -direct salesJob DescriptionThe Relationship Manager acts as an interface between the company & He/She should be able to offer customized insurance solution to the customers for all their financial Ensure all Training Modules laid by the L&D department are attended and certifications obtainedDirect selling to the customers via...
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IT Help Desk
1 month ago
Cairo, Egypt Raya Holding for Financial Investments egypt Full timeProvide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems to ensure efficient & smooth utilization of technology serving the business need Provide technical assistance to computer system users answer questions or resolve computer problems for...
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Help Desk
1 month ago
Cairo, Egypt Talents Mine Egypt Full timeResponsibilities:Responding to queries on the phone, via email, in person, or through remote access.Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.Training computer users.Training other staff on troubleshooting and diagnosing problems.Gaining feedback from...
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IT Help Desk
1 month ago
Cairo, Egypt its egypt Full timeResponsibilty:Responding to client support queries.Providing support in person, over the phone, or via remote access.Diagnosing issues with computer software, peripherals, and hardware.Running software diagnostic tools and physically inspecting hardware systems.Talking to clients through basic problem-solving processes.Providing basic computer...
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IT Help Desk
1 month ago
Cairo, Egypt TSS Full timeJob Description Installs configures and upgrades computer hardware and softwareProvides end-user software troubleshooting and supportApplies advanced diagnostic techniques to identify problems, investigate causes, and provide solutionsUse of ticketing system to document and track issuesSupport of enterprise copiersOccasional configuration of on-site...
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IT Help Desk
1 month ago
Cairo, Egypt Options egypt Full timeResponsibilities:Responding to client support queries.Providing support in person, over the phone, or via remote access.Diagnosing issues with computer software, peripherals, and hardware.Running software diagnostic tools and physically inspecting hardware systems.Talking to clients through basic problem-solving processes.Providing basic computer...
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Recruitment Specialist
1 month ago
Cairo, Egypt Chefaa IT Full timeJob DescriptionDiscussing and establishing qualification requirements and terms and conditions of employment with managers.Formulating detailed job descriptions and posting them.Conducting phone calls or meetings to create a shortlist of qualified candidates.Interviewing candidates on the shortlist and maintaining a database on employees for future...
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IT Help Desk Technician
1 month ago
Cairo, Egypt SSC Egypt Mea Full timeResponsibilities• Responding to customer inquiries and providing technical support via phone, email or chat• Troubleshooting hardware and software issues• Diagnosing and resolving network issues• Documenting all issues and resolutions in our ticketing system• Escalating issues as necessary to senior-level technicians•...
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Junior IT Help Desk
1 month ago
Cairo, Egypt nacita egypt Full timeResponsibilty:Responding to queries on the phone, via email, in person, or through remote access.Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.Training computer users.Training other staff on troubleshooting and diagnosing problems.Gaining feedback from...
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Senior Deal Desk Manager CPQ Admin Deal Support
2 weeks ago
Cairo, Egypt Deel Cairo, Egypt Full timeResponsibilities:Managing and supporting a team of help desk technicians.Mentoring your team, providing training, and conducting performance evaluations.Monitoring team performance and developing feedback reports for management.Communicating with clients and providing in-person and phone support, if required.Troubleshooting and resolving technical...
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IT Supervisor
4 weeks ago
Cairo, Egypt Radisson Hotel Group Full timeThe Help Desk Supervisor’s role is to oversee the entire Help Desk staff and ensure that end users arereceiving the appropriate assistance. This includes the responsibility of managing all procedures relatedto the identification, prioritization, and resolution of end user help requests, including the monitoring,tracking, and coordination of Help Desk...
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VB Network SpecialistVOIS
1 month ago
Cairo, Egypt vodafone egypt Full timeNetwork Specialist - Customer facing technical service desk, graduate engineer (BE / BTech) or have the knowledge through courses, with adequate knowledge of networking (CISCO certified).• Role purpose is to provide technical service desk support to premium service customers with complex solutions and complex SLA requirements in a 24/7 shift based...
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Solution Sales Specialist
1 month ago
Cairo, Egypt Alnafitha IT Full timeWe support the Kingdom s largest and most complex organizations across all industries in delivering Enterprise Transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness. We are currently searching for an enthusiastic and innovative Senior Solution Sales Specialist Cloud &...
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Senior Deal Desk Manager CPQ Admin Deal Support
2 weeks ago
Cairo, Egypt Deel Full timeeel أوروبا والشرق الأوسط وإفريقيا عمل عن بُعدعرض المزيد من الخياراتحفظحفظ وظيفة Senior Deal Desk Manager, CPQ Admin & Deal Support في DeelالتقدمSenior Deal Desk Manager, CPQ Admin & Deal SupportDeel · أوروبا والشرق الأوسط وإفريقيا · تمت...