IT Supervisor
4 weeks ago
Cairo, Egypt
Radisson Hotel Group
Full time
- The Help Desk Supervisor’s role is to oversee the entire Help Desk staff and ensure that end users are
- receiving the appropriate assistance. This includes the responsibility of managing all procedures related
- to the identification, prioritization, and resolution of end user help requests, including the monitoring,
- tracking, and coordination of Help Desk functions. The Help Desk Supervisor will also contribute to
- problem resolution by giving in-person, hands-on support to end users at the desktop level.
