Guest Relations Agent

Guest Relations AgentWhat You Will Be Doing Review arrival lists to welcome guestsAttend to special guests (e.g. VIPs) and answer their inquiriesProvide information about amenities, area and venues and promote servicesAnticipate guest needs and build rapport with customersOffer assistance with certain tasks (e.g. confirming travel arrangements, taking...

Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guestsBe responsible for special room assignments and suite occupanciesWelcome and fulfill the check-in process of VIP Guests, including serving as an escort to the Executive Lounge and VIP Guest roomEnsure all VIP rooms meet the...

ResponsibilitiesReview arrival lists to welcome guestsAttend to special guests (e.g. VIPs) and answer their inquiriesHelp prepare welcome folders with collateral (e.g. room service menus, area descriptions)Provide information about amenities, area and venues and promote servicesAnticipate guest needs and build rapport with customersOffer assistance with...

Responsibilities:• Review arrival lists to welcome guests• Attend to special guests (e.g. VIPs) and answer their inquiries• Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)• Provide information about amenities, area and venues and promote services• Anticipate guest needs and build rapport with...

Job Number Job Category Rooms & Guest Services OperationsLocation JW Marriott Hotel Cairo, Ring Road- Mirage City- P.O.Box 427, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that...

Job Number Job Category Rooms & Guest Services OperationsLocation Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is...

Job Number 24100817 Job Category Rooms & Guest Services Operations Location The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out....

Job Number 24103011 Job Category Reservations Location The St. Regis Cairo, 1189 Nile Corniche, Downtown, Cairo, Egypt, Egypt Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify...

A Guest Relations Executive directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. What will I be doing?As Guest Relations Executive, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure...

Responsibilities:Assist Guest Relations Manager with the daily operations of the departmentManage special room assignments and suite occupanciesAssist with welcoming VIP guests by escorting them to the Executive Lounge and to their roomsEnsure all VIP room standards are met and amenities are in place before arrivalManage the Guest Relations Desk in the hotel...

**Job Number** 24013886 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Cairo, Ring Road - Mirage City - P.O.Box 427, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Supports all property operations, ensuring that the...

El Gouna Film FestivalProject Based Contract RoleSummary:The Head of Guest Relations ensures flawless movement of guests to, from, and through the festival by planning and managing itineraries (travel, hotel, ground transport, etc.) and coordinating guest services (including passes and ticketing) internally with other departments. They also oversee guest...

Responsibilities:• Meet, greet and direct Guests who enter the lobby area• Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements• Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner• Serve as a point of...

"HVD Egypt is hiring a full-time on-site role for a Guest Relations Assistant located in Cairo, Egypt. Job Brief: The Guest Relations Assistant will be responsible for performing front desk and customer relations duties, including answering, and transferring phone calls, greeting visitors, and providing general clerical support. The Guest Relations...

Reservation AgentJob DescriptionReservations AgentYou are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!What Is In It For YouIn 3-4 bullet points, showcase the benefits and perks of working at the propertyEmployee benefit card...

Job Number 24101102 Job Category Rooms & Guest Services Operations Location Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are...

"HVD Egypt is hiring a full-time on-site role for a Guest Relations Assistant located in Cairo, Egypt.Job Brief:The Guest Relations Assistant will be responsible for performing front desk and customer relations duties, including answering, and transferring phone calls, greeting visitors, and providing general clerical support. The Guest Relations Assistant...

DescriptionA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...

A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for...

Guest Relation Officer (German Speaking) A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. **What will I be doing?** As a Guest Relations Team...