Guest Relation Agent

Guest Relations AgentWhat You Will Be Doing Review arrival lists to welcome guestsAttend to special guests (e.g. VIPs) and answer their inquiriesProvide information about amenities, area and venues and promote servicesAnticipate guest needs and build rapport with customersOffer assistance with certain tasks (e.g. confirming travel arrangements, taking...

ResponsibilitiesReview arrival lists to welcome guestsAttend to special guests (e.g. VIPs) and answer their inquiriesHelp prepare welcome folders with collateral (e.g. room service menus, area descriptions)Provide information about amenities, area and venues and promote servicesAnticipate guest needs and build rapport with customersOffer assistance with...

Job Number Job Category Rooms & Guest Services OperationsLocation Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is...

Job Number 23206500 Job Category Rooms & Guest Services Operations Location Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out....

Responsibilities:Assist Guest Relations Manager with the daily operations of the departmentManage special room assignments and suite occupanciesAssist with welcoming VIP guests by escorting them to the Executive Lounge and to their roomsEnsure all VIP room standards are met and amenities are in place before arrivalManage the Guest Relations Desk in the hotel...

**Job Number** 24013886 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Cairo, Ring Road - Mirage City - P.O.Box 427, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Supports all property operations, ensuring that the...

Responsibilities:• Meet, greet and direct Guests who enter the lobby area• Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements• Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner• Serve as a point of...

"HVD Egypt is hiring a full-time on-site role for a Guest Relations Assistant located in Cairo, Egypt. Job Brief: The Guest Relations Assistant will be responsible for performing front desk and customer relations duties, including answering, and transferring phone calls, greeting visitors, and providing general clerical support. The Guest Relations...

Reservation AgentJob DescriptionReservations AgentYou are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!What Is In It For YouIn 3-4 bullet points, showcase the benefits and perks of working at the propertyEmployee benefit card...

"HVD Egypt is hiring a full-time on-site role for a Guest Relations Assistant located in Cairo, Egypt.Job Brief:The Guest Relations Assistant will be responsible for performing front desk and customer relations duties, including answering, and transferring phone calls, greeting visitors, and providing general clerical support. The Guest Relations Assistant...

Responsibilities:• Be present on time for the shift , ensure being on the standard presentable image of the hotel ( Hair style , uniform & grooming )• Supervise the lobby area in regards to ?cleanliness, light, ashtray, brochures ?, take on spot necessary action.• Follow up on the last day operation: VIP guest didn?t show up, any case to...

Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

Responsiblity:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications,...

Responsibilities:• Processes reservations by mail, e-mail, telephone and fax.• Processes reservations from Central Reservations Office, Regional Offices, Inter-Inn reservations and travel agents reservations.• Processes cancellations, revisions, and information updated of changes, responsible for correct completion of records and...

Acknowledging IHG One Rewards members and returning guests in person or over the phone.• Respond to guest inquiries, requests, and complaints promptly and professionally.• Provide accurate information about hotel facilities, services, and local attractions.• Coordinate with other hotel departments to fulfill guest needs and special...

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property...

Greeting guests upon arrival and making them feel welcomed.Administering check-ins and check-outs.Providing front desk services to guests.Assigning rooms and taking care of administrative duties.Delivering mail and messages.Processing guest payments.Coordinating with bell service and staff management.Being a source of information to guests on various matters...

Responsibility• Achieve positive outcomes from Guest queries in a timely and efficient manner• Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required• Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments•...

Is available to register, process, and greet customers promptlyChecks the daily arrival listWelcomes customers to the hotelResponds to customer requests for information about the hotel and itssurroundingsArranges for special services requested by the customerStays current with developments in the hotel by reviewing the communication log book each shift;...

Responsibilities:Greeting guests upon arrival and making them feel welcomed.Administering check-ins and check-outs.Providing front desk services to guests.Assigning rooms and taking care of administrative duties.Delivering mail and messages.Processing guest payments.Coordinating with bell service and staff management.Being a source of information to guests...