Guest Relation Supervisor
1 month ago
• Be present on time for the shift , ensure being on the standard presentable image of the hotel ( Hair style , uniform & grooming )
• Supervise the lobby area in regards to ?cleanliness, light, ashtray, brochures ?, take on spot necessary action.
• Follow up on the last day operation: VIP guest didn?t show up, any case to follow up. Take the necessary actions on any pending actions.
• Make sure that the VIP arrivals for the day are prepared: room assignment as per guest request, transportation & amenities.
• Inspect the VIP rooms in regards to cleanliness, maintenance & amenities; ensure that the standard is respected.
• Check the birthday & honey mooner expected for the day and sent the birthday cake with personalized card of the GM.
• Guest contact: be available in the lobby at the guests, distribute guest comments, up-sell ALL Stars card member ship, and encourage guest feedback
• Follow up on the long staying guest requests: giving them a courtesy calling & sending them amenities as per their request.
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Guest Relations Supervisor
3 weeks ago
Cairo, Egypt Hilton hotel Egypt Full timeResponsibilities:Assist Guest Relations Manager with the daily operations of the departmentManage special room assignments and suite occupanciesAssist with welcoming VIP guests by escorting them to the Executive Lounge and to their roomsEnsure all VIP room standards are met and amenities are in place before arrivalManage the Guest Relations Desk in the hotel...
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Guest Relations Agent
3 days ago
Cairo, Egypt Accor Full timeGuest Relations AgentWhat You Will Be Doing Review arrival lists to welcome guestsAttend to special guests (e.g. VIPs) and answer their inquiriesProvide information about amenities, area and venues and promote servicesAnticipate guest needs and build rapport with customersOffer assistance with certain tasks (e.g. confirming travel arrangements, taking...
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Mgr-guest Relations
4 weeks ago
Cairo, Egypt Marriott International, Inc Full time**Job Number** 24013886 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Cairo, Ring Road - Mirage City - P.O.Box 427, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Supports all property operations, ensuring that the...
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Guest Relations Manager
1 month ago
Cairo, Egypt Hilton hotel Egypt Full timeResponsibilities:• Meet, greet and direct Guests who enter the lobby area• Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements• Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner• Serve as a point of...
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Guest Relation Agent
1 month ago
Cairo, Egypt Accor Egypt Full timeResponsibilitiesReview arrival lists to welcome guestsAttend to special guests (e.g. VIPs) and answer their inquiriesHelp prepare welcome folders with collateral (e.g. room service menus, area descriptions)Provide information about amenities, area and venues and promote servicesAnticipate guest needs and build rapport with customersOffer assistance with...
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Guest Relation Agent
1 month ago
Cairo, Egypt Accor Egypt Full timeResponsibilities:• Review arrival lists to welcome guests• Attend to special guests (e.g. VIPs) and answer their inquiries• Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)• Provide information about amenities, area and venues and promote services• Anticipate guest needs and build rapport with...
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Guest Relation Assistant
3 weeks ago
Cairo, Egypt HVD Egypt Full time"HVD Egypt is hiring a full-time on-site role for a Guest Relations Assistant located in Cairo, Egypt. Job Brief: The Guest Relations Assistant will be responsible for performing front desk and customer relations duties, including answering, and transferring phone calls, greeting visitors, and providing general clerical support. The Guest Relations...
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Guest Relation Assistant
3 weeks ago
Cairo, Cairo, Egypt HVD Egypt Full time"HVD Egypt is hiring a full-time on-site role for a Guest Relations Assistant located in Cairo, Egypt.Job Brief:The Guest Relations Assistant will be responsible for performing front desk and customer relations duties, including answering, and transferring phone calls, greeting visitors, and providing general clerical support. The Guest Relations Assistant...
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Guest Relations Agent
1 week ago
Cairo, Cairo, Egypt Marriott Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is...
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Guest Relations Agent
1 week ago
Cairo, Egypt Marriott Full timeJob Number 23206500 Job Category Rooms & Guest Services Operations Location Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out....
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Guest Relations Russian Speaker
3 weeks ago
Cairo, Egypt Hilton Full timeGreeting guests upon arrival and making them feel welcomed.Administering check-ins and check-outs.Providing front desk services to guests.Assigning rooms and taking care of administrative duties.Delivering mail and messages.Processing guest payments.Coordinating with bell service and staff management.Being a source of information to guests on various matters...
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Purchasing Supervisor
1 week ago
Cairo, Egypt Hilton Full timePurchasing Supervisor A Purchasing Supervisor will supervise the purchase of goods and materials required by the hotel in adherence to policy and with cost reduction and profitability in mind. **What will I be doing?** As Purchasing Supervisor, you will supervise the purchase of goods and materials required by the hotel in adherence to policy and with cost...
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Spa Supervisor
2 weeks ago
Cairo, Cairo, Egypt Hilton Full timeA Spa Supervisor is responsible for managing the spa team and carrying out treatments to deliver an excellent Guest and Member experience while achieving sales revenue targets. What will I be doing? As a Spa Supervisor, you are responsible for managing the spa team and carrying out treatments to deliver an excellent Guest and Member experience. A Spa...
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Food and Beverage Supervisor
1 week ago
Cairo, Egypt Hilton Full timeFood and Beverage Supervisor A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met. **What will I be doing?** As a Food and Beverage Supervisor, you are responsible for supervising operations...
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Front Desk Supervisor
2 weeks ago
Cairo, Egypt Hilton Cairo Zamalek Residences Full timeDescriptionA Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A...
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Front Desk Supervisor
2 weeks ago
Cairo, Cairo, Egypt Hilton Cairo Zamalek Residences Full timeA Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...
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Spa Supervisor
2 weeks ago
Cairo, Egypt Hilton Full timeA Spa Supervisor is responsible for managing the spa team and carrying out treatments to deliver an excellent Guest and Member experience while achieving sales revenue targets. What will I be doing? As a Spa Supervisor, you are responsible for managing the spa team and carrying out treatments to deliver an excellent Guest and Member experience. A Spa...
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Boiler Supervisor
1 month ago
Cairo, Egypt Hilton Full timeA Boiler Supervisor is responsible for all maintenance issues within the hotel to deliver an excellent Guest and Member experience while performing daily checks, repairing equipment, and coordinating renovation projects. **What will I be doing?** As a Boiler Supervisor, you are responsible for all maintenance issues within the hotel, daily maintenance...
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Guest Survey Associate
1 month ago
Cairo, Egypt NOK for Human Capital Solutions Full timeJob DescriptionMeet the minimum expectation of 400 outbound phone calls using automated technology.2 successful transfers per hour is requiredContact recent hotel guests and conduct 2-3 minute surveys about their recent stay.Upon completing the survey, successfully transfer the client to the USA call center.Report to your supervisor or manager in case of...
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Guest Experience Supervisor
4 weeks ago
Cairo, Egypt Marriott International, Inc Full time**หมายเลขงาน** 23126745 **ประเภทของงาน** Rooms & Guest Services Operations **สถานที่** The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt ดูบนแผนที่ **ตารางการทำงาน**...