Guest Relations Agent

2 weeks ago


Cairo, Cairo, Egypt Hilton Egypt Full time
  • Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests
  • Be responsible for special room assignments and suite occupancies
  • Welcome and fulfill the check-in process of VIP Guests, including serving as an escort to the Executive Lounge and VIP Guest room
  • Ensure all VIP rooms meet the highest quality standards and include all requested amenities before VIP Guest arrival
  • Manage the Guest Relations Desk in the hotel lobby
  • Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements
  • Maintain the inventory of Guest amenities
  • Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events

  • Guest Relation Agent

    4 weeks ago


    Cairo, Cairo, Egypt Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation JW Marriott Hotel Cairo, Ring Road- Mirage City- P.O.Box 427, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that...

  • Guest Relation Agent

    1 month ago


    Cairo, Cairo, Egypt Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation JW Marriott Hotel Cairo, Ring Road- Mirage City- P.O.Box 427, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that...

  • Guest Relations Agent

    4 weeks ago


    Cairo, Cairo, Egypt Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is...

  • Guest Relations Agent

    2 months ago


    Cairo, Cairo, Egypt Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is...


  • Cairo, Cairo, Egypt ElGouna Film Festival Full time

    El Gouna Film FestivalProject Based Contract RoleSummary:The Head of Guest Relations ensures flawless movement of guests to, from, and through the festival by planning and managing itineraries (travel, hotel, ground transport, etc.) and coordinating guest services (including passes and ticketing) internally with other departments. They also oversee guest...


  • Cairo, Cairo, Egypt HVD Egypt Full time

    "HVD Egypt is hiring a full-time on-site role for a Guest Relations Assistant located in Cairo, Egypt.Job Brief:The Guest Relations Assistant will be responsible for performing front desk and customer relations duties, including answering, and transferring phone calls, greeting visitors, and providing general clerical support. The Guest Relations Assistant...

  • Reservations Agent

    2 weeks ago


    Cairo, Cairo, Egypt Hilton Full time

    Reservations Agent - Waldorf Astoria HeliopolisA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within...


  • Cairo, Cairo, Egypt Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set...


  • Cairo, Cairo, Egypt Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set...

  • Reservation Agent

    4 weeks ago


    Cairo, Cairo, Egypt Accor Full time

    Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Reservation Agent

    2 months ago


    Cairo, Cairo, Egypt Accor Full time

    Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...


  • Cairo, Cairo, Egypt Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NoRelocation? NoPosition Type Non-ManagementPOSITION SUMMARY- Respond to guest inquiries promptly and ensure their needs are met to their satisfaction. - Manage reservations, cancellations, and...


  • Cairo, Cairo, Egypt Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NoRelocation? NoPosition Type Non-ManagementPOSITION SUMMARY- Respond to guest inquiries promptly and ensure their needs are met to their satisfaction. - Manage reservations, cancellations, and...


  • Cairo, Cairo, Egypt Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NoRelocation? NoPosition Type Non-ManagementPOSITION SUMMARY- Respond to guest inquiries promptly and ensure their needs are met to their satisfaction. - Manage reservations, cancellations, and...

  • Guest Relations Agent

    2 weeks ago


    Cairo, Cairo, Egypt Marriott Hotels Egypt Full time

    Lionsgate Contractors are currently looking for an experienced Multi Trade to start on site in ;The ideal Multi Trade:Must be experienced with Plastering Ideally experienced in additional trades (Carpentry, decorating, flooring etc)Must have a valid CSCS card Local or within commuting distance to WokingMust have access to own van - due to collecting...


  • Cairo, Cairo, Egypt Hilton Full time

    Front Office Agent/ Receptionist - Waldorf Astoria HeliopolisA Front Office Agent/ Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and will act as the main connection between the Guest and the various hotel departments. You will be responsible for creating the first...


  • Cairo, Cairo, Egypt Hilton Full time

    Greeting guests upon arrival and making them feel welcomed.Administering check-ins and check-outs.Providing front desk services to guests.Assigning rooms and taking care of administrative duties.Delivering mail and messages.Processing guest payments.Coordinating with bell service and staff management.Being a source of information to guests on various matters...

  • Reservations Agent

    2 weeks ago


    Cairo, Cairo, Egypt Marriot International Full time

    Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property...

  • Reservations Agent

    2 weeks ago


    Cairo, Cairo, Egypt Waldorf Astoria Heliopolis Towers Hotel Full time

    Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth & thousands of opportunities all...

  • Reservations Agent

    4 weeks ago


    Cairo, Cairo, Egypt Waldorf Astoria Heliopolis Towers Hotel Full time

    Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth & thousands of opportunities all...