DACH Customer Success Manager

1 month ago


Nasr City, Egypt citPEAK Full time

citPEAK is extending their team in Cairo with a Customer Success Manager German Account.

Tasks
  • Advice and support users after they become customers.
  • Proactively demonstrate possible use cases and best practices.
  • Provide Technical and Product Support.
  • Responsible for developing customer relationships that promote retention and loyalty with existing customers.
  • Be the interface between existing customers and sales teams.
Requirements
  • C1/C2 German language skills are a must.
  • Salesoriented sociable and flexible personality.
  • Strong PC user skills.
  • Ability to learn and selfmotivation.
  • Experience in phone business conversations and in attracting new customers.
  • A basic understanding of software products and business processes is a plus.
Benefits
  • Attractive fixed salary per month Starting from 50K EGP (Net).
  • Attractive targetbased commission.
  • Social and Health Insurance.
  • Transportation Allowance.
  • Hybrid option available.
  • 2 days weekend: Saturday and Sunday.
  • One fixed shift 9 hours (8 net hours 1hour break).
  • Personal and professional development system.


  • Nasr City, Egypt al futtiam Full time

    LINQM is looking to identify a Contract to Hire (W2 only) person for a role with our client. This contractor position reports to the UIT Project Management Office (UIT PMO) and works with a team of technical project managers assembled into multidisciplinary teams to complete a broad range of technology projects, whose completion is, in turn, critical to the...


  • Nasr City, Egypt Amazon Full time

    Customer Service Team Manager5-7 years of overall experience and 3-4 years of supervisory exposure in managing a team size of 25-30 associates.Demonstrated ability to build, develop and handle a group of peopleAbility to support Business and provide solutions to customer pain pointsAbility to handle complex and ambiguous scenariosAbility to organize,...


  • Nasr City, Egypt Nestlé Full time

    HORECA - Area Sales Manager Ensure achievement of agreed targets/KPIs (NPS, RIG, TS, distribution, call coverage/frequency, merchandising) for the assigned AreaImplement, follow up and update Field Sales Plan for the assigned AreaResponsible for setting objectives, leading negotiation process with Distributors (or any other 3rd party partners). Execute daily...

  • Customer Engineer

    4 weeks ago


    Nasr City, Egypt NCR Atleos Full time

    Basic expectations: Represent Strong Mission Statement always: Care, Educate, InspireKnowledgeable on all of Strong membership offerings and able to answer any questions from potential new members and membersUnderstand membership offers and be able to assist with enrollment of new members as needed and answer questions from current membersCreate a...


  • Nasr City, Egypt amazon egypt Full time

    Open Position: Digital Product Manager (Fintech Company)A growing Fintech based company in Southeast Asia is looking for Digital Product Manager to join the team and be based in the Selangor Key responsibilities includes:Drive the vision and execution of the digital solutions by understanding customer needs and translating them into user stories with strong...

  • Telesales Manager

    1 month ago


    Nasr City, Egypt MG Developments Cairo, Egypt Full time

    Assist in developing sales department’s strategic planDevelop and maintain relationships with customersBuild and motivate telesales departmentDefine and ensure high performance standardsProvide feedback on sales activities, participate in ongoing sales trainingEnsure proper training is in placeCoordinate daily sales calls activitiesDevelop, maintain,...

  • Product Owner

    4 weeks ago


    Nasr City, Egypt SSC Egypt Full time

    As a Product Owner, you will work closely with the product manager to define and prioritize business requirements to meet the product objectives. You will collaborate and negotiate with key stakeholders, including value stream leaders, business groups, and control groups, to ensure alignment and successful delivery of the product. You will be responsible for...


  • Nasr City, Egypt Global Blockchain Show Full time

    Web3 Community ManagerThe ideal candidate has/is: Hands-on expertise with Discord and Twitter.Great sense of humor and creativity.Content creation skills (articles, tweets, memes/visuals) are a huge plus!First-hand knowledge of cryptocurrency, NFT, and blockchain.You should have a strong interest in web3, crypto, and NFTs in general.You should be experienced...


  • Nasr City, Egypt Property Finder Full time

    Head of Operational ExcellenceDevelop and implement the quality and learning management systems for our customer experience department to provide consistent and excellent levels of support to our partners.Maintain and develop internal support and contact center quality standardsSet the quality standards for all customer interactions and develop effective...


  • Nasr City, Egypt al futtiam Full time

    Human Capital Delivery Operations Manager Escalations ManagementBe the point of contact and have oversight over escalations management and reporting, working closely with Tower Leads and relevant internal and external stakeholders (CoEs, OpCos, other GS functions) to develop corrective and preventive action plans and monitor these to ensure closureCoordinate...

  • FMCG Store Manager

    1 month ago


    Nasr City, Egypt al futtiam Full time

    FMCG Store Manager Maximize sales and profitability by controlling costs within the budgetary guidelinesIdentify internal and external opportunities for the hypermarket to enhance and optimize commercial performanceReview and analyse stock and sales reports and implement corrective action to be taken if necessaryCollaborate regularly with the Merchandising...


  • Nasr City, Egypt SSC Egypt Full time

    Senior Software Project ManagerResponsibilities: Bachelor of Science preferably Computer ScienceProject Management Training is essential -PMP Certification is preferredProject Management, Software project lifecycle, Software development languages, (for example .Net, Java) with 10- 13 years of experience Special Technical Skills: ArchitectureIT Project...

  • Copywriter

    6 days ago


    Nasr City, Egypt Project Growth Full time

    CopywriterKey Responsibilities: Technical and SEO-Driven Writing: Develop high-quality, technical content for blogs, landing pages, and other digital platforms, optimizing all content for SEO to maximize visibility.Email Marketing Campaigns: Craft compelling email content that engages B2B audiences, driving awareness and conversion, using platforms such as...

  • Risk Advisory Manager

    4 weeks ago


    Nasr City, Egypt Boubyan Consulting Full time

    RoleA Risk Advisory Manager is responsible for overseeing a team of risk consultants and managing risk advisory projects for clients. He should have practical experience in leading Risk Advisory projects such as Internal Audit Services, Risk Management Services, Corporate Governance Services, Compliance Services, Developing Policies and Procedures Manuals,...

  • Spa Therapist

    1 month ago


    Nasr City, Egypt Hilton Full time

    Do you have an entrepreneurial spirit, know how to build business, and are eager to invest into a team?A perfect candidate for our Division President position is someone who works well under pressure, knows how to sell, and is passionate about leading a small group of individuals for tangible outcomes.We are looking for someone to lead our Chicago land...


  • Nasr City, Egypt Accor Full time

    Digital Marketing Manager - Movenpick Royal Lilly, Royal Lotus & Prince AbbasJob DescriptionThe overall scope of the position is to maintain and execute the hotel’s Digital Marketing and E-commerce activities including but not limited to developing strategy, content updates, Social media management, email marketing, display and programmatic campaigns,...


  • Nasr City, Egypt Citi egypt Full time

    Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms,...

  • SDR-Team Lead

    1 month ago


    Nasr City, Egypt Property Finder Full time

    SDR-Team LeadExperience Matters: You have 7+ years of enterprise sales experience, making you a seasoned professional in your field.Excellent Communication: Your exceptional verbal and written communication skills help you convey product ideas to clients effectively.Customer-Centric Mindset: A strong customer service mindset is in your DNA, and you handle...


  • Nasr City, Egypt NCR Atleos Full time

    Help Desk RepresentativeBachelor’s degree.Excellent command in spoken and written English.Have professional experience of working on windows applications / Microsoft Office /Internet. Job Responsibilities: Acting as single point of contact for NCR Financial customers with Incident Management Services; Accountable for continuously receiving and handling...

  • Senior Product Owner

    4 weeks ago


    Nasr City, Egypt SSC Egypt Full time

    Partner with product manager to define business requirements to meet the product objectives.Communicates, collaborates and negotiates with key stakeholders (value stream leaders, business groups and control groups)Be accountable for scrum team deliverables and KPIs. Monitor and measure progress on user story delivery and sprint team velocity. Review metrics...