Customer Engineer

2 weeks ago

Nasr City, Egypt NCR Atleos Full time

Basic expectations:

  • Represent Strong Mission Statement always: Care, Educate, Inspire
  • Knowledgeable on all of Strong membership offerings and able to answer any questions from potential new members and members
  • Understand membership offers and be able to assist with enrollment of new members as needed and answer questions from current members
  • Create a personal connection with each member, strive to know each member by name
  • Familiar with Strong website and how to use, such as posting WOD scores, viewing profile, class schedule, all front and back end functionalities that may pertain to member questions and any tasks needed complete assigned duties
  • Manage job responsibilities listed or assigned in the future
  • Greet every member, potential new member, drop-in and visitors with a smile and genuine care
  • Professional, Courteous, Enthusiastic attitude at all times



Strong Camp Manager

  • Assist in the management and leading of all Strong camp

  • Lead creation and improvement of camp curriculum and

  • Effectively lead camp staff according to Strong operational

  • Teach and demonstrate the content of camp curriculum to camp

  • Have a high competency in customer communication and problem

  • Assist in the interviewing and onboarding of all prospective camp

  • Facilitate in the initial and continual development of camp staff through onboarding, team meetings, video call,

  • Assist in the ongoing development of Strong camp standard operating

  • Actively pursue opportunities to grow Strongs current and future camp



Requirements- 2-3 Years experience in coaching/leading youth, sports, and recreational camps
- High School education with College - Has proven ability to lead a team of staff towards a desired goal or
- Passion for teaching and helping youth of all ages
- Upbeat personality with the ability to connect with kids and parents
- Desire to professionally grow as a coach
- Back Office Capacity
- Highly Organized & Self Motivated

Benefits-
Compensation, Duration, and Perks
  • Competitive based on Experience
  • Duration: May to August (4 months)
  • Unlimited access to Strong facilities and class offerings
  • Excellent source of experience and professional growth


Skills 1-2 years of Front Desk / Customer Experience Must be 16 years of age or older Has an aptitude for systems and the use of basic Is a highly motivated self-starter who is service minded, enthusiastic and Demonstrates an understanding of Strong\'s commitment to quality service and creating an amazing Possesses strong interpersonal and communication skills Consistently maintains a pleasant, professional and approachable style Thrives in a fast-paced, dynamic environment and is able to professionally communicate with a variety of individuals and Able to work a flexible schedule consisting of varying days and hours (including weekends, holidays and nights) Availability (Must be able to work the following shifts if needed) 10 to 7 (Monday - Friday) 10 to 6 (Saturday) 12 to 6 (Sunday)

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