Senior Events Manager
4 weeks ago
Job Number
Job Category Event Management
Location The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
JOB SUMMARY
Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events. Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence. Serves as the event planner's primary contact (following turnover) on property and is responsible for his/her experience.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the event management or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Executing Event Operations
• Solve problems and/or suggest alternatives to previous arrangements if necessary.
• Leads pre-event and post-event meetings for assigned groups.
• Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions.
• Manages customer budgets to maximize revenue and meet customer needs.
• Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
• Conducts pre- and post-event meetings as required to review/communicate group needs and feedback.
• Manages group room blocks and meeting space for assigned groups.
• Adheres to all standards, policies, and procedures.
• Celebrates successes and publicly recognizes the contributions of team members.
Executing the Sales and Marketing Strategy
• Up-sells products and services throughout the event process.
• Participates in customer site inspections and assists with the sales process when necessary.
• Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).
Managing Profitability
• Manages revenue and profitability associated with events.
• Forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups.
• Reviews billing and payments with clients.
Providing Exceptional Customer Service
• Interacts with guests to obtain feedback on product quality and service levels.
• Handles guest problems and complaints.
• Makes presence known to customer at all times during entire event process.
• Follows up with customer post-event.
• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
• Strives to improve service performance.
• Sets a positive example for guest relations.
• Reviews comment cards and guest satisfaction results with associates.
• Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.
-
Senior Event Executive
2 weeks ago
Cairo, Cairo, Egypt Alarabia group Full timeResponsibilities:Brainstorming and implementing event plans and concepts.Handling budgeting and invoicing.Liaising and negotiating with vendors.Negotiating sponsorship deals.Handling logistics.Updating senior management.Managing branding and communication.Developing event feedback surveys.Obtaining permits.Handling post-event reports.
-
Cairo, Cairo, Egypt Waldorf Astoria Heliopolis Towers Hotel Full timeA Senior Groups, Conference and Events (GCE) Sales Manager is responsible for the development and execution of the groups, conference and events strategy, recommending growth efforts, monitoring progress, and ensuring that the hotel is commercially positioned within the local marketplace to increase revenue. Responsible for the event planning and overall...
-
Cairo, Cairo, Egypt Hilton Full timeA Senior Groups, Conference and Events (GCE) Sales Manager is responsible for the development and execution of the groups, conference and events strategy, recommending growth efforts, monitoring progress, and ensuring that the hotel is commercially positioned within the local marketplace to increase revenue. Responsible for the event planning and overall...
-
Cairo, Cairo, Egypt Hilton Full timeA Senior Groups, Conference and Events (GCE) Sales Manager is responsible for the development and execution of the groups, conference and events strategy, recommending growth efforts, monitoring progress, and ensuring that the hotel is commercially positioned within the local marketplace to increase revenue. Responsible for the event planning and overall...
-
Cairo, Cairo, Egypt Waldorf Astoria Heliopolis Towers Hotel Full timeA Senior Groups, Conference and Events (GCE) Sales Manager is responsible for the development and execution of the groups, conference and events strategy, recommending growth efforts, monitoring progress, and ensuring that the hotel is commercially positioned within the local marketplace to increase revenue. Responsible for the event planning and overall...
-
Event Marketing Senior Executive
2 weeks ago
Cairo, Cairo, Egypt Talent Pal Full timeThe purpose of this role is to support in planning and executing the Events strategy. This role will research and secure venues, plan and manage our events' calendar, negotiate quotes and agreements with vendors, assist with event marketing, monitoring timeframes and budgets, networking and deliver on event brief objectives. Focus on amplifying brand...
-
Social Events Manager
2 weeks ago
Cairo, Cairo, Egypt HILTON Full timeSocial Events ManagerAre you ready to take on the role of Social Events Manager? In this position, you will be at the helm of the Meetings and Events Sales office, turning customer enquiries into confirmed sales and building lasting relationships with clients and guests.Maximise all revenue opportunities related to Meetings and Events SalesOversee day-to-day...
-
Social Events Manager
2 weeks ago
Cairo, Cairo, Egypt Hilton Full timeA Job as a Social Events Manager at Hilton:Maximizing all Meeting and Events Sales revenue opportunities.Managing the department's day-to-day operations and activities, ensuring the selling strategy is implemented effectively.Identifying gaps in business plans and taking proactive steps to meet set targets.Contributing to the hotel's selling strategy and...
-
Social Events Manager
1 month ago
Cairo, Cairo, Egypt Hilton Full timeA Job as a Social Events Manager at Hilton:Maximizing all Meeting and Events Sales revenue opportunities.Managing the department's day-to-day operations and activities, ensuring the selling strategy is implemented effectively.Identifying gaps in business plans and taking proactive steps to meet set targets.Contributing to the hotel's selling strategy and...
-
Conference and Event manager
2 weeks ago
Cairo, Cairo, Egypt Hilton Full timeA Conference Sales Manager serves as the hotel representative to prospective clients and customers who need to rent rooms requiring group accommodations guest rooms) and/or meeting space and food and beverage service.What will I be doing?As Conference and Event manager , you will manage group accommodations actively converting customer enquiries into...
-
Conference and Event manager
4 weeks ago
Cairo, Cairo, Egypt Hilton Full timeA Conference Sales Manager serves as the hotel representative to prospective clients and customers who need to rent rooms requiring group accommodations guest rooms) and/or meeting space and food and beverage service.What will I be doing?As Conference and Event manager , you will manage group accommodations actively converting customer enquiries into...
-
Events Coordinator
2 weeks ago
Cairo, Cairo, Egypt Marriott International, Inc Full timeIdentify the client's requirements and expectations for each event.Liaise with vendors, exhibitors, and stakeholders during the event planning process to ensure everything is in order.Manage all event set-up, tear down, and follow-up processes.Maintain event budgets.Book venues, entertainers, photographers, and schedule speakers.Conduct final inspections on...
-
Assistant Groups, Conferences and Events Manager
2 weeks ago
Cairo, Cairo, Egypt Hilton Full timeAssistant Groups, Conferences and Events Manager - Waldorf Astoria HeliopolisAn Assistant Group, Conference and Events (GC&E;) Manager is responsible for the development and execution of the groups, conference and events strategy, recommending growth efforts, monitoring progress, and ensuring that the hotel is commercially positioned within the local...
-
Assistant Events Manager
4 weeks ago
Cairo, Cairo, Egypt Marriott Full timeJob Number Job Category Food and Beverage & CulinaryLocation The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYMeet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are...
-
Assistant Events Manager
2 months ago
Cairo, Cairo, Egypt Marriott Full timeJob Number Job Category Food and Beverage & CulinaryLocation The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYMeet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are...
-
Assistant director of events
2 months ago
Cairo, Cairo, Egypt Marriott Full timeJob Number: 24084603Job Category: Event ManagementLocation: Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, EgyptSchedule: Full-TimeLocated Remotely? NoRelocation? NoPosition Type: ManagementJOB SUMMARYThe role supports in coordinating all property events smoothly from sales to operations and back to sales. Focuses on meeting...
-
Assistant director of events
4 weeks ago
Cairo, Cairo, Egypt Marriott Full timeJob Number: 24084603Job Category: Event ManagementLocation: Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, EgyptSchedule: Full-TimeLocated Remotely? NoRelocation? NoPosition Type: ManagementJOB SUMMARYThe role supports in coordinating all property events smoothly from sales to operations and back to sales. Focuses on meeting...
-
Marketing & Events Coordinator
2 weeks ago
Cairo, Cairo, Egypt Professional Development Foundation Full timeObjectives: Works under the guidance of the Marketing & Events Manager providing on-going support and coordination functions for PDF Marketing & Events activities Major Responsibilities: PR & Marketing Coordination: Supports PDF Marketing, PR, and Communications to expand PDF visibility among key partners: Supports implementation of PDF Marketing...
-
Assistant director of events
4 weeks ago
Cairo, Cairo, Egypt Marriott International Full timeJob Number Job Category Event ManagementLocation Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe position assists in the execution of all property events with a seamless turnover from sales to operations and back to...
-
Assistant director of events
1 month ago
Cairo, Cairo, Egypt Marriott International Full timeJob Number Job Category Event ManagementLocation Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe position assists in the execution of all property events with a seamless turnover from sales to operations and back to...