Call Center Agent

2 weeks ago

Cairo, Cairo, Egypt Air Arabia egypt Full time
TEHORA est pr sentement la recherche d un(e) sp cialiste en exploitation de la plateforme technologique et infonuagique ayant d excellentes aptitudes techniques, d excellentes connaissances et qui souhaite mettre profit ses comp tences au sein d une quipe polyvalente.

Sans tre exhaustifs, voici les services et livrables que devra fournir la personne retenue.

Description des travaux ou des biens livrables :

- Participer au rodage et l optimisation des environnements infonuagiques en termes de s curit , de performance et de r duction de co ts;
- Assurer la stabilit , la performance et l exploitation harmonieuse des infrastructures technologiques et infonuagiques support es, principalement les solutions d affaires et applications fonctionnant dans les environnements Linux ou AWS;
- Prendre en charge les incidents et les probl mes qui affectent les diff rentes composantes afin de permettre un retour rapide des services;
- Participer l laboration des travaux portant sur le plan de reprise des infrastructures technologiques en infonuagique;
- Contribuer aux tudes d architectures, aux projets et la r alisation des demandes de services.
Biens livrables
- P140S Port e du syst me;
- P141S Port e du changement technologique;
- P251U Processus de travail;
- P267S Choix de composant logiciel;
- P270S Strat gie et plan de transition;
- P691S Prototype d infrastructure;
- P705U Guide d exploitation;
- P720S Instruction d installation;
- P750G Groupe d essais;
- Installation et configuration de logiciels et de composantes infonuagiques.

Profil- D tenir un dipl me universitaire de premier cycle dans une discipline jug e appropri e aux attributions du poste ou une quivalence;
- Poss der trois (3) ann es d exp rience professionnelle dans le domaine des infrastructures technologiques, dont un (1) an en infonuagique AWS;
- Poss der un (1) an d exp rience sur des syst mes de virtualisation (VMware, Docker, LXC);
- Avoir r alis au moins un (1) mandat comportant un environnement utilisant un ou plusieurs logiciels du domaine libre (Apache, Foreman, etc.);
- Avoir r alis au moins un (1) mandat n cessitant des connaissances de logiciels de t l surveillance (Nagios, Zabbix ou autre);
- Avoir des notions de programmation (Python, PowerShell, Bash, Terraform, etc.)

LIEU DE TRAVAIL

Le lieu de travail sera d termin selon le mandat, il peut tre en t l travail ou chez le client.

AVANTAGES

  • Du t l travail et de la flexibilit pour s adapter vos obligations familiales;
  • Une culture entrepreneuriale favorisant la cr ativit et linnovation;
  • Horaires flexibles (selon le type de contrat de travail);
  • Cong s en cas de maladie et loccasion d v nements familiaux;
  • Outils informatiques adapt s;
  • Espace de travail panouissant et motivant;
  • Initiatives sociales et environnementales;
  • Programme d apprentissage en milieu de travail;
  • Cheminement de carri re.

SALAIRE


Le salaire sera calcul sur la base du taux horaire moyen correspondant votre profil.


LIEU DE TRAVAIL

Le lieu de travail sera d termin selon le mandat, il peut tre en t l travail ou chez le client.

POURQUOI SE JOINDRE TEHORA?
TEHORA est une firme qu b coise multidisciplinaire reconnue pour lexcellence de ses services professionnels, de nature technique et de gestion de projets l chelle nationale et internationale. Notre mission est daccompagner nos clients dans la concr tisation de leurs projets par lexcellence de notre savoir-faire et de notre cr ativit .

Depuis sa cr ation en 2017, notre quipe de professionnels connait une croissance exponentielle en r pondant aux besoins importants en gestion de projets multidisciplinaires, dans le domaine des transports, du g nie civil, du TI et plus.

Nos collaborateurs travaillent sur des mandats aussi bien l interne que chez des clients d envergures.

TEHORA se distingue par sa culture d entreprise, ax e sur le bonheur de ses employ s et la diversit .

Chez TEHORA, chaque collaborateur est un membre important de l quipe qui contribue notre succ s collectif. Nos membres ont la flexibilit requise pour avoir un quilibre entre le travail et leur vie priv e, tout en menant une carri re enrichissante.Nous offrons un environnement de travail motivant. La diversit des projets, la grande autonomie et l interaction directe avec les clients sont appr ci es. Une telle proximit est possible en raison de notre structure organisationnelle horizontale, qui se traduit par des relations de confiance et une communication efficace entre notre quipe et les clients.

- D tenir un dipl me universitaire de premier cycle dans une discipline jug e appropri e aux attributions du poste ou une quivalence; - Poss der trois (3) ann es d exp rience professionnelle dans le domaine des infrastructures technologiques, dont un (1) an en infonuagique AWS; - Poss der un (1) an d exp rience sur des syst mes de virtualisation (VMware, Docker, LXC); - Avoir r alis au moins un (1) mandat comportant un environnement utilisant un ou plusieurs logiciels du domaine libre (Apache, Foreman, etc.); - Avoir r alis au moins un (1) mandat n cessitant des connaissances de logiciels de t l surveillance (Nagios, Zabbix ou autre); - Avoir des notions de programmation (Python, PowerShell, Bash, Terraform, etc.) LIEU DE TRAVAIL Le lieu de travail sera d termin selon le mandat, il peut tre en t l travail ou chez le client. AVANTAGES Du t l travail et de la flexibilit pour s adapter vos obligations familiales; Une culture entrepreneuriale favorisant la cr ativit et l\'innovation; Horaires flexibles (selon le type de contrat de travail); Cong s en cas de maladie et l\'occasion d\' v nements familiaux; Outils informatiques adapt s; Espace de travail panouissant et motivant; Initiatives sociales et environnementales; Programme d apprentissage en milieu de travail; Cheminement de carri re. SALAIRE Le salaire sera calcul sur la base du taux horaire moyen correspondant votre profil. LIEU DE TRAVAIL Le lieu de travail sera d termin selon le mandat, il peut tre en t l travail ou chez le client. POURQUOI SE JOINDRE TEHORA? TEHORA est une firme qu b coise multidisciplinaire reconnue pour l\'excellence de ses services professionnels, de nature technique et de gestion de projets l\' chelle nationale et internationale. Notre mission est d\'accompagner nos clients dans la concr tisation de leurs projets par l\'excellence de notre savoir-faire et de notre cr ativit . Depuis sa cr ation en 2017, notre quipe de professionnels connait une croissance exponentielle en r pondant aux besoins importants en gestion de projets multidisciplinaires, dans le domaine des transports, du g nie civil, du TI et plus. Nos collaborateurs travaillent sur des mandats aussi bien l interne que chez des clients d envergures. TEHORA se distingue par sa culture d entreprise, ax e sur le bonheur de ses employ s et la diversit . Chez TEHORA, chaque collaborateur est un membre important de l\' quipe qui contribue notre succ s collectif. Nos membres ont la flexibilit requise pour avoir un quilibre entre le travail et leur vie priv e, tout en menant une carri re enrichissante.Nous offrons un environnement de travail motivant. La diversit des projets, la grande autonomie et l interaction directe avec les clients sont appr ci es. Une telle proximit est possible en raison de notre structure organisationnelle horizontale, qui se traduit par des relations de confiance et une communication efficace entre notre quipe et les clients.

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