Archer - Account Manager

2 weeks ago


Egypt RSA Full time

Archer - Account Manager


You will be an addition to Archer's global sales team and a resource which helps drive revenue through demand generation, opportunity progression, and account fulfilment assistance.

Responsible for cultivating existing account relationships and business opportunities for Archer. Reporting directly to the District Manager in META. Your role will be to target a specific set of existing customers.

You will work with a highly skilled cross-functional team, including Archer Sales Engineers and Inside Sales, to drive new logo business for Archer.


Principal Responsibilities:

  • Responsible for managing and developing relationships with Archer clients to ensure they are satisfied with the products and services provided.
  • Building and maintaining relationships with Archer clients to ensure their satisfaction with the products and services provided by the company.
  • Identifying client needs and providing solutions that meet those needs.
  • Acting as the primary point of contact between the Archer and the client, providing support and assistance as needed.
  • Managing and tracking client accounts, including creating and maintaining customer records, sales data, and customer communications.
  • Collaborating with internal teams, such as software development and customer support, to ensure that client needs are being met.
  • Developing and implementing strategies to grow client accounts, including upselling additional products and services.
  • Negotiating contracts and pricing with clients, and ensuring that all contracts are properly executed and managed.
  • Keeping uptodate with industry trends, competitor activities, and emerging technologies, and using this knowledge to inform business decisions and client strategies.
  • Monitoring and analyzing client data to identify opportunities for growth and improvement.
  • Providing regular reports to senior management on client activity, revenue, and account performance.

Requirements:

  • Excellent communication skills
  • Highly organized and detailoriented
  • Strong technical background.
  • Ability to work independently and as part of a team
  • Comfortable with negotiating and closing deals
  • Ability to manage multiple client accounts simultaneously.
  • Work with our legal team and manage the contracting process and SLA's.
  • Participate in ongoing sales, business, and technical training courses to increase overall awareness of Archer solutions and gotomarket strategies.

Education and Experience:

  • Bachelor degree in computer science, software engineering, or a related field.
  • 24 years of experience in software sales, account management, or a related field.
  • Previous experience in partnership with solution engineers and professional services to meet new customer requirements.


RSA is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment.

All qualified applicants will receive consideration for employment without regard to race, color, and any other category protected by applicable country law.



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