Customer satisfaction Quality Manager

» To guarantee the effectiveness of quality management, for customer satisfaction and continuous improvement. To guarantee the effectiveness of quality management, for customer satisfaction and continuous improvement. QUALIFICATIONS » Agriculture Degree. » 5 Years of Experience in the field of quality. » Solid FMCG background is a must. » Preferably...

Responsibilities:Supervising day-to-day operations in the customer service department.Responding to customer service issues in a timely manner.Creating effective customer service procedures, policies, and standards.Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.Implementing an effective customer loyalty...

Role Description:The Customer Success Manager (CSM) is a hybrid role will be responsible for overseeing the entire customer lifecycle from onboarding to activation and ongoing account management. The CSM will ensure customers derive maximum value from our solutions leading to increased customer satisfaction retention and growth. The CSM will also work...

Job DescriptionResponsibilities:Build and maintaining profitable relationships with key customers.Oversee the relationship with customers handled by your team.Resolve customer complaints quickly and efficiently.Increase sales.Expand the customer base by upselling and cross-selling.Understand key customer individual needs and addressing these.Meet with...

5-7 years of overall experience and 3-4 years of supervisory exposure in managing a team size of 25-30 associates. Demonstrated ability to build, develop and handle a group of people Ability to support Business and provide solutions to customer pain points Ability to handle complex and ambiguous scenarios Ability to organize, prioritize and schedule work...

Develop and maintain comprehensive quality management systems along the production process to ensure compliance with regulatory standards and customer requirements.Establish and enforce quality control procedures and guidelines for incoming raw materials, packing materials, production processes, and finished products.Manage and oversee submitted customer...

Company DescriptionPentaValue is a rising global Software and digital solutions organization based in Cairo, Egypt founded in 2015. The firm offers your business the best technology, consultation, digital marketing service, security system service and security system.We believe that quality and client satisfaction are our priority, We are focused on...

Req ID:450862 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility...

Req ID:450862 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility...

OverviewWeatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add...

OverviewWeatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add...

OverviewWeatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add...

Prepare detailed project plans of an engagement within the standards of project management methodologies. Review and validate statement of work (SOW). Establish project governance. Responsible for the delivery and daily management of activities.Work with Resource Management on project staffing. Accountable for delivering projects on time, within budget and...

Overseeing the day-to-day service operations within the region, ensuring processes run smoothly and efficiently.Maintaining team skills matrix and improving cross-product skills for high performing team members Reviewing and approving SOW, contracts, cost sheets, and project budgetsOwning and overseeing all program and service delivery aspectsMonitoring and...

He is responsible for coordinating the restaurant management operations on a daily basis and providing distinguished food and beverage service to gain customer satisfaction.Respond efficiently and accurately to customer complaints to improve and develop restaurant services.Maintain the restaurant's revenue, profitability, and quality goals.The job requires...

Managing and executing customer bookings against space and equipment availability.Managing and executing documentation process.Managing and executing invoicing and BL Delivery.Completing required periodical reports.Cooperating with Sales counterpart for maximum customer retention and satisfaction.Meeting designated customer SLAs.Proactively helping customers...

Req ID:455018 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...

Req ID:455018 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...

Req ID:455018 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...

Responsibilities:Managing the customer support department's day-to-day functions.Responding to escalated customer support issues.Implementing customer support processes to enhance customer satisfaction.Formulating and revising customer support policies and promote their implementation.Informing the team of all new information related to products, procedures,...