Customer Service Representative Turkish Speaker
2 weeks ago
- Receive service requests from clients
- Create cases in different call management systems depending on products
- Verify entitlement (Eligibility of support )
- Part Ordering exception handling
- Schedule Exception handling ( Assigning resources for onsite activities )
- Manage Business Partners
- Monitor queues
- Communicate with Clients, Remote Technical support and Customer Engineers/Business Partners
- Maintain and enhance operations processes E2E
- Interlock with Service Delivery Managers
-
Customer Service Representative
2 weeks ago
Cairo, Cairo, Egypt Centro Global Solutions Full timeAt Centro, our Customer Service & Marketing Representatives have one goal in mind: provide the highest level of personalized customer satisfaction. The majority of the customer service related calls require representatives to answer inbound calls and assist customers with specific inquiries. The Customer Service & Marketing Representative will build...
-
Partner Performance Specialist – Turkish Speaker
1 month ago
Cairo, Cairo, Egypt Agoda Full timeAbout Agoda: Agoda is an online travel booking platform specialized in accommodations, flights, and more. Our team of over 6,000 employees, representing 90+ nationalities, works hard to connect travelers with an extensive selection of over 3.6 million accommodations worldwide. Through a culture of diversity, creativity, and collaboration, we aim to enhance...
-
Partner Performance Specialist – Turkish Speaker
4 weeks ago
Cairo, Cairo, Egypt Agoda Full timeAbout Agoda: Agoda is an online travel booking platform specialized in accommodations, flights, and more. Our team of over 6,000 employees, representing 90+ nationalities, works hard to connect travelers with an extensive selection of over 3.6 million accommodations worldwide. Through a culture of diversity, creativity, and collaboration, we aim to enhance...
-
Partner Performance Specialist – Turkish Speaker
2 weeks ago
Cairo, Cairo, Egypt Agoda Full timeAbout Agoda: Agoda is an online travel booking platform specialized in accommodations, flights, and more. Our team of over 6,000 employees, representing 90+ nationalities, works hard to connect travelers with an extensive selection of over 3.6 million accommodations worldwide. Through a culture of diversity, creativity, and collaboration, we aim to enhance...
-
Customer Service Representative
2 weeks ago
Cairo, Cairo, Egypt UX Centers Full timeJob DescriptionWe are seeking energetic and reliable professionals to join our team as Call Center Representatives for our new project .The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues.Our Call Center Representatives are often the first point of contact for customers'...
-
Customer Service Representative
2 weeks ago
Cairo, Cairo, Egypt Sutherland Egypt Full timeSutherland (Cairo site) is still hiring customer service representatives to join AT&T as retention advisers (non technical).- Attractive package + KPIs + Night allowance:- Paid Training (Fully paid):- Medical insurance coverage:- Social Insurance:- Night Shift Transportation (Door to door for ladies - points for gentlemen)Fluency in English is a...
-
Customer Representative
5 days ago
Cairo, Cairo, Egypt MSD Full timeJob DescriptionCore Responsibilities:Arranging appointments with doctors, pharmacists, and other relevant stakeholders.Making presentations to doctors, within the specific target reach for this disease entity.Building and maintaining positive working relationships with medical staff and supporting administration staff.Managing budgets for catering, outside...
-
Banking Customer Service
2 weeks ago
Cairo, Cairo, Egypt Raya CX Full timeThe job duties of a bank customer service representative can vary by employer and depend on whether the representative works with customers over the phone or face-to-face in a branch location.All representatives can expect to:Answer questions about account types and banking products, such as CDs, money market accounts, loans and credit cardsCheck on the...
-
Sales and Customer Representative
2 weeks ago
Cairo, Cairo, Egypt Florabel Full timeJob Summary:We are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth through effective sales strategies.Responsibilities:...
-
Customer Service Representative
2 weeks ago
Cairo, Cairo, Egypt Jobzella Full timeListen and respond to customers' needs and concerns Provide information about products and services Take orders, determine charges, and oversee billing or payments Review or make changes to customer accounts Handle returns or complaints Record details of customer contacts and actions taken Research answers or solutions as needed Refer customers to...
-
Customer Service Advisor
2 weeks ago
Cairo, Cairo, Egypt Concentrix Full timeResponsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms,...
-
Cairo, Cairo, Egypt Sitel Full timeCustomer Support representative and Sales support:Req ID#: Location: Cairo, EGCategory: Sales/MarketingRequired LanguageFrenchEmployment TypeFull timeContract TypePermanentDescriptionJob Segment:Sales Support, Sales Rep, Customer Service Representative, Sales, Customer Service
-
English Customer Service
2 weeks ago
Cairo, Cairo, Egypt NAOS Solutions Full timeEnglish Customer Service Role at NAOS Solutions:NAOS Solutions is seeking a dedicated and customer-focused individual to join our Customer Service department as an English Customer Service Representative. In this role, you will be responsible for providing exceptional service and support to our English-speaking customers.Responsibilities: Respond to customer...
-
Customer Service Team Lead
2 weeks ago
Cairo, Cairo, Egypt SSC Egypt Full timeManage and lead a team of customer service representativesSet and maintain high standards for quality customer supportReview and report on team performanceHandle escalated customer inquiries and complaintsCollaborate with other departments to resolve customer issuesDevelop and implement customer service strategies and processesTrain new hires and provide...
-
Customer Service Executive
2 weeks ago
Cairo, Cairo, Egypt LikeCard Full timeThis is a remote position. We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing excellent customer service by addressing customer inquiries resolving issues and ensuring a positive customer experience. This role requires strong communication skills a...
-
Customer Service Representative
2 weeks ago
Cairo, Cairo, Egypt E-planet Egypt Full timeResponsibilities & Duties:E mail Correspondence with the Education DepartmentWelcomes visitors by greeting them, in person or on the phone.Maintains a cheerful and helpful personality.Introduces our course packages to clients face to face or by telephone.Ensuring that customer requests for enrollment and other services are met and confirmed.Job...
-
Inside Sales Coordinator- Fluent Turkish speaker
2 weeks ago
Cairo, Cairo, Egypt Guardian Glass Egypt Full timeSupport the Order Management Process, including pre-and post-order activities. Expand the relationships with existing customers by continuously proposing solutions that meet their objectives. Ensure the correct products and services are delivered to customers in a timely manner. Monitoring customer satisfaction levels Resolve any issues and problems faced...
-
Customer Service Representative
2 weeks ago
Cairo, Cairo, Egypt Sutherland Egypt Full timeResponsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms,...
-
Customer Service Representative
2 weeks ago
Cairo, Cairo, Egypt Wenzhou Lansheng Full timeJob DescriptionDeal directly with customers either by telephone or email.Respond promptly to customer inquiries.Handle and resolve customer complaints.Obtain and evaluate all relevant information to handle product inquiries.Provide pricing and delivery information by dealing with the Planning and production department.Set up new customer accounts.Responsible...
-
german speaking customer service agent
4 weeks ago
Cairo, Cairo, Egypt abcworldwide Full time" We are looking for a Technician, who wants to move into sales. We are aware, that it will not be easy to find a "two in one". General Requirements:A mechanical technician (or an electrician with strong mechanical knowledge), who is interested in machine sales.Split approx. 50:50Starting date:ASAPSalary: negotiable (frame approx: R35-40k)Sales PartWe are...