Sales and Customer Representative

2 weeks ago


Cairo, Cairo, Egypt Florabel Full time

Job Summary:

We are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team.

As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth through effective sales strategies.


Responsibilities:

  • Provide outstanding customer service to ensure customer satisfaction and loyalty
  • Assist customers in selecting the perfect arrangement or bouquet for their special occasions
  • Offer personalized advice and recommendations on flower arrangements, bouquets, and other products
  • Handle customer inquiries and resolve any issues in a timely and professional manner
  • Process sales transactions accurately and efficiently
  • Restock shelves and replenish inventory if needed
  • Collaborate with other team members to achieve sales goals and improve overall customer experience

Responsibilities:

  • Provide outstanding customer service to ensure customer satisfaction and loyalty
  • Assist customers in selecting the perfect arrangement or bouquet for their special occasions
  • Offer personalized advice and recommendations on flower arrangements, bouquets, and other products
  • Handle customer inquiries and resolve any issues in a timely and professional manner
  • Process sales transactions accurately and efficiently
  • Restock shelves and replenish inventory if needed
  • Collaborate with other team members to achieve sales goals and improve overall customer experience

Requirements:

  • 12 years of experience in sales or customer service, preferably in the retail or hospitality industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fastpaced environment and multitask effectively
  • Strong problemsolving and conflict resolution skills
  • Basic knowledge of flowers and arrangements is a plus
  • High school diploma or equivalent required; degree in a related field is an asset
*Fluent in English is a must

Experience:

  • Sales and
Customer Service Representative: 2 years (preferred)

Language:

  • English (required)


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